Dell Dimension 2350 Manual de usuario

www.dell.com | support.dell.comDell™ Dimension™ 2350 Seriesvideo connectorparallel connectorkeyboard connectorUSB 2.0 connectors (4)microphone connect

10 CAUTION: Safety Instructionswww.dell.com | support.dell.com• To avoid shorting out your computer when disconnecting a network cable, first unplug t

100 Appendixwww.dell.com | support.dell.comDell provides limited technical support for the computer and any "Dell-installed" software and pe

Appendix 101For specific web addresses for your country, find the appropriate country section in the table below. When you need to contact Dell, use t

102 Appendixwww.dell.com | support.dell.comAustria (Vienna)International Access Code: 900Country Code: 43City Code: 1Website: support.euro.dell.comE-m

Appendix 103BruneiCountry Code: 673Customer Technical Support (Penang, Malaysia) 604 633 4966Customer Service (Penang, Malaysia) 604 633 4949Transacti

104 Appendixwww.dell.com | support.dell.comChina (Xiamen)Country Code: 86City Code: 592Tech Support website: support.ap.dell.com/chinaTech Support E-m

Appendix 105Denmark (Copenhagen)International Access Code: 00Country Code: 45 Website: support.euro.dell.comE-mail Support (portable computers): den_n

106 Appendixwww.dell.com | support.dell.comFrance (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Website: suppor

Appendix 107GreeceInternational Access Code: 00Country Code: 30Website: support.euro.dell.comE-mail: support.euro.dell.com/gr/en/emaildell/Technical S

108 Appendixwww.dell.com | support.dell.comIreland (Cherrywood)International Access Code: 16Country Code: 353City Code: 1Website: support.euro.dell.co

Appendix 109Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTechnical Support (servers) toll-fr

When Using Your Computer 11When Using Your ComputerAs you use your computer, observe the following safe-handling guidelines. CAUTION: Do not operate

110 Appendixwww.dell.com | support.dell.comLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas

Appendix 111MexicoInternational Access Code: 00Country Code: 52Customer Technical Support 001-877-384-8979or 001-877-269-3383Sales 50-81-8800or 01-800

112 Appendixwww.dell.com | support.dell.comNew ZealandInternational Access Code: 00Country Code: 64E-mail (New Zealand): [email protected]

Appendix 113PortugalInternational Access Code: 00Country Code: 351Website: support.euro.dell.comE-mail: support.euro.dell.com/pt/en/emaildell/Technica

114 Appendixwww.dell.com | support.dell.comSpain (Madrid)International Access Code: 00Country Code: 34City Code: 91Website: support.euro.dell.comE-mai

Appendix 115Switzerland (Geneva)International Access Code: 00Country Code: 41City Code: 22Website: support.euro.dell.comE-mail: [email protected]

116 Appendixwww.dell.com | support.dell.comU.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Website: support.euro.dell.comC

Appendix 117U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Service toll-free: 1-800-433-9014AutoTech (porta

118 Appendixwww.dell.com | support.dell.comReturning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit

Appendix 119• Move the computer away from the receiver.• Plug the computer into a different outlet so that the computer and the receiver are on differ

12 When Using Your Computerwww.dell.com | support.dell.comWhen Working Inside Your ComputerBefore you open the computer cover, perform the following s

120 Appendixwww.dell.com | support.dell.com

Appendix 121Limited Warranties and Return PolicyDell-branded hardware products purchased in the U.S. or Canada come with either a 90-day (U.S. only),

122 Appendixwww.dell.com | support.dell.comWE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL O

Appendix 123When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the product

124 Appendixwww.dell.com | support.dell.comWhat do I do if I am not satisfied?We pride ourselves on our great customer service. If you are not satisfi

Appendix 125• Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished Dell-branded server and storage

126 Appendixwww.dell.com | support.dell.comWE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDI

Appendix 127When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the product

128 Appendixwww.dell.com | support.dell.comWhat do I do if I am not satisfied?We pride ourselves on our great customer service. If you are not satisfi

Appendix 129To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization Number. To expedite the

When Using Your Computer 13• Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by

130 Appendixwww.dell.com | support.dell.comOne-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)GuaranteeDell Computer Corpo

Appendix 131Dell Computer de Colombia CorporationCarrera 7 #115-33 Oficina 603Bogota, ColombiaDell Computer de Mexico SA de CVPaseo de la Reforma 2620

132 Appendixwww.dell.com | support.dell.comIntel Pentium® and Celeron® Processors are backed by a three-year limited warranty. Please refer

Index 133IndexAaudio. See soundBbatterydisposal, 14fixing problems, 34replacing, 98BIOS, 95CCD driveadding, 78fixing problems, 36CD-RW drivecopying CD

134 Index134 IndexFFiles and Settings Transfer Wizard, 22finding information, 15finding solutions, 32fixing problemsbattery, 34Dell Diagnostics, 56dri

Index 135Rregulatory notices, 118reinstallingdrivers, 59Windows XP, 64ResourceCD, 59-60Dell Diagnostics, 56returning items, 118Ssafety instructions, 9

136 Index136 Index

14 When Using Your Computerwww.dell.com | support.dell.comBattery DisposalYour computer uses a lithium coin-cell battery. The lithium coin-cell batter

Finding Information for Your Computer 15Finding Information for Your ComputerWhat Are You Looking For? Find it Here• A diagnostic program for my compu

16 Finding Information for Your Computerwww.dell.com | support.dell.com• How to reinstall my operating systemOperating System CD If you reinstall your

Finding Information for Your Computer 17• Tips on using Windows• How to clean my computer• How to use my mouse and keyboardTell Me How help file1 Clic

18 Finding Information for Your Computerwww.dell.com | support.dell.com

1SECTION 1Setting Up and Using Your Computer Setting Up a PrinterTransferring Information to a New ComputerSetting Up a Home and Office NetworkConnect

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Setting Up and Using Your Computerwww.dell.com | support.dell.comSetting Up a Printer NOTICE: Complete the operating system setup before you connec

Setting Up and Using Your Computer 214 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel.

22 Setting Up and Using Your Computerwww.dell.com | support.dell.comTransferring Information to a New ComputerWindows XP provides a Files and Settings

Setting Up and Using Your Computer 23To transfer information to a new computer: NOTE: The CD that you need to place in your CD or DVD drive is titled

24 Setting Up and Using Your Computerwww.dell.com | support.dell.comNetwork Setup WizardWindows XP provides a Network Setup Wizard to guide you throug

Setting Up and Using Your Computer 25Connecting to the Internet NOTE: Internet service providers vary by country.To connect to the Internet, you need

26 Setting Up and Using Your Computerwww.dell.com | support.dell.com7 In the next window, click the appropriate option:• If you do not have an ISP and

Setting Up and Using Your Computer 27To burn CDs, you need to use CD-burner software. Roxio Easy CD Creator Basic is your computer's CD-burner so

28 Setting Up and Using Your Computerwww.dell.com | support.dell.comUsing Blank CD-R Discs or Blank CD-RW DiscsYour CD-RW drive writes to two differen

Setting Up and Using Your Computer 29How to Copy a CD NOTE: If you have a DVD/CD-RW combo drive and you experience recording problems, first check for

Contents 3ContentsCAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 9General. . . . . . . . . . . . . . . . . . . . . . . . . . . .

30 Setting Up and Using Your Computerwww.dell.com | support.dell.comTurning Off the Computer NOTICE: To prevent data loss, you must turn off your comp

2SECTION 2Solving ProblemsFinding SolutionsFinding Help InformationBattery ProblemsDrive ProblemsE-Mail, Modem, and Internet ProblemsError MessagesGen

32 Solving Problemswww.dell.com | support.dell.comFinding SolutionsSometimes it’s difficult to figure out where to go for answers. Use this chart to h

Solving Problems 33See page 50.See page 48.See page 46.See page 37.See page 44.See page 43.See page 35.See page 45.See page 40.See page 47.See page 39

34 Solving Problemswww.dell.com | support.dell.comFinding Help InformationBattery Problems CAUTION: There is a danger of a new battery exploding if i

Solving Problems 35Drive ProblemsFloppy drive problems NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the head

36 Solving Problemswww.dell.com | support.dell.comCD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise. This does not i

Solving Problems 37DVD drive problems NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD driv

38 Solving Problemswww.dell.com | support.dell.comCHECK THE TELEPHONE JACK — Disconnect the telephone line from the modem and connect it to a telephon

Solving Problems 39Error MessagesIf the message is not listed, see the documentation for the operating system or the program that was running when the

4 ContentsCopying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Using Easy CD Creator Basic . . . . . . . . . . . . . . . . . 27Us

40 Solving Problemswww.dell.com | support.dell.comGeneral ProblemsThe computer stops respondingA program stops respondingNOT ENOUGH MEMORY OR RESOURCE

Solving Problems 41A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or

42 Solving Problemswww.dell.com | support.dell.comOther technical problemsGeneral hardware problemsIf your computer exhibits one or more of the follow

Solving Problems 43• Unintelligible characters print from the printer.• The mouse pointer does not move or "stutters" when it moves.• Messag

44 Solving Problemswww.dell.com | support.dell.comMouse ProblemsTEST THE KEYBOARD — Connect a properly working keyboard to the computer, and try using

Solving Problems 45Network ProblemsPower Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on

46 Solving Problemswww.dell.com | support.dell.comPrinter Problems NOTE: Dell does not cover the printer’s warranty. If you need technical assistance

Solving Problems 47Scanner Problems NOTE: Dell does not cover the scanner’s warranty. If you need technical assistance for your scanner, call the scan

48 Solving Problemswww.dell.com | support.dell.comSound and Speaker ProblemsNo sound from speakers NOTE: The volume control in some MP3 players overri

Solving Problems 49No sound from headphonesTEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device

Contents 5Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . 43Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 4

50 Solving Problemswww.dell.com | support.dell.comVideo and Monitor ProblemsIf the screen is blank NOTE: See the monitor documentation for troubleshoo

Solving Problems 51If the screen is difficult to readCHECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting the cont

52 Solving Problemswww.dell.com | support.dell.com

3SECTION 3Advanced Troubleshooting Diagnostic LightsDell DiagnosticsDriversUsing System RestoreResolving Software and Hardware IncompatibilitiesReinst

54 Advanced Troubleshootingwww.dell.com | support.dell.comDiagnostic LightsTo help you troubleshoot a problem, your computer is equipped with four lig

Advanced Troubleshooting 55No memory modules are detected.• Reinstall all memory modules (see page 83) and restart the computer.• To eliminate the pos

56 Advanced Troubleshootingwww.dell.com | support.dell.comDell DiagnosticsWhen to Use the Dell DiagnosticsIf you experience a problem with your comput

Advanced Troubleshooting 573 When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.4 When the Dell Diagnostic

58 Advanced Troubleshootingwww.dell.com | support.dell.com2 If a problem is encountered during a test, a message displaying the error code and a descr

Advanced Troubleshooting 59DriversWhat Is a Driver?A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices req

6 ContentsReinstalling Microsoft® Windows® XP . . . . . . . . . . . . . . 64Before You Reinstall. . . . . . . . . . . . . . . . . . . . . . 64Rein

60 Advanced Troubleshootingwww.dell.com | support.dell.comReinstalling Drivers NOTICE: The Dell Support website and your Dell Dimension ResourceCD pro

Advanced Troubleshooting 615 At the Welcome Dell System Owner screen, click Next. NOTE: The ResourceCD displays drivers only for hardware that came on

62 Advanced Troubleshootingwww.dell.com | support.dell.com1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click S

Advanced Troubleshooting 633 Click System.4 Click the System Restore tab.5 Ensure that Turn off System Restore is unchecked.Resolving Software and Har

64 Advanced Troubleshootingwww.dell.com | support.dell.comReinstalling Microsoft® Windows® XPBefore You ReinstallIf you are reinstalling the Windows X

Advanced Troubleshooting 65Starting Windows XP Setup1 When the Windows XP Setup screen appears, press <Enter> to select To set up Windows now.2

66 Advanced Troubleshootingwww.dell.com | support.dell.com7 If you are reinstalling Windows XP Professional, you may be prompted to provide further ne

4SECTION 4Adding Parts Front and Back View of the ComputerRemoving the Computer CoverLooking Inside Your ComputerAdding CardsAdding a Second CD or DVD

68 Adding Partswww.dell.com | support.dell.comFront and Back View of the ComputerFront View112210*4*581197 6133*On computers with an optional floppy d

Adding Parts 697 USB 2.0 connectors (2) For quick connections, Dell recommends using the front USB connectors for USB devices such as digital cameras,

Contents 7Dell Technical Support Policy (U.S. Only) . . . . . . . . . . . . . 99Definition of "Dell-Installed" Software and Peripherals. .

70 Adding Partswww.dell.com | support.dell.comBack View124149105112138151673161 cover thumbscrew Your computer may not have a cover thumbscrew.2 mouse

Adding Parts 71Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9.1

72 Adding Partswww.dell.com | support.dell.com7 Grip the indent in the middle of the computer cover, and slide the computer cover towards the back of

Adding Parts 73Looking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9

74 Adding Partswww.dell.com | support.dell.comSystem Boardmemory module connectors (DDR1, DDR2)floppy drive connector (J18)CD drive connector (J20)mai

Adding Parts 75Adding Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9.1Shut down the

76 Adding Partswww.dell.com | support.dell.com CAUTION: Some network adapters automatically start the computer when they are connected to a network.

Adding Parts 77Ensure that the card is fully seated and that its bracket is within the card slot. 9 Secure the filler bracket onto the end of the card

78 Adding Partswww.dell.com | support.dell.comAdding a Second CD or DVD Drive CAUTION: Before you begin any of the procedures in this section, follow

Adding Parts 79top tabfront panelrelease levermiddle tabbottom tabside hinges (3)

8 Contents

80 Adding Partswww.dell.com | support.dell.com7 Pull the two front-panel tabs towards you, and then push out the front-panel insert.8 Ensure that the

Adding Parts 81 NOTE: Some computers come with only two extra alignment screws; others come with four. You only need two alignment screws for this pro

82 Adding Partswww.dell.com | support.dell.com16 Reattach the front panel to the side hinges, and then rotate it until it snaps onto the front of the

Adding Parts 83Adding Memory NOTE: Memory purchased from Dell is covered under your computer warranty.You can increase your computer memory by install

84 Adding Partswww.dell.com | support.dell.com8 To insert a module, press out the securing clip at each end of the memory module connector.9 Align the

Adding Parts 8514 Click the General tab.15 To verify that the memory is installed correctly, check the amount of memory (RAM) listed.Adding a Floppy D

86 Adding Partswww.dell.com | support.dell.comtop tabfront panelrelease levermiddle tabbottom tabside hinges (3)

Adding Parts 877 Press in the two insert tabs, and then push out the front-panel insert.8 Connect the floppy-drive power cable to the back of the driv

88 Adding Partswww.dell.com | support.dell.com11 Secure the floppy drive bracket with the top bracket screw that came with the floppy drive kit. top b

Adding Parts 8912 Reattach the front panel to the side hinges, and then rotate it until it snaps onto the front of the computer.13 Check all cable con

CAUTION: Safety Instructions 9CAUTION: Safety InstructionsUse the following safety guidelines to help ensure your own personal safety and to help prot

90 Adding Partswww.dell.com | support.dell.comReplacing the Computer Cover1 Ensure that all cables are connected, and fold cables out of the way. Also

5SECTION 5Appendix SpecificationsStandard SettingsClearing Forgotten PasswordsReplacing the BatteryDell Technical Support Policy (U.S. Only)Contacting

92 Appendixwww.dell.com | support.dell.comSpecificationsMicroprocessorMicroprocessor type Intel® Pentium® 4 or Celeron®L1 cache 8 KB first-level (Pent

Appendix 93MemoryArchitecture DDR SDRAM Memory connectors twoMemory capacities 128-, 256-, or 512-MBMinimum memory 128 MB shared DDR SDRAMNOTE: Betwee

94 Appendixwww.dell.com | support.dell.comVideoVideo controller integrated Intel 3D Extreme GraphicsAudioAudio controller integrated audioNetworkNetwo

Appendix 95Standard SettingsThe system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user,

96 Appendixwww.dell.com | support.dell.comViewing Settings1 Turn on (or restart) your computer.2 When the blue DELL™ logo appears, press <F2> im

Appendix 97• The left side lists configuration options and their settings for the hardware installed in your computer.You can change settings enclosed

98 Appendixwww.dell.com | support.dell.com9 If you are prompted to press <F1> to continue, press <F1>. 10 After the Microsoft Windows desk

Appendix 994 Remove the battery by carefully prying it out of its socket with your fingers or with a blunt, nonconducting object such as a plastic scr