Dell DIMENSION 4600 Series DMC Especificaciones

www.dell.com | support.dell.comDell™ Dimension™ 4600 Series*On computers with an optional floppy drive.CD or DVD drive activity lightCD or DVD headpho

10 CAUTION: Safety Instructionswww.dell.com | support.dell.comSAFETY: When Using Your ComputerAs you use your computer, observe the following safe-han

100 Adding Partswww.dell.com | support.dell.comJ2936bk0.book Page 100 Tuesday, September 2, 2003 3:06 PM

SECTION 5AppendixSpecificationsStandard SettingsClearing Forgotten PasswordsReplacing the BatteryDell Technical Support Policy (U.S. Only)Contacting D

102 Appendixwww.dell.com | support.dell.comSpecificationsMicroprocessorMicroprocessor type Intel® Pentium® 4Level 1 (L1) cache 8 KB first-levelLevel 2

Appendix 103MemoryArchitecture Dual Channel DDR SDRAM Memory connectors FourMemory capacities 128-, 256-, 512-MB or 1-GBMinimum memory 128 MB DDR SDRA

104 Appendixwww.dell.com | support.dell.comPorts and Connectors (continued)Internally accessible:Primary IDE channel 40-pin connector on PCI local bus

Appendix 105EnvironmentalTemperature:Operating 10° to 35°C (50° to 95°F)NOTE: At 35°C (95°F), the maximum operating altitude is 914 m (3000 ft).Storag

106 Appendixwww.dell.com | support.dell.comStandard SettingsThe system setup program contains the standard settings for your computer. NOTICE: Unless

Appendix 107Viewing Settings1 Turn on (or restart) your computer.2 When the blue DELL™ logo appears, press <F2> immediately. If you wait too lon

108 Appendixwww.dell.com | support.dell.comBoot SequenceThis feature allows you to change the boot sequence for devices.Changing Boot Sequence for the

Appendix 109Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9.

CAUTION: Safety Instructions 11SAFETY: When Working Inside Your ComputerBefore you open the computer cover, perform the following steps in the sequenc

110 Appendixwww.dell.com | support.dell.com14 Replace the computer cover (see page 99). NOTICE: To connect a network cable, first plug the cable into

Appendix 111 NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with the object. Ensure th

112 Appendixwww.dell.com | support.dell.comDell Technical Support Policy (U.S. Only)Technician-assisted technical support requires the cooperation and

Appendix 113Contacting DellTo contact Dell electronically, you can access the following websites:• www.dell.com• support.dell.com (technical support)•

114 Appendixwww.dell.com | support.dell.comAustralia (Sydney)International Access Code: 0011Country Code: 61City Code: 2E-mail (Australia): au_tech_su

Appendix 115Bolivia General Support toll-free: 800-10-0238BrazilInternational Access Code: 00Country Code: 55City Code: 51Website: www.dell.com/brCust

116 Appendixwww.dell.com | support.dell.comChina (Xiamen)Country Code: 86City Code: 592Tech Support website: support.ap.dell.com/chinaTech Support E-m

Appendix 117Denmark (Copenhagen)International Access Code: 00Country Code: 45Website: support.euro.dell.comE-mail Support (portable computers): den_nb

118 Appendixwww.dell.com | support.dell.comFrance (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Website: suppor

Appendix 119GreeceInternational Access Code: 00Country Code: 30Website: support.euro.dell.comE-mail: support.euro.dell.com/gr/en/emaildell/Technical S

12 CAUTION: Safety Instructionswww.dell.com | support.dell.comSAFETY: Protecting Against Electrostatic DischargeStatic electricity can harm delicate c

120 Appendixwww.dell.com | support.dell.comIreland (Cherrywood)International Access Code: 16Country Code: 353City Code: 1Website: support.euro.dell.co

Appendix 121Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTechnical Support (servers) toll-fr

122 Appendixwww.dell.com | support.dell.comLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas

Appendix 123MexicoInternational Access Code: 00Country Code: 52Customer Technical Support 001-877-384-8979or 001-877-269-3383Sales 50-81-8800or 01-800

124 Appendixwww.dell.com | support.dell.comNew ZealandInternational Access Code: 00Country Code: 64E-mail (New Zealand): [email protected]

Appendix 125PortugalInternational Access Code: 00Country Code: 351Website: support.euro.dell.comE-mail: support.euro.dell.com/pt/en/emaildell/Technica

126 Appendixwww.dell.com | support.dell.comSpain (Madrid)International Access Code: 00Country Code: 34City Code: 91Website: support.euro.dell.comE-mai

Appendix 127Switzerland (Geneva)International Access Code: 00Country Code: 41City Code: 22Website: support.euro.dell.comE-mail: [email protected]

128 Appendixwww.dell.com | support.dell.comU.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Website: support.euro.dell.comC

Appendix 129U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Service toll-free: 1-800-433-9014AutoTech (porta

Finding Information for Your Computer 13Finding Information for Your ComputerWhat are you looking for? Find It Here• A diagnostic program for mycomput

130 Appendixwww.dell.com | support.dell.comReturning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit

Appendix 131• Move the computer away from the receiver.• Plug the computer into a different outlet so that the computer and the receiver are on differ

132 Appendixwww.dell.com | support.dell.comJ2936bk0.book Page 132 Tuesday, September 2, 2003 3:06 PM

Limited Warranties and Return Policy 133Limited Warranties and Return PolicyDell-branded hardware products purchased in the U.S. or Canada come with e

134 Limited Warranties and Return Policywww.dell.com | support.dell.comSOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUEN

Limited Warranties and Return Policy 135If we determine that the product is not covered under this warranty, we will notify you and inform you of serv

136 Limited Warranties and Return Policywww.dell.com | support.dell.com"Total Satisfaction" Return Policy (U.S. Only)We value our relationsh

Limited Warranties and Return Policy 137What is not covered by this limited warranty?This limited warranty does not cover:• Software, including the op

138 Limited Warranties and Return Policywww.dell.com | support.dell.comWhat do I do if I need warranty service? Before the warranty expires, please ca

Limited Warranties and Return Policy 139We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight

14 Finding Information for Your Computerwww.dell.com | support.dell.com• How to set up my computer Setup Diagram• Tips on using Windows• How to clean

140 Limited Warranties and Return Policywww.dell.com | support.dell.comTo return products, you must call Dell Customer Service at 1-800-847-4096 to re

Limited Warranties and Return Policy 141One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)GuaranteeDell Inc. ("Dell&

142 Limited Warranties and Return Policywww.dell.com | support.dell.comDell Computer de Mexico SA de CVPaseo de la Reforma 2620 - 11° PisoCol. Lomas A

Limited Warranties and Return Policy 143 Intel Pentium® and Celeron® Processors are backed by a three-year limited warranty. Please

144 Limited Warranties and Return Policywww.dell.com | support.dell.comJ2936bk0.book Page 144 Tuesday, September 2, 2003 3:06 PM

Index 145IndexAaudio. See soundBbatteryproblems, 32replacing, 110BIOS, 106bootingchanging the sequence, 108current boot, 108future boots, 108booting t

146 Index146 IndexESDprotecting computer from, 12Express Service Code, 14FFiles and Settings Transfer Wizard, 20fixing problemsDell Diagnostics, 58flo

Index 147problems (continued)floppy drive, 33general, 38hard drive, 35hardware, 40IEEE 1394, 41Internet, 35keyboard, 42modem, 35monitor hard to read,

148 Index148 IndexWindows XP (continued)Hyper-Threading, 26Program Compatibility Wizard, 39reinstalling, 66scanner, 47System Restore, 63wizardsProgram

Finding Information for Your Computer 15• How to use Windows XP• Documentation for my computer • Documentation for devices(such as a modem)Windows XP

16 Finding Information for Your Computerwww.dell.com | support.dell.comJ2936bk0.book Page 16 Tuesday, September 2, 2003 3:06 PM

SECTION 1Setting Up and Using Your ComputerSetting Up a PrinterTransferring Information to a New ComputerSetting Up a Home and Office NetworkConnectin

18 Setting Up and Using Your Computerwww.dell.com | support.dell.comSetting Up a Printer NOTICE: Complete the operating system setup before you connec

Setting Up and Using Your Computer 193 Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws. Attach

Notes, Notices, and CautionsNOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates e

20 Setting Up and Using Your Computerwww.dell.com | support.dell.com3 Attach the USB printer cable to the USB connectors on the computer and the print

Setting Up and Using Your Computer 212 When the Files and Settings Transfer Wizard welcome screen appears, click Next.3 On the Which computer is this?

22 Setting Up and Using Your Computerwww.dell.com | support.dell.comSetting Up a Home and Office NetworkConnecting to a Network AdapterBefore you conn

Setting Up and Using Your Computer 232 On the welcome screen, click Next.3 Click Checklist for creating a network. NOTE: Selecting the connection meth

24 Setting Up and Using Your Computerwww.dell.com | support.dell.comIf you do not have an MSN Explorer or AOL icon on your desktop or if you want to s

Setting Up and Using Your Computer 25The following instructions show how to make an exact copy of a CD or DVD. You can also use Sonic RecordNow for ot

26 Setting Up and Using Your Computerwww.dell.com | support.dell.comHelpful Tips• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or

Setting Up and Using Your Computer 27You can enable or disable Hyper-Threading through the system setup program. For more information on accessing the

28 Setting Up and Using Your Computerwww.dell.com | support.dell.comJ2936bk0.book Page 28 Tuesday, September 2, 2003 3:06 PM

SECTION 2Solving ProblemsFinding SolutionsFinding Help InformationBattery ProblemsDrive ProblemsE-Mail, Modem, and Internet ProblemsError MessagesGene

Contents 3ContentsCAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9SAFETY: General. . . . . . . . . . . . . . . . . . . . . . . .

30 Solving Problemswww.dell.com | support.dell.comFinding SolutionsSometimes it’s difficult to figure out where to go for answers. Use this chart to h

Solving Problems 31See page 49.See page 48.See page 46.See page 35.See page 42.See page 42.See page 33.See page 44.See page 38.See page 47.See page 37

32 Solving Problemswww.dell.com | support.dell.comFinding Help InformationBattery Problems CAUTION: There is a danger of a new battery exploding if i

Solving Problems 33Drive ProblemsFloppy drive problems NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the head

34 Solving Problemswww.dell.com | support.dell.comCD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise, which does not

Solving Problems 35DVD drive problems NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD driv

36 Solving Problemswww.dell.com | support.dell.comCHECK THE TELEPHONE JACK — Disconnect the telephone line from the modem and connect it to a telephon

Solving Problems 37Error MessagesIf the message is not listed, see the documentation for the operating system or the program that was running when the

38 Solving Problemswww.dell.com | support.dell.comGeneral ProblemsThe computer stops respondingA program stops respondingNOT ENOUGH MEMORY OR RESOURCE

Solving Problems 39A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or

4 ContentsHyper-Threading . . . . . . . . . . . . . . . . . . . . . . . . . . 26Booting to a USB Device . . . . . . . . . . . . . . . . . . . . .

40 Solving Problemswww.dell.com | support.dell.comOther technical problemsGeneral hardware problemsIf your computer exhibits one or more of the follow

Solving Problems 41• Unintelligible characters print from the printer.• The mouse pointer does not move or "stutters" when it moves.• Messag

42 Solving Problemswww.dell.com | support.dell.comKeyboard ProblemsMouse ProblemsRESTART THE COMPUTER —• If the mouse is functioning, shut down the co

Solving Problems 43IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE COMPUTER, RECONNECTTHE MOUSE CABLE—1 Simultaneously press <Ctrl><Esc>

44 Solving Problemswww.dell.com | support.dell.comNetwork ProblemsPower Problems CAUTION: Before you begin any of the procedures in this section, fol

Solving Problems 45IF THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving power.• Reseat the power cable into both the powe

46 Solving Problemswww.dell.com | support.dell.comPrinter Problems NOTE: If you need technical assistance for your printer, call the printer’s manufac

Solving Problems 47Scanner Problems NOTE: Dell does not cover the scanner’s warranty. If you need technical assistance for your scanner, call the scan

48 Solving Problemswww.dell.com | support.dell.comSound and Speaker ProblemsNo sound from speakers NOTE: The volume control in some MP3 players overri

Solving Problems 49No sound from headphonesVideo and Monitor ProblemsIf the screen is blank NOTE: See the monitor documentation for troubleshooting pr

Contents 5Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 42Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 4

50 Solving Problemswww.dell.com | support.dell.comIf the screen is difficult to readCHECK THE MONITOR CABLE CONNECTION — Check the connector for bent

Solving Problems 51ADJUST THE WINDOWS®DISPLAY SETTINGS —1 Click the Start button and click Control Panel.2 Click Appearance and Themes.3 Click Display

52 Solving Problemswww.dell.com | support.dell.comJ2936bk0.book Page 52 Tuesday, September 2, 2003 3:06 PM

SECTION 3AdvancedTroubleshootingDiagnostic LightsDell DiagnosticsDriversUsing Windows® System RestoreResolving Software and Hardware Incompatibilities

54 Advanced Troubleshootingwww.dell.com | support.dell.comDiagnostic LightsTo help you troubleshoot a problem, your computer is equipped with four lig

Advanced Troubleshooting 55A possible expansion card failure has occurred.1 Determine if a conflict exists by removing a card (not the video card) (se

56 Advanced Troubleshootingwww.dell.com | support.dell.comA possible USB failure has occurred. Reinstall all USB devices, check cable connections, and

Advanced Troubleshooting 57A possible expansion card failure has occurred.1 Determine if a conflict exists by removing a card and then restarting the

58 Advanced Troubleshootingwww.dell.com | support.dell.comDell DiagnosticsWhen to Use the Dell DiagnosticsIf you experience a problem with your comput

Advanced Troubleshooting 593 When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.4 When the Dell Diagnostic

6 ContentsReinstalling Microsoft® Windows® XP . . . . . . . . . . . . . . 66Before You Reinstall. . . . . . . . . . . . . . . . . . . . . . 66Rein

60 Advanced Troubleshootingwww.dell.com | support.dell.comDell Diagnostics Main Menu1 After the Dell Diagnostics loads and the Main Menu screen appear

Advanced Troubleshooting 614 When the tests are completed, if you are running the Dell Diagnostics from the ResourceCD, remove the CD.5 Close the test

62 Advanced Troubleshootingwww.dell.com | support.dell.comReinstalling Drivers NOTICE: The Dell Support website and your Dell Dimension ResourceCD pro

Advanced Troubleshooting 634 When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive.5 At the Welcome Dell System Owner scr

64 Advanced Troubleshootingwww.dell.com | support.dell.com NOTICE: Before you restore the computer to an earlier operating state, save and close all o

Advanced Troubleshooting 65Enabling System RestoreIf you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore

66 Advanced Troubleshootingwww.dell.com | support.dell.com3 Click Hardware Troubleshooter in the Search Results list.4 In the Hardware Troubleshooter

Advanced Troubleshooting 674 Press <F12> immediately after the prompt appears in the upper right corner of the screen.If the operating system lo

68 Advanced Troubleshootingwww.dell.com | support.dell.com9 If the Modem Dialing Information screen appears, enter the requested information and click

SECTION 4Adding PartsFront and Back View of the ComputerRemoving the Computer CoverLooking Inside Your ComputerAdding CardsAdding or Replacing the AGP

Contents 75 AppendixSpecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Standard Settings . . . . . . . . . . . . . . . . . . . .

70 Adding Partswww.dell.com | support.dell.comFront and Back View of the ComputerFront View11129*3*471086 512*On computers with an optional floppy dri

Adding Parts 711 CD or DVD drive activity lightThe drive activity light is on when the computer reads data from the CD or DVD drive.2 CD or DVD eject

72 Adding Partswww.dell.com | support.dell.comBack View153161112*5*18101718713*264*149*On computers with integrated sound.1 parallel connector Connect

Adding Parts 737 network adapter connectorTo attach your computer to a network or modem, connect one end of a network cable to either a network jack o

74 Adding Partswww.dell.com | support.dell.comRemoving the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the

Adding Parts 757 Grip the indents on the computer cover, and slide the computer cover toward the back of the computer.8 Place the computer cover on a

76 Adding Partswww.dell.com | support.dell.comLooking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow th

Adding Parts 77System Boardmemory module connectors(DDR1, DDR3)main power connector(J3J1)microprocessorconnector (J2E1)fan connector (J1F1)back of com

78 Adding Partswww.dell.com | support.dell.comAdding Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instruc

Adding Parts 798 Align the cutout on the bottom of the card with the crossbar in the system board connector. Gently rock the card into the connector u

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80 Adding Partswww.dell.com | support.dell.com9 Secure the filler bracket onto the end of the card with the screw you removed in step 7. 10 Connect an

Adding Parts 81Removing an AGP Card1 Press the card lever toward the PCI connector.2 Pull the card up and out of the card clip.Installing an AGP Card1

82 Adding Partswww.dell.com | support.dell.com3 Secure the card with the securing screw.4 Replace the computer cover (see page 99). NOTICE: To connect

Adding Parts 83 CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.5Remove t

84 Adding Partswww.dell.com | support.dell.com NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. NOTICE: Whe

Adding Parts 8512 Reinstall the existing hard drive into the computer in front of the additional drive. CAUTION: Match the colored strip on the cable

86 Adding Partswww.dell.com | support.dell.comc Rotate the front panel to separate it from the side hinges.top tabfront panelrelease levermiddle tabbo

Adding Parts 877 Press in the two insert tabs, and then push out the front-panel insert.inserttabs (2)top bracket screwdrive bracketfloppy driveJ2936b

88 Adding Partswww.dell.com | support.dell.com8 Connect the floppy-drive power cable to the back of the drive. CAUTION: Match the colored strip on t

Adding Parts 8912 Reattach the front panel to the side hinges, and then rotate it until it snaps onto the front of the computer.13 Check all cable con

CAUTION: Safety Instructions 9CAUTION: Safety InstructionsUse the following safety guidelines to help ensure your own personal safety and to help prot

90 Adding Partswww.dell.com | support.dell.com18 Use the left and right arrows to change Diskette Drive A from Not Installed to3.5 inch, 1.44MB.19 Pre

Adding Parts 916 Release and remove the front panel:a Push the release lever to release the top tab. b Reach inside the computer and push the bottom t

92 Adding Partswww.dell.com | support.dell.com7 Pull the two front-panel tabs towards you, and then push out the front-panel insert.8 Ensure that the

Adding Parts 9310 Gently slide the drive into place.11 Once the drive is in place, apply pressure to ensure that the drive is fully seated.12 Use the

94 Adding Partswww.dell.com | support.dell.com16 Reattach the front panel to the side hinges, and then rotate it until it snaps onto the front of the

Adding Parts 95Adding MemoryYou can increase your computer memory by installing memory modules on the system board. For information on the type of mem

96 Adding Partswww.dell.com | support.dell.comMemory Installation Guidelines NOTICE: If you remove your original memory modules from the computer duri

Adding Parts 97 CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.5Remove t

98 Adding Partswww.dell.com | support.dell.com9 Align the notch on the bottom of the module with the crossbar in the connector. NOTICE: To avoid break

Adding Parts 99Replacing the Computer Cover1 Ensure that all cables are connected, and fold cables out of the way.2 Ensure that no tools or extra part