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154xxx | LDAP Feature for the RCSxxx
What can I do if I
cannot log into the
RCS using Active
Directory
authentication? How
do I troubleshoot the
issue?
Troubleshoot as follows:
• If no domain name is specified, the local database is
used. To login when AD authentication isn't working,
use the default local admin account.
• Ensure that you have checked the Enable Active
Directory checkbox (RCS Software) or the Use LDAP
Authentication checkbox (on-board web interface) on
the RCS Active Directory configuration page.
• Ensure that the DNS setting is correct on the RCS
Networking configuration page.
• Ensure Network Time Protocol is enabled on at least
one server specified on the NTP panel.
• Ensure that you have uploaded the Active Directory
certificate from your Active Directory root CA to the
RCS.
• Check the Domain Controller SSL certificates to
ensure that they have not expired.
• Ensure that your “Remote Console Switch Name”,
“Root Domain Name”, and “RCS Domain Name” match
your Active Directory environment configuration.
• Ensure that you use the correct user domain name
during a login and not the NetBIOS name.
- User's Guide 1
- Notes, Cautions, and Warnings 2
- Contents 3
- Contentsxxx 4
- Contentsxxx 5
- The Video Viewer Window 81 6
- LDAP Feature for the RCS 105 7
- Contentsxxx 8
- Contentsxxx 9
- Contentsxxx 10
- Product Overview 11
- Reduce Cable Bulk 12
- KVMSwitching Capabilities 12
- Multiplatform Support 12
- True Serial Capabilities 13
- On-board Web Interface 14
- Encryption 14
- Flash Upgradeable 15
- Tier Expansion 15
- FIPS cryptographic module 15
- 6xxx 16
- Sample Configuration 17
- Safety Precautions 18
- Product Overviewxxx 19
- LAN Options 20
- Product Overviewxxx 21
- 12xxx 22
- Installation 23
- 14xxx 24
- Getting Started 25
- Rack Mounting the RCS 26
- Installationxxx 27
- 18xxx 28
- Installationxxx 29
- 20xxx 30
- Installationxxx 31
- Installing the RCS 32
- Installationxxx 33
- 24xxx 34
- Connecting the RCS Hardware 35
- 26xxx 36
- Connecting a SIP 39
- 30xxx 40
- Number Description 40
- 2 USB Connection 40
- 3 VGA Connection 40
- Adding a Tiered Switch 41
- 34xxx 44
- Installationxxx 45
- 1 Local User 45
- 2 ARI Connection 45
- Adding a PEM (Optional) 46
- Verifying the Connections 51
- Local and Remote 53
- Configuration 53
- Filtering 54
- Using the User Interfaces 57
- Launching a Session 59
- Scan Mode 60
- Viewing System Information 61
- RCS Tools 62
- Databases 63
- Network Settings 65
- DNSSettings 66
- NTP Settings 67
- SNMP Settings 67
- Auditing Event Settings 68
- Setting Event Destinations 68
- Ports - Configuring SIPs 69
- Power Device Settings 70
- Figure 3.2: Target List 72
- Default Outlet Names 74
- Assigning an Outlet Name 75
- Local Port UI Settings 80
- Modem Settings 81
- Sessions 82
- Configuring KVM Sessions 83
- Local Users 86
- Setting Up User Accounts 87
- Override Admin 89
- Active Sessions 90
- The Video Viewer Window 91
- Changing the Toolbar 93
- Window Size 95
- Adjusting the View 95
- Refreshing the Image 97
- Video Settings 97
- Target Video Settings 99
- Automatic Video Adjustment 99
- Color Settings 100
- Noise Settings 101
- Mouse Settings 102
- Mouse Scaling 105
- Virtual Media 106
- Virtual Media Dialog Box 107
- Smart Cards 112
- Keyboard Pass-through 113
- Saving the View 114
- Closing a Session 114
- LDAP Feature for the RCS 115
- Object Classes 116
- Attributes 117
- Schema Extensions 117
- Standard Installation 119
- Configuring DNS Settings 120
- (NTP) Settings 122
- Parameters 122
- Completing LDAP Configuration 128
- Search Configuration Settings 130
- Query Mode Selection Settings 131
- "info" 133
- #$; (three characters) 133
- LDAP SSL Certificates 137
- Login Timeout 142
- Configuring Group Objects 144
- Computers Snap-In (Optional) 154
- Creating a SIP Object 155
- Creating a Privilege Object 156
- LDAP Implementation 161
- Frequently Asked Questions 162
- Appendix A: Terminal 165
- Operations 165
- Console Main Menu Options 166
- Appendix B: Using SIPs 167
- Cisco Port Pinouts 168
- Appendix C: MIB and SNMP 169
- Trap Event Trap Number 174
- Temperature Range 76 174
- Smart Card Inserted 77 174
- Smart Card Removed 78 174
- Appendix D: Cable Pinouts 175
- Information 175
- Console/Setup Pinouts 176
- Appendix E: UTP Cabling 177
- Safety Tips 178
- Appendix F: Sun Advanced Key 181
- Emulation 181
- Appendix G: Technical 183
- Specifications 183
- Appendix H: Technical Support 187
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