Dell PowerEdge SC 420 Manual de usuario

Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Introduction Indicators, Messages, and Codes Finding Software Solutions Running

Back to Contents Page  Service Only Parts Replacement Procedures Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Before You

 Installing the Bezel  1. Align the three bezel release tabs with the system's front panel.  2. Press the bezel onto the system until it

 Installing the Control Panel  1. Align the two alignment holes in the control panel with the two alignment pins on the front panel. See FigureC-

 5. Slide the I/O panel upward and remove the I/O panel from the system.  Installing the I/O Panel  1. Align the I/O panel with the mounting ho

 5. Remove the switch and its attached cable from the system.  Installing the Chassis Intrusion Switch  1. Align the chassis intrusion switch w

 6. Remove the processor. See "Replacing the Processor" in "Installing System Components."  7. Using a #2 Phillips screwdriv

l If applicable, SATA hard-drive data cable(s) from SATA0 and SATA1 connector(s)  8. Close the system. See "Closing the System" in "

Back to Contents Page  Introduction Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Other Documents You May Need Your sys

Back to Contents Page  Indicators, Messages, and Codes Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Front-Panel Indicato

The front panel also incorporates two USB 2.0 connectors. See Figure2-1. Table 2-2.DiagnosticIndicatorCodes Green blinking The system is in a lo

Back to Contents Page  Jumpers and Connectors Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Jumpers—A General Explanation

Back-Panel Indicators and Features Figure2-2 shows the back-panel indicators and features. Figure2-3 shows the indicators for the integrated netwo

Message Causes Corrective Actions A filename cannot contain any of the following characters: \ / : * ? " < > |  Do not use these characte

 See "Troubleshooting System Memory" in "Troubleshooting Your System." Diskette drive 0 seek failure A cable might be loose or th

System Beep Codes If an error that cannot be reported on the screen occurs during POST, the system may emit a series of beeps that identifies the pr

of the beep code, use system diagnostics to identify the possible cause. If you are still unable to resolve the problem, see "Getting Help."

Diagnostics Messages When you run system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record

Back to Contents Page  Finding Software Solutions Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Before You Begin Troub

 Application Conflicts Some applications can leave unnecessary files or data behind after they are deleted from your system. Device drivers can also

Back to Contents Page  Running System Diagnostics Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Using Server Administrato

 1. Create a set of diagnostics diskettes from the Dell OpenManage Server Assistant for PowerEdge SC Products CD. See "Using the Dell OpenManage

Table A-1. System Board Jumper Settings System Board Connectors See FigureA-3 and TableA-2 for the location and description of system board co

Back to Contents Page  Troubleshooting Your System Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Safety First—For You and

Closing the System  1. Ensure that all cables are connected, and fold cables out of the way.  2. Ensure that no tools or extra parts are left i

Action  1. Check the system and power connections to the monitor.  2. If the problem persists, replace the monitor with a known good monitor. 

l Error message indicates a problem with a serial or parallel port. l Device connected to a serial or parallel port is not operating properly.  A

 Troubleshooting a USB Device  Problem l System message indicates a problem with a USB device. l Device connected to a USB port is not operating

Inside the System In Figure5-2, the system cover is opened to provide an interior view of the system. Figure 5-2. Inside the System The system b

 8. If the system starts properly, shut down the system and reinstall all of the expansion cards that you removed. See "Installing an Expansion

If the problem is not resolved by replacing the battery, see "Getting Help." Troubleshooting the Power Supply  Problem l Power indicator

Problem l A fan-related error message.  Action   1. Run the appropriate diagnostic test. See "Using Server Administrator Diagnostics" i

 11. Reinstall the memory modules. See "Installing a Memory Module" in "Installing System Options."  12. Close the system.

Disabling a Forgotten Password The system's software security features include a system password and an admin password, which are discussed in

19. Close the system. See "Closing the System."  20. Reconnect the system to the electrical outlet, and turn on the system and attached

For information about testing the controller, see the SCSI controller's documentation.  2. Ensure that the primary SCSI channel is enabled, and

 7. Close the system. See "Closing the System."  8. Reconnect the system to the electrical outlet, and turn on the system and attached

Problem l Error message indicates a problem with an expansion card. l Expansion card performs incorrectly or not at all.  Action   1. Run the a

1. Run the appropriate online diagnostics test. See "Using Server Administrator Diagnostics" in "Running the System Diagnostics."

Back to Contents Page  Installing System Components Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Expansion Cards Powe

 5. Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal conne

  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.  2. Open the system. See "Opening

Cooling Fan The processor cooling fan shroud is part of the cooling fan assembly. The fan and shroud are replaced as a unit.  Removing the Cooling

Table6-1 illustrates sample memory configurations. See "Memory Module Installation Guidelines" for detailed information. Table 6-1.Sample



 6. Pull up on the securing clips to lock the module into place. If you insert the module correctly, the securing clips snap into the cutouts at

   1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.  2. Open the system. See "Openin

 8. Remove the processor socket protective cover (if present).  9. Carefully set the processor in the socket and press it down lightly to seat it

 4. Remove the battery by pressing on the tab. See Figure6-6. Figure 6-6. Replacing the Battery  5. Install the new battery with the side labe

Back to Contents Page  Installing Drives Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide General Installation Guidelines 

SCSI Device Termination SCSI logic requires that termination be enabled for the two drives at opposite ends of the SCSI chain and disabled for all dr

Figure 7-3. Removing or Installing a SCSI Hard Drive Figure 7-4. Removing or Installing a SATA Hard Drive  4. Press in on the tabs on each sid

 6. Slide the new drive into the drive bay until the tabs on the rails click securely into position.  7. Connect the power cable to the drive.

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.  2. Open the system. See "Opening the

5.25-Inch Optical and Tape Drives You can install an additional 5.25-inch drive of your choice in the second 5.25-inch drive bay. See Figure7-1. If

Back to Contents Page  I/O Connectors Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Serial Connector Parallel Connecto

Back to Contents Page  Getting Help Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Technical Assistance Dell Enterprise

support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Electronic Quote Service [email protected] [email protected] (Asian/Pacific c

the system diagnostics.  4. Include any accessories that belong with the item(s) being returned (such as power cables, media such as CDs and diske

Fax toll-free:1-800-818-341 Austria (Vienna) International Access Code: 900 Country Code: 43 City Code: 1 Website: support.euro.dell.com  E-mail:

Large Corporate Accounts Key Accounts toll-free:8008582628 Large Corporate Accounts North toll-free:8008582999 Large Corporate Accounts North G

International Access Code: 00 Country Code: 49 City Code: 6103 E-mail: [email protected]  Technical Support 06103766-7200 Home/Sm

Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Website: support.jp.dell.com  Technical Support (servers) toll-free: 0

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Country Code: 65  Customer Service (Penang, Malaysia) 6046334949 Transaction Sales toll-free:8006011054 Corporate Sales toll-free:8006011053

Back to Contents Page  U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Website: support.euro.dell.com  Customer Care

Table B-1. Serial Connector Pin Assignments Parallel Connector The integrated parallel connector, intended primarily for use by printers that re

Back to Contents Page Dell™PowerEdge™SC420SystemsInstallationandTroubleshootingGuide Notes, Notices, and Cautions Abbreviations and Acronym

The PS/2-compatible keyboard and mouse cables attach to 6-pin, miniature DIN connectors. FigureB-4 illustrates the pin numbers for these connectors a

Figure B-6. USB Connector Pin Numbers Table B-5. USB Connector Pin Assignments Integrated NIC Connector The system's integrated NIC functio