Dell PowerEdge SC1430 Manual de usuario

www.dell.com | support.dell.comDell™ PowerEdge™SC1430 SystemsHardware Owner’s Manualbook.book Page 1 Monday, June 5, 2006 1:51 PM

10 About Your System• Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technica

100 Troubleshooting Your SystemTroubleshooting a NICProblem• NIC cannot communicate with network.Action1Run the appropriate online diagnostic test. Se

Troubleshooting Your System 1014Let the system dry thoroughly for at least 24 hours.5Close the system. See "Closing the System" on page 43.6

102 Troubleshooting Your SystemTroubleshooting the System Battery Problem• System message indicates a problem with the battery.• System Setup program

Troubleshooting Your System 103Troubleshooting a FanProblem• Systems management software or BIOS issues a fan-related error message.Action CAUTION: On

104 Troubleshooting Your SystemAction CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the compon

Troubleshooting Your System 105dSwap the memory module in socket 1 with another of the same capacity. See "Installing Memory Modules" on pag

106 Troubleshooting Your System10Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.11Open the system.

Troubleshooting Your System 1074Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.5Open the system. S

108 Troubleshooting Your SystembOpen the system. See "Opening the System" on page 43.c Rotate the hard-drive carrier out of the system. See

Troubleshooting Your System 1094Check the configuration settings, make any necessary corrections, and restart the system.If the problem is not resolve

About Your System 11Front-Panel Features and IndicatorsFigure 1-1 shows the controls, indicators, and connectors located on the system's front pa

110 Troubleshooting Your System6Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.If the problem persists

Troubleshooting Your System 1115Visually inspect to ensure that each processor and heat sink are properly installed. See "Replacing the Processor

112 Troubleshooting Your Systembook.book Page 112 Monday, June 5, 2006 1:51 PM

Running the System Diagnostics 113Running the System DiagnosticsIf you experience a problem with your system, run the diagnostics before calling for t

114 Running the System DiagnosticsWhen to Use the System DiagnosticsIf a major component or device in the system does not operate properly, component

Running the System Diagnostics 115Selecting Devices for TestingThe left side of the Customize window lists devices that can be tested. Devices are gro

116 Running the System Diagnosticsbook.book Page 116 Monday, June 5, 2006 1:51 PM

Jumpers and Connectors 117Jumpers and ConnectorsThis section provides specific information about the system jumpers and describes the connectors on th

118 Jumpers and ConnectorsFigure 6-1. System Board JumpersClearing CMOS Settings CAUTION: Only trained service technicians are authorized to remove t

Jumpers and Connectors 1194Place the jumper plug on the RTCRST jumper and wait approximately 5 seconds.5Remove the jumper plug from the RTCRST jumper

12 About Your System5 USB connectors (2) Connects USB 2.0-compliant devices to the system.6 power button The power button controls the DC power supply

120 Jumpers and ConnectorsSystem Board Connectors CAUTION: Only trained service technicians are authorized to remove the system cover and access any

Jumpers and Connectors 121Table 6-2. System Board ConnectorsItem Connector Description1 CPU_0 primary processor connector2 CPU_1 secondary processor c

122 Jumpers and ConnectorsDisabling a Forgotten PasswordThe password jumper on the system board enables the system password features or disables them

Getting Help 123Getting HelpObtaining Assistance1Complete the procedures in "Troubleshooting Your System" on page 95.2Run the system diagnos

124 Getting Helpwww.dell.com/la (Latin American countries)www.dell.ca (Canada only)• Anonymous file transfer protocol (FTP)ftp.dell.com/Log in as user

Getting Help 125Dell Enterprise Training and CertificationDell Enterprise Training and Certification is available; see www.dell.com/training for more

126 Getting HelpRemember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 127). If possible, turn on your system b

Getting Help 127Diagnostics ChecklistName:Date:Address:Phone number:Service Tag (bar code on the back of the computer):Express Service Code:Return Mat

128 Getting HelpContacting DellTo contact Dell electronically, you can access the following websites:• www.dell.com•support.dell.com (support)For spec

Getting Help 129Aruba Website: www.dell.com.awE-mail: [email protected] Supporttoll-free: 800-1578Australia (Sydney)International Access

About Your System 13Back-Panel Features and IndicatorsFigure 1-2 shows the connectors located on the system's back panel.Figure 1-2. Back-Panel F

130 Getting HelpBelgium (Brussels)International Access Code: 00Country Code: 32City Code: 2Website: support.euro.dell.comTech Support for XPS02 481 92

Getting Help 131Canada (North York, Ontario)International Access Code: 011Online Order Status: www.dell.ca/ostatusAutoTech (automated Hardware and War

132 Getting HelpChina (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical Support E-mail: [email protected]

Getting Help 133Costa Rica Website: www.dell.com/crE-mail: [email protected] Support0800-012-0231Czech Republic (Prague)International Acc

134 Getting HelpEl Salvador Website: www.dell.com/ecE-mail: [email protected] Support800-6132Finland (Helsinki)International Access Code:

Getting Help 135Germany (Frankfurt)International Access Code: 00Country Code: 49City Code: 69Website: support.euro.dell.comE-mail: tech_support_centra

136 Getting HelpHong KongInternational Access Code: 001Country Code: 852Website: support.ap.dell.comTechnical Support E-mail: [email protected]

Getting Help 137Ireland (Cherrywood)International Access Code: 00Country Code: 353City Code: 1Website: support.euro.dell.comE-mail: dell_direct_suppor

138 Getting HelpJamaica E-mail: [email protected] Support (dial from within Jamaica only)1-800-440-9205Japan (Kawasaki)International Acce

Getting Help 139Korea (Seoul)International Access Code: 001Country Code: 82City Code: 2E-mail: [email protected]: 080-200-3800Support

14 About Your System• Always attach an external device while your system and the device are turned off. Next, turn on any external devices before turn

140 Getting HelpMalaysia (Penang)International Access Code: 00Country Code: 60City Code: 4Website: support.ap.dell.comTechnical Support (Dell Precisio

Getting Help 141Netherlands (Amsterdam)International Access Code: 00Country Code: 31City Code: 20Website: support.euro.dell.com Technical Support for

142 Getting HelpPoland (Warsaw)International Access Code: 011Country Code: 48City Code: 22Website: support.euro.dell.comE-mail: [email protected]

Getting Help 143Singapore (Singapore)International Access Code: 005Country Code: 65NOTE: The phone numbers in this section should be called from withi

144 Getting HelpSpain (Madrid)International Access Code: 00Country Code: 34City Code: 91Website: support.euro.dell.comHome and Small BusinessTechnical

Getting Help 145Tai wa nInternational Access Code: 002Country Code: 886Website: support.ap.dell.comE-mail: [email protected] Support (OptiP

146 Getting HelpU.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Website: support.euro.dell.comE-mail: dell_direct_support@

Getting Help 147U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014AutoTech (po

148 Getting HelpU.S. Virgin Islands E-mail: [email protected] Support1-877-702-4288Venezuela Website: www.dell.com/veE-mail: la-techsuppo

Glossary 149GlossaryThis section defines or identifies technical terms, abbreviations, and acronyms used in your system documents.A — Ampere(s).AC — A

About Your System 15Diagnostics Indicator CodesThe four diagnostic indicator lights on the system front panel display error codes during system startu

150 Glossarycm — Centimeter(s).cmos — Complementary metal-oxide semiconductor.component — As they relate to DMI, components include operating systems,

Glossary 151expansion-card connector — A connector on the system board or riser board for plugging in an expansion card.F — Fahrenheit.FAT — File allo

152 GlossaryKBps — Kilobyte(s) per second.key combination — A command requiring you to press multiple keys at the same time (for example, <Ctrl>

Glossary 153NVRAM — Nonvolatile random-access memory. Memory that does not lose its contents when you turn off your system. NVRAM is used for maintain

154 GlossaryROMB — RAID on motherboard.rpm — Revolutions per minute.RTC — Real-time clock.SAS — Serial-attached SCSI.SATA — Serial Advanced Technology

Glossary 155TOE — TCP/IP offload engine. A technology to improve data-transfer performance over IP networks by allowing the operating system to offloa

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Index 157IndexNumbers5.25-inch driveinstalling, 68Aalert messages, 25Bbattery, 79system, 79troubleshooting the RAID card battery, 108troubleshooting t

158 Index158 IndexGguidelines for memory installation, 77Hhard driveinstallation guidelines, 48installing in the rotatable carrier, 50installing optio

Index 159power supply, 81installing, 82processorremoving, 73Rrecommended tools, 41removingdiskette drive, 63expansion cards, 72memory, 79optical drive

16 About Your System(blinking)off A processor mismatch exists. See "Troubleshooting the Microprocessors" on page 110.Table 1-4. Diagnostic I

160 Index160 Indextroubleshooting (continued)expansion cards, 109external connections, 96hard drive, 107keyboard, 97memory, 103microprocessors, 110mou

About Your System 17System MessagesSystem messages appear on the screen to notify you of a possible problem with the system. Table 1-6 lists the syste

18 About Your SystemAlert! Cable not detected in INTRUDER connector.The chassis intrusion switch is not connected to the system board.Verify that the

About Your System 19Alert! Processor thermal probe failure detected.The processor thermal probe has failed.See "Getting Help" on page 123.BI

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 About Your SystemDiskette drive n seek failureIncorrect configuration settings in the System Setup program.Run the System Setup program to correct

About Your System 21General failure The operating system is unable to carry out the command.This message is usually followed by specific information.

22 About Your SystemNo boot device available Faulty or missing optical/diskette drive subsystem, hard drive, or hard-drive subsystem, or no boot disk

About Your System 23PCI BIOS failed to install PCI device BIOS (Option ROM) checksum failure is detected during shadowing. Loose cables to expansion c

24 About Your SystemThe amount of system memory has changedMemory has been added or removed or a memory module may be faulty.If memory has been added

About Your System 25Warning MessagesA warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

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Using the System Setup Program 27Using the System Setup ProgramAfter you set up your system, run the System Setup program to familiarize yourself with

28 Using the System Setup ProgramUsing the System Setup ProgramTable 2-1 lists the keys that you use to view or change information on the System Setup

Using the System Setup Program 29Figure 2-1. Main System Setup Program ScreenTable 2-2 lists the options and descriptions for the information fields t

Contents 3Contents1 About Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Other Information You May Need . . . . . . . . . . .

30 Using the System Setup ProgramCPU Information Displays information related to microprocessors (speed, cache size, and so on). Enable or disable Hyp

Using the System Setup Program 31CPU Information ScreensTable 2-3 lists the options and descriptions for the information fields that appear on the CPU

32 Using the System Setup ProgramIntegrated Devices ScreenTable 2-4 lists the options and descriptions for the information fields that appear on the I

Using the System Setup Program 33System Security ScreenTable 2-5 lists the options and descriptions for the information fields that appear on the Syst

34 Using the System Setup ProgramSystem Event LogThe system event log records events that have been detected on your system. If you experience problem

Using the System Setup Program 35System and Setup Password Features NOTICE: The password features provide a basic level of security for the data on y

36 Using the System Setup ProgramTo change or delete an existing password, you must know the password. See "Deleting or Changing an Existing Syst

Using the System Setup Program 376Either reboot your system now for your password protection to take effect or continue working. NOTE: Password prote

38 Using the System Setup Program4When prompted, type the system password.5Confirm that Not Enabled is displayed for the System Password option. If No

Using the System Setup Program 39Deleting or Changing an Existing Setup Password1Enter the System Setup program and select the System Security option.

4 Contents3 Installing System Components . . . . . . . . . . . . . . . . . . . . 41Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . .

40 Using the System Setup Programbook.book Page 40 Monday, June 5, 2006 1:51 PM

Installing System Components 41Installing System ComponentsThis section describes how to install the following system components:• Front drive bezel•

42 Installing System ComponentsInside the SystemIn Figure 3-1, the system cover is opened to provide an interior view of the system.Figure 3-1. Inside

Installing System Components 43Opening the System CAUTION: Only trained service technicians are authorized to remove the system cover and access any

44 Installing System ComponentsFigure 3-2. Opening and Closing the SystemRotatable Hard-Drive CarrierRotating the Hard-Drive Carrier Out of the System

Installing System Components 45Figure 3-3. Rotatable Hard-Drive Carrier Retention Mechanism5Press down against the card retention mechanism until it c

46 Installing System ComponentsFigure 3-4. Rotating the Hard-Drive Carrier Out of and Into the SystemRotating the Hard-Drive Carrier Into the System1G

Installing System Components 474Carefully tilt the front drive bezel away from the chassis and lift it out as shown in Figure 3-5.5To replace the fron

48 Installing System ComponentsFigure 3-6. Removing and Replacing the Front Drive Bezel InsertHard Drives NOTE: The system’s drive configuration must

Installing System Components 49Removing a Hard Drive from the Rotatable Carrier CAUTION: Only trained service technicians are authorized to remove th

Contents 5Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76General Memory Module Installation Guidelines . . . .

50 Installing System Components NOTE: If you do not intend to replace the drive, it is highly recommended that you remove the drive from the guide br

Installing System Components 51Figure 3-8. Installing a Hard Drive in a Drive Bracket NOTICE: SAS drives and SATA drives cannot be mixed in the system

52 Installing System ComponentsFigure 3-9. Cabling a SATA Hard Drive in a One- or Two-Drive Configuration1 integrated SATA connector 2 SATA data cable

Installing System Components 53Figure 3-10. Cabling a Hard Drive in the Drive Carrier (SAS or More Than Two SATA Drives)10Ensure that all connectors a

54 Installing System Components13Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.See the documentation

Installing System Components 55Figure 3-11. Removing and Installing a Third Hard Drive NOTICE: If metal shields are present in your system configurati

56 Installing System Components NOTE: Four mounting screws are required to install an optional third hard drive. If you purchase an upgrade from Dell

Installing System Components 57Figure 3-12. Cabling a Third or Fourth Hard Drive NOTICE: If metal shields are present in your system configuration, th

58 Installing System ComponentsbPush the vented metal insert until it clicks into place and its metal tabs rest flush against the chassis surface.14Re

Installing System Components 59Figure 3-13. Removing and Installing a Fourth Hard Drive NOTICE: If metal shields are present, they must be installed a

6 ContentsChecking the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Troubleshooting IRQ Assignment Conflicts. . . . . . . .

60 Installing System Components NOTICE: If the fan cable from the optional hard-drive carrier is not correctly connected to the FAN_HDD connector on

Installing System Components 61Figure 3-14. Installing a Fourth Hard Drive in the Optional Hard-Drive Carrier11Carefully insert the drive carrier into

62 Installing System ComponentsFigure 3-15. Connecting the Cooling Fan for an Optional Fourth Hard Drive15Check all cable connections, and fold cables

Installing System Components 6323Partition and logically format your drive before you proceed to the next step.See the documentation for your operatin

64 Installing System ComponentsFigure 3-16. Removing or Installing a Diskette Drive7If the drive is being permanently removed, install a front drive b

Installing System Components 653Unpack the replacement diskette drive, and prepare it for installation.4Check the documentation for the drive to verif

66 Installing System ComponentsOptical and Tape DrivesOnly an optical drive can be installed in the upper 5.25-inch drive bay. Either an optical or a

Installing System Components 67Figure 3-18. Removing and Installing an Optical or Tape Drive NOTICE: If metal shields are present, they must be instal

68 Installing System ComponentsInstalling an Optical or Tape Drive CAUTION: Only trained service technicians are authorized to remove the system cov

Installing System Components 694Open the system. See "Opening the System" on page 43.5Remove the front drive bezel. See "Removing and R

Contents 7Using the Custom Test Options . . . . . . . . . . . . . . . . . . . . . . . . 114Selecting Devices for Testing. . . . . . . . . . . . . .

70 Installing System ComponentsExpansion CardsInstalling an Expansion Card CAUTION: Only trained service technicians are authorized to remove the sys

Installing System Components 71Figure 3-20. Removing and Installing an Expansion Card5If you are installing a new card, remove the filler bracket. NO

72 Installing System Components NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the system cover

Installing System Components 73on the system board (see Figure 6-2 for the connector location). If your expansion card has two interface connectors, c

74 Installing System ComponentsFigure 3-21. Installing and Removing the Heat Sink11Pull the socket-release lever 90 degrees upward until the processor

Installing System Components 75Figure 3-22. Installing and Removing a Processor13 Lift the processor out of the socket and leave the release lever up

76 Installing System ComponentscWhen the processor is fully seated in the socket, rotate the socket release lever back down until it snaps into place,

Installing System Components 77General Memory Module Installation GuidelinesTo ensure optimal performance of your system, observe the following guidel

78 Installing System ComponentsFigure 3-23. Installing and Removing a Memory Module6Align the memory module's edge connector with the alignment k

Installing System Components 7914 Run the system memory test in the system diagnostics. See "Running the System Diagnostics" on page 113.Rem

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80 Installing System Components5Remove the system battery. NOTICE: To avoid damage to the battery connector, you must firmly support the connector wh

Installing System Components 81Power SupplyRemoving the Power Supply CAUTION: Only trained service technicians are authorized to remove the system co

82 Installing System ComponentsFigure 3-25. Removing the Power SupplyInstalling the Power Supply1Prepare the new power supply for installation.2Align

Installing System Components 83Replacing the Cooling FansThe system incorporates three cooling fans, and a fourth fan is included with the optional fo

84 Installing System ComponentsFigure 3-26. Removing and Installing the Card Fan7Disconnect the front fan cable from the FAN_FRONT connector on the sy

Installing System Components 85Figure 3-27. Removing and Installing the Front FanReplacing the Memory Fan CAUTION: Only trained service technicians a

86 Installing System Components8Reinstall the hard drive. See "Installing a Hard Drive in the Rotatable Carrier" on page 50.9Connect the car

Installing System Components 87Figure 3-28. Removing and Installing the Chassis Intrusion SwitchInstalling the Chassis Intrusion Switch1Align the chas

88 Installing System Components3 Rotate the hard-drive carrier out of the system. See "Rotating the Hard-Drive Carrier Out of the System" on

Installing System Components 894Reinstall the processor heat sink and shroud assembly. See "Replacing the Processor" on page 75.5 Rotate the

About Your System 9About Your SystemThis section describes the physical, firmware, and software interface features that provide and ensure the essenti

90 Installing System ComponentsFigure 3-30. Removing and Installing the Front I/O-PanelReplacing the Front I/O Panel CAUTION: Only trained service te

Installing System Components 91dPlace the I/O panel board on the mounting bracket, routing the thermal diode cable under the board, and slide the boar

92 Installing System Components6Disconnect the following cables from the system board. See Figure 6-2.• Two power-supply cables from the POWER1 and PO

Installing System Components 93Figure 3-31. System Board Mounting Points11Carefully route any loose cables away from the edges of the system board.12G

94 Installing System Components6Install the expansion cards and connect any cables. See "Installing an Expansion Card" on page 70.7Connect t

Troubleshooting Your System 95Troubleshooting Your SystemSafety First—For You and Your SystemTo perform certain procedures in this document, you must

96 Troubleshooting Your SystemTroubleshooting IRQ Assignment ConflictsMost PCI devices can share an IRQ with another device, but they cannot use an IR

Troubleshooting Your System 97Action1Check the system and power connections to the monitor.2Determine whether the system has an expansion card with a

98 Troubleshooting Your SystemTroubleshooting the MouseProblem• System message indicates a problem with the mouse.• Mouse is not functioning properly.

Troubleshooting Your System 99Troubleshooting a Serial I/O Device Problem• Device connected to the serial port is not operating properly.Action1Turn o