Dell Dimension 4300 Manual de usuario

www.dell.com | support.dell.comDell™ Dimension™ 4300Solutions Guide2H930bk1.book Page 1 Tuesday, November 20, 2001 5:02 PM

10www.dell.com | support.dell.com• To help prevent electric shock, plug the computer and device power cables into properly grounded power sources. The

100 Appendixwww.dell.com | support.dell.comContacting Dell HINT: Toll-free numbers are for use within the country for which they are listed.When you n

Appendix 101Austria (Vienna)International Access Code: 900Country Code: 43City Code: 1Home/Small Business Sales 01 795 67602Home/Small Business Fax 01

102 Appendixwww.dell.com | support.dell.comCanada (North York, Ontario)International Access Code: 011Automated Order-Status System toll free: 1-800-43

Appendix 103Czech Republic (Prague)International Access Code: 00Country Code: 420City Code: 2Technical Support 02 22 83 27 27Customer Care 02 22 83 27

104 Appendixwww.dell.com | support.dell.comFrance (Paris)(Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Home and Small B

Appendix 105Hong KongInternational Access Code: 001Country Code: 852Technical Support toll free: 800 96 4107Customer Service (Penang, Malaysia) 604 63

106 Appendixwww.dell.com | support.dell.comJamaica General Support 1-800-682-3639Japan (Kawasaki)International Access Code: 001Country Code: 81City Co

Appendix 107Latin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas, U.S.A.) 512 728-3619Fax (Tech

108 Appendixwww.dell.com | support.dell.comMexico International Access Code: 00Country Code: 52Customer Technical Support 001-877-384-8979or 001-877-2

Appendix 109Norway (Lysaker)International Access Code: 00Country Code: 47Technical Support 671 16882Relational Customer Care 671 17514Home/Small Busin

11• Adjust the tilt of the monitor, its contrast and brightness settings, and the lighting around you (such as overhead lights, desk lamps, and the cu

110 Appendixwww.dell.com | support.dell.comSingapore (Singapore)International Access Code: 005Country Code: 65Technical Support toll free: 800 6011 05

Appendix 111Sweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Technical Support 08 590 05 199Relational Customer Care 08

112 Appendixwww.dell.com | support.dell.comTrinidad/Tobago General Support 1-800-805-8035U.K. (Bracknell)International Access Code: 00Country Code: 44

Appendix 113U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status System toll free: 1-800-433-9014AutoTech (For po

114 Appendixwww.dell.com | support.dell.comReturning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit

Appendix 115Regulatory InformationElectromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or sig

116 Appendixwww.dell.com | support.dell.comInformation Technology Equipment (ITE), including peripherals, expansion cards, printers, input/output (I/O

Appendix 117• This device must accept any interference received, including interference that may cause undesired operation.Class AThis equipment has b

118 Appendixwww.dell.com | support.dell.comCompany name: Dell Computer CorporationOne Dell WayRound Rock, Texas 78682 USABattery DisposalYour computer

Appendix 119Información para NOM (únicamente para México)La información siguiente se proporciona en el dispositivo o en los dispositivos descritos en

12www.dell.com | support.dell.comWhen Working Inside Your ComputerBefore you open the computer cover, perform the following steps in the sequence indi

120 Appendixwww.dell.com | support.dell.comOne-Year Limited Warranty (U.S. Only) Dell Computer Corporation ("Dell") manufactures its hardwar

Appendix 121Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service

122 Appendixwww.dell.com | support.dell.comDELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILIT

Appendix 123This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as

124 Appendixwww.dell.com | support.dell.comLimited Warranty Coverage During Year TwoDuring the second year of this limited warranty, Dell will provide

Appendix 125General ProvisionsTHIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STAT

126 Appendixwww.dell.com | support.dell.comThree-Year Limited Warranty (U.S. Only) Dell Computer Corporation ("Dell") manufactures its hardw

Appendix 127Limited Warranty Coverage During Year OneDuring the one-year period beginning on the invoice date, Dell will repair or replace products co

128 Appendixwww.dell.com | support.dell.comYou will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for retur

Appendix 129These provisions apply to Dell’s three-year limited warranty only. For provisions of any service contract covering your system, refer to y

133 Ground yourself by touching an unpainted metal surface at the back of the computer before touching anything inside your computer.While you work, p

130 Appendixwww.dell.com | support.dell.comLimited Warranty Coverage During Year One During the one-year period beginning on the invoice date, Dell wi

Appendix 131You will pay Dell for replacement parts when the replaced part is not returned to Dell. The process for returning replaced parts, and your

132 Appendixwww.dell.com | support.dell.comIf Dell elects to exchange a system or component, the exchange will be made in accordance with Dell's

Appendix 133Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service

134 Appendixwww.dell.com | support.dell.comDELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILIT

Appendix 135This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as

136 Appendixwww.dell.com | support.dell.comCoverage During Year TwoDuring the second year of this limited warranty, Dell will provide, on an exchange

Appendix 137DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARR

138 Appendixwww.dell.com | support.dell.comDamage due to shipping the products to you is covered under this limited warranty. Otherwise, this limited

Appendix 139Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warr

14www.dell.com | support.dell.com2H930bk1.book Page 14 Tuesday, November 20, 2001 5:02 PM

140 Appendixwww.dell.com | support.dell.comGeneral ProvisionsDELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS LIMITED WARRAN

Appendix 141"Total Satisfaction" Return Policy (U.S. and Canada Only)If you are an end-user customer who bought new products directly from a

142 Appendixwww.dell.com | support.dell.comOne-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)GuaranteeDell Computer Corpo

Appendix 143Limitation and Statutory RightsDell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this G

144 Appendixwww.dell.com | support.dell.com2H930bk1.book Page 144 Tuesday, November 20, 2001 5:02 PM

Index 145IndexAAGP card, 76audio. See soundBbatterydisposal, 97replacing, 97BIOS, 94Ccardsadding, 69AGP, 76connectors, 68removing, 72CD drivefixing pr

146 Index146 IndexHhard driveadding a second hard drive, 77fixing problems, 38help fileaccessing, 24IInternetfixing problems, 42IRQ conflicts, 46Kkeyb

Index 147troubleshooting, 22turning off the computer, 20Vvideofixing problems, 26video memoryconnector, 68volumeadjusting, 28Wwarranty, 119Windows 200

148 Index148 Index2H930bk1.book Page 148 Tuesday, November 20, 2001 5:02 PM

DELL INFORMATION DEVELOPMENTPostscript Imaging and Printing Specifications ENGLISH(Completed by Information Development)LOCALIZATION (Heavily outline

www.dell.com | support.dell.comSECTION 1Setting UpConnecting a PrinterTransferring Information to a New Computer (Windows XP Only)Setting Up a Home an

FILE NAME(S) & PAGE COUNT:Section FilenamePage Count Page Numbers* Localization Supplier:Revise file name,page count, and page number columnsFull

16 Setting Upwww.dell.com | support.dell.comConnecting a PrinterSee the documentation that came with the printer for any recommended preparation proce

Setting Up 173 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel.4 Install the printer dr

18 Setting Upwww.dell.com | support.dell.comInstalling the Printer DriverFollow the instructions that came with the printer to install printer drivers

Setting Up 19If the source computer uses another Windows operating system, the wizard can be launched from the Windows XP operating system CD or from

Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Setting Upwww.dell.com | support.dell.comTurning Off the Computer NOTICE: To prevent data loss, you must turn off your computer through the Start m

www.dell.com | support.dell.comSECTION 2Solving ProblemsFinding SolutionsAccessing Help FilesPower ProblemsStart-Up Error MessagesVideo and Monitor Pr

22 Solving Problemswww.dell.com | support.dell.comFinding SolutionsSometimes it’s difficult to figure out where to go for answers. Use this chart to h

Solving Problems 23See page 26.See page 28.See page 29.See page 32.See page 34.See page 35.See page 35.See page 38.See page 40.See page 31.See page 39

24 Solving Problemswww.dell.com | support.dell.comAccessing Help FilesTO ACCESS THE Tell Me How HELP FILEMicrosoft® Windows® XP1 Click the Start butto

Solving Problems 25Power Problems HINT: See the Tell Me How help file for information on the standby mode.Start-Up Error MessagesCHECK THE POWER LIGHT

26 Solving Problemswww.dell.com | support.dell.comVideo and Monitor ProblemsIf the screen is blank HINT: See the documentation that come with your mon

Solving Problems 27If the screen is difficult to readCHECK THE BACK PANEL LIGHTS— If all four lights below the serial connector (see page 61) are not

28 Solving Problemswww.dell.com | support.dell.comSound and Speaker Problems HINT: The volume control in some MP3 players overrides the Windows volume

Solving Problems 29Printer Problems HINT: If you need technical assistance for your printer, call the printer’s manufacturer (see the documentation th

Contents 3ContentsSafety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 9When Using Your Computer. . . . . . . . . . . . . . . . . .

30 Solving Problemswww.dell.com | support.dell.comIf you cannot print to a USB printerVERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWSWindows XP1 Clic

Solving Problems 31Scanner Problems HINT: If you need technical assistance for your scanner, call the scanner’s manufacturer (see the documentation th

32 Solving Problemswww.dell.com | support.dell.comModem Problems HINT: Connect the modem to an analog telephone jack only. The modem does not operate

Solving Problems 33VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWSWindows XP1 Click the Start button.2 Click Control Panel.3 Click Network and Int

34 Solving Problemswww.dell.com | support.dell.comMouse ProblemsIF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE COMPUTER, RECONNECT THE MOUSE CABLE1

Solving Problems 35Keyboard ProblemsDrive ProblemsIf you cannot save a file to a floppy diskIF A WIRELESS DEVICE BEGINS TO OPERATE IMPROPERLY AND A US

36 Solving Problemswww.dell.com | support.dell.comIf you cannot play a music CD or install a program from a CD HINT: High-speed CD drive vibration is

Solving Problems 37If you cannot play a DVD movie HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives.If the C

38 Solving Problemswww.dell.com | support.dell.comIf you have a hard drive problemNetwork ProblemsCHANGE THE WRITE SPEED TO A SLOWER RATE—The CD-RW dr

Solving Problems 39Microsoft® Windows® Error MessagesRESTART THE COMPUTER— Try to log on to the network again.CONTACT YOUR NETWORK ADMINISTRATOR—Verif

4 ContentsIf the screen is blank . . . . . . . . . . . . . . . . . . . . . . 26If the screen is difficult to read . . . . . . . . . . . . . . . . .

40 Solving Problemswww.dell.com | support.dell.comGeneral Program ProblemsA program crashesA program stops respondingA REQUIRED .DLL FILE WAS NOT FOUN

Solving Problems 41A program error causes the system to lock up HINT: ScanDisk may run when you restart the computer. Follow the instructions on the

42 Solving Problemswww.dell.com | support.dell.comInternet Connection ProblemsIf you have a problem with your Internet connectionREVIEW “MODEM PROBLEM

Solving Problems 43E-Mail ProblemsResolving Other Technical ProblemsBE SURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SERVICE PROVIDER—Contact an Intern

44 Solving Problemswww.dell.com | support.dell.comReinstalling Drivers NOTICE: The Dell support website, http://support.dell.com, and the Dell Dimensi

Solving Problems 45The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these compon

46 Solving Problemswww.dell.com | support.dell.comResolving Software and Hardware IncompatibilitiesWindows XP, Windows Me, and Windows 2000 IRQ confli

Solving Problems 47You can also use the Windows XP Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help and Suppo

48 Solving Problemswww.dell.com | support.dell.comYou can also use the Windows Me Hardware Troubleshooter. To use the troubleshooter, click the Start

Solving Problems 49You can also use the Windows 2000 Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help. Click

Contents 5Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 44Using the Windows XP Device Driver Rollback . . . . . . . . . 45R

50 Solving Problemswww.dell.com | support.dell.comSystem Restore is enabled on your new computer. However, if you reinstall Windows XP or Windows Me w

Solving Problems 51Creating a Restore PointUsing the XP System Restore WizardIn Windows XP you can manually create restore points or you can use the S

52 Solving Problemswww.dell.com | support.dell.com3 Click a calendar date to which you want to restore your computer.The Select a Restore Point (Choos

Solving Problems 53Reinstalling Windows XPBefore reinstalling the Windows XP operating system to correct a problem, try correcting the problem by perf

54 Solving Problemswww.dell.com | support.dell.com8 The Windows XP Setup screen appears and Windows XP begins to copy files and install the devices. T

Solving Problems 55Reinstalling Windows MeBefore reinstalling the Windows Me operating system to correct a problem, try correcting the problem by perf

56 Solving Problemswww.dell.com | support.dell.comIf C:\WINDOWS.000 (recommended) is displayed, click Other, change C:\WINDOWS.000 to C:\WINDOWS, and

Solving Problems 5724 Remove the operating system CD from the CD or DVD drive.25 Enter the system setup program as directed by a Dell technical suppor

58 Solving Problemswww.dell.com | support.dell.com8 When the Windows 2000 Professional Setup screen reappears, use the arrow keys to select the type o

FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINARY 11/20/01DELL

6 ContentsAdding Other Drives . . . . . . . . . . . . . . . . . . . . . . . . 815.25-Inch Devices . . . . . . . . . . . . . . . . . . . . . . . 81

60 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

Adding Parts 61FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINAR

62 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

Adding Parts 63FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINAR

64 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

Adding Parts 65FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINAR

66 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

Adding Parts 67FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINAR

68 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

Adding Parts 69FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINAR

Contents 7Three-Year Limited Warranty (Canada Only) . . . . . . . . . 137"Total Satisfaction" Return Policy (U.S. and Canada Only) . . .

70 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

Adding Parts 71FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINAR

72 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

Adding Parts 73FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINAR

74 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

Adding Parts 75FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINAR

76 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

Adding Parts 77FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINAR

78 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

Adding Parts 79FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINAR

8 Contents2H930bk1.book Page 8 Tuesday, November 20, 2001 5:02 PM

80 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

Adding Parts 81FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINAR

82 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

Adding Parts 83FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINAR

84 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

Adding Parts 85FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINAR

86 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

Adding Parts 87FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.fmDELL CONFIDENTIAL – PRELIMINAR

88 Adding Partswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: C:\Projects\Green_Lantern_solutions\2H930c31.f

www.dell.com | support.dell.comSECTION 4AppendixSpecificationsStandard SettingsClearing Forgotten PasswordsReplacing the BatteryDell Technical Support

9Safety InstructionsAs you use your computer, observe the following safe-handling guidelines.When Using Your Computer CAUTION: Do not operate your com

90 Appendixwww.dell.com | support.dell.comSpecificationsMicroprocessorMicroprocessor type Intel® Pentium® 4 microprocessorL1 cache 8 KB first-levelL2

Appendix 91MemoryArchitecture SDRAM PC133Memory connectors twoMemory capacities 64-, 128-, 256-, and 512-MB non-ECC or ECC SDRAMMinimum memory164 MBMa

92 Appendixwww.dell.com | support.dell.comPorts and Connectors (continued)Internally accessible:Primary IDE channel 40-pin connector on PCI local busS

Appendix 93PhysicalHeight x Width x Depth 42.5 x 18.1 x 44.7 cm (16.7 x 7.1 x 17.6 inches)Weight 12.7 kg (28 lb)EnvironmentalTemperature:Operating 10°

94 Appendixwww.dell.com | support.dell.comStandard SettingsThe system setup program contains the standard settings for your computer. NOTICE: Unless y

Appendix 95Viewing Settings1 Turn on (or restart) your computer.2 When the blue Dell™ logo appears, press <F2> immediately. If you wait too long

96 Appendixwww.dell.com | support.dell.comIf you forget your user or setup password, you cannot operate your computer or change settings in the system

Appendix 97Replacing the Battery CAUTION: Before you begin this procedure, follow the safety instructions listed in “When Working Inside Your Computer

98 Appendixwww.dell.com | support.dell.com6 Close the computer cover (see page 87), and plug your computer and devices into their electrical outlets.7

Appendix 99Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-b