www.dell.com | support.dell.comDell™ Dimension™ 8400 Seriesfloppy drive light*hard drive lightpower buttonService Tagheadphone connectorUSB 2.0 connec
10 Finding Informationwww.dell.com | support.dell.com• Service Tag and Express Service Code • Microsoft Windows License LabelService Tag and Microsoft
100 Removing and Installing Partswww.dell.com | support.dell.comRemoving a CD/DVD Drive1Follow the procedures in "Before You Begin" on page
Removing and Installing Parts 101Installing a CD/DVD Drive1If you are installing a new drive, unpack the drive and prepare it for installation.Check t
102 Removing and Installing Partswww.dell.com | support.dell.com4Gently slide the drive into place until the tabs securely click into position.5Connec
Removing and Installing Parts 1038Close the computer cover (see page 104). NOTICE: To connect a network cable, first plug the cable in to the network
104 Removing and Installing Partswww.dell.com | support.dell.com5Insert the new battery into the socket with the side labeled "+" facing up,
Removing and Installing Parts 105 NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer
106 Removing and Installing Partswww.dell.com | support.dell.com
Appendix 107AppendixSpecificationsProcessorProcessor type Intel® Pentium® 4 with HT TechnologyNOTE: Not all Pentium 4 processors support Hyper-Threadi
108 Appendixwww.dell.com | support.dell.comAudioType ADI 1980 AC97 CodecNOTE: This audio type is present only on computers with integrated sound capab
Appendix 109DrivesExternally accessible:two 3.5-inch drive baystwo 5.25-inch drive baysAvailable devicesSerial ATA drive, floppy drive, Zip drive, USB
Setting Up and Using Your Computer 11Setting Up and Using Your ComputerSetting Up a Printer NOTICE: Complete the operating system setup before you co
110 Appendixwww.dell.com | support.dell.comControls and LightsPower control push buttonPower light green light — Blinking green in sleep state; solid
Appendix 111System SetupOverviewUse system setup as follows: • To change the system configuration information after you add, change, or remove any har
112 Appendixwww.dell.com | support.dell.comEntering System Setup1Turn on (or restart) your computer.2When the blue DELL™ logo appears, press <F2>
Appendix 113System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not
114 Appendixwww.dell.com | support.dell.comLPT Port Mode Identifies and defines the parallel port settings. You can set the parallel port to Off, AT,
Appendix 115Auto Power On Sets the computer to automatically turn on. Choices are every day or every Monday through Friday.The default setting is Off.
116 Appendixwww.dell.com | support.dell.comBoot SequenceThis feature allows you to change the boot sequence for devices.Option Settings•Diskette Drive
Appendix 1174At the bottom of the menu, enter the number of the device that is to be used for the current boot only.For example, if you are booting to
118 Appendixwww.dell.com | support.dell.com2Locate the 3-pin password jumper (PASS) on the system board (see page 71), and attach the jumper plug to p
Appendix 119Clearing CMOS Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Pro
12 Setting Up and Using Your Computerwww.dell.com | support.dell.comConnecting a Parallel Printer1Complete the operating system setup, if you have not
120 Appendixwww.dell.com | support.dell.com2Wipe the ball with a clean, lint-free cloth.3Blow carefully into the ball cage to dislodge dust and lint.4
Appendix 121Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-p
122 Appendixwww.dell.com | support.dell.comThis device must accept any interference received, including interference that may cause undesired operatio
Appendix 123Contacting DellTo contact Dell™ electronically, you can access the following websites:• www.dell.com•support.dell.com (technical support)•
124 Appendixwww.dell.com | support.dell.comAustralia (Sydney)International Access Code: 0011Country Code: 61City Code: 2E-mail (Australia): au_tech_su
Appendix 125Bermuda General Support1-800-342-0671Bolivia General Supporttoll-free: 800-10-0238BrazilInternational Access Code: 00Country Code: 55City
126 Appendixwww.dell.com | support.dell.comChina (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical Support
Appendix 127Czech Republic (Prague)International Access Code: 00Country Code: 420Website: support.euro.dell.comE-mail: [email protected] Su
128 Appendixwww.dell.com | support.dell.comFrance (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Website: suppor
Appendix 129GreeceInternational Access Code: 00Country Code: 30Website: support.euro.dell.comE-mail: support.euro.dell.com/gr/en/emaildell/Technical S
Setting Up and Using Your Computer 134Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel.5
130 Appendixwww.dell.com | support.dell.comIreland (Cherrywood)International Access Code: 16Country Code: 353City Code: 1Website: support.euro.dell.co
Appendix 131Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTechnical Support (servers)toll-fre
132 Appendixwww.dell.com | support.dell.comLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas
Appendix 133MexicoInternational Access Code: 00Country Code: 52Customer Technical Support001-877-384-8979or 001-877-269-3383Sales50-81-8800or 01-800-8
134 Appendixwww.dell.com | support.dell.comNorway (Lysaker)International Access Code: 00Country Code: 47Website: support.euro.dell.comE-mail: http://s
Appendix 135Singapore (Singapore)International Access Code: 005Country Code: 65Website: support.ap.dell.comTechnical Support (Dimension, Inspiron, and
136 Appendixwww.dell.com | support.dell.comSpain (Madrid)International Access Code: 00Country Code: 34City Code: 91Website: support.euro.dell.comE-mai
Appendix 137Taiw anInternational Access Code: 002Country Code: 886Website: support.ap.dell.comE-mail: [email protected] Support (OptiPlex,
138 Appendixwww.dell.com | support.dell.comU.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Website: support.euro.dell.comC
Appendix 139U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014AutoTech (portab
14 Setting Up and Using Your Computerwww.dell.com | support.dell.comSetting Up Your Internet ConnectionTo set up an AOL or MSN connection:1Save and cl
140 Appendixwww.dell.com | support.dell.com
Index 141IndexAaudio. See soundBbatteryproblems, 33replacing, 103BIOS, 111boot sequenceabout, 116changing, 116-117option settings, 116bootingto a USB
142 Index142 IndexdocumentationEnd User License Agreement, 9ergonomics, 9Finding Information, 9online, 10Product Information Guide, 9regulatory, 9safe
Index 143Kkeyboardconnector, 65problems, 38LlabelsMicrosoft Windows, 10Service Tag, 10, 62lightsback of computer, 49CD/DVD drive activity, 61diagnosti
144 Index144 Indexproblems (continued)CD drive, 34CD-RW drive, 35computer crashes, 38-39computer stops responding, 38-39Dell Diagnostics, 52diagnostic
Index 145Ttechnical supportpolicy, 119transferring information to a new computer, 28troubleshootingDell Diagnostics, 52diagnostic lights, 49Hardware T
146 Index146 Index
Setting Up and Using Your Computer 15Playing CDs or DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray clo
16 Setting Up and Using Your Computerwww.dell.com | support.dell.comA DVD player includes the following basic buttons:For more information on playing
Setting Up and Using Your Computer 17Adjusting the PictureIf an error message notifies you that the current resolution and color depth are using too m
18 Setting Up and Using Your Computerwww.dell.com | support.dell.com4To copy the CD or DVD:•If you have one CD or DVD drive, ensure that the settings
Setting Up and Using Your Computer 19Connecting Two Monitors CAUTION: Before you begin any of the procedures in this section, follow the safety instr
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates
20 Setting Up and Using Your Computerwww.dell.com | support.dell.comConnecting One Monitor With a VGA connector and One Monitor With a DVI Connector1F
Setting Up and Using Your Computer 21your computer, then each pair of drives can be made into RAID level 0 or RAID level 1 volumes. The drives should
22 Setting Up and Using Your Computerwww.dell.com | support.dell.comIf a drive failure occurs, subsequent read and write operations are directed to th
Setting Up and Using Your Computer 235Use the left- and right-arrow keys to highlight Save/Exit, and press <Enter> to exit system setup and resu
24 Setting Up and Using Your Computerwww.dell.com | support.dell.com4Enter a RAID volume name or accept the default, and press <Enter>.5Use the
Setting Up and Using Your Computer 25Creating a RAID 0 Volume NOTE: When you perform this operation, all data on the RAID drives will be lost.1Set yo
26 Setting Up and Using Your Computerwww.dell.com | support.dell.comDeleting a RAID Volume NOTE: While this procedure deletes the RAID 1 volume, it a
Setting Up and Using Your Computer 27 NOTE: In the following step, you will lose all data contained on the member drive.11Click Finish to start migra
28 Setting Up and Using Your Computerwww.dell.com | support.dell.comTo Remove Spare Marking From a Spare Hard Drive:1Right-click the spare hard drive
Setting Up and Using Your Computer 29Network Setup WizardThe Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you thro
Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Setting Up and Using Your ComputerSetting Up a Pri
30 Setting Up and Using Your Computerwww.dell.com | support.dell.comHibernate ModeHibernate mode conserves power by copying system data to a reserved
Setting Up and Using Your Computer 31•Presentation — If you want your computer to run without interruption (using no power conservation).•Minimal Powe
32 Setting Up and Using Your Computerwww.dell.com | support.dell.com(SP1) or later operating system because Windows XP is optimized to take advantage
Solving Problems 33Solving ProblemsTroubleshooting TipsFollow these tips when you troubleshoot your computer:• If you added or removed a part before t
34 Solving Problemswww.dell.com | support.dell.comDrive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety i
Solving Problems 35Problems writing to a CD/DVD-RW driveHard drive problemsE-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the
36 Solving Problemswww.dell.com | support.dell.comError Messages CAUTION: Before you begin any of the procedures in this section, follow the safety i
Solving Problems 37IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located i
38 Solving Problemswww.dell.com | support.dell.comKeyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safet
Solving Problems 39The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown.A program stop
4 ContentsPower Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . .
40 Solving Problemswww.dell.com | support.dell.comOther software problemsMemory Problems CAUTION: Before you begin any of the procedures in this sect
Solving Problems 41Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Prod
42 Solving Problemswww.dell.com | support.dell.comNetwork Problems CAUTION: Before you begin any of the procedures in this section, follow the safety
Solving Problems 43Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Pr
44 Solving Problemswww.dell.com | support.dell.comScanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety
Solving Problems 45Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located
46 Solving Problemswww.dell.com | support.dell.comNo sound from headphonesVideo and Monitor Problems See the monitor documentation for troubleshootin
Solving Problems 47If the screen is difficult to readTEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with ano
48 Solving Problemswww.dell.com | support.dell.com
Advanced Troubleshooting 49Advanced TroubleshootingDiagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safe
Contents 5Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Sound and Speaker Problems . . . . . . . . . . . . . . . . . .
50 Advanced Troubleshootingwww.dell.com | support.dell.comMemory modules are detected, but a memory failure has occurred.• If you have two or more mem
Advanced Troubleshooting 51No memory modules are detected.• If you have two or more memory modules installed, remove the modules, reinstall one module
52 Advanced Troubleshootingwww.dell.com | support.dell.comDell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow th
Advanced Troubleshooting 534When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 53).Dell Diagnostics Main Menu1Afte
54 Advanced Troubleshootingwww.dell.com | support.dell.com4Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and r
Advanced Troubleshooting 555Click Device Manager.6Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on t
56 Advanced Troubleshootingwww.dell.com | support.dell.comRestoring Your Operating SystemYou can restore your operating system in the following ways:•
Advanced Troubleshooting 574Select a restore point and click Next. If a calendar date has only one restore point, then that restore point is automatic
58 Advanced Troubleshootingwww.dell.com | support.dell.com4On the next screen, click Confirm.The restore process takes approximately 6–10 minutes to c
Removing and Installing Parts 59Removing and Installing PartsBefore You BeginThis chapter provides procedures for removing and installing the componen
6 ContentsInside Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 70System Board Components. . . . . . . . . . . . . . . . . . .
60 Removing and Installing Partswww.dell.com | support.dell.comBefore Working Inside Your ComputerUse the following safety guidelines to help protect
Removing and Installing Parts 61Front View1 CD or DVD drive-activity lightThe drive light is on when the computer reads data from the CD or DVD drive.
62 Removing and Installing Partswww.dell.com | support.dell.com6 power button Press to turn on the computer. NOTICE: To avoid losing data, do not use
Removing and Installing Parts 63Back View1 power connector Insert the power cable.2 voltage selection switch (may not be available on all computers)Se
64 Removing and Installing Partswww.dell.com | support.dell.com6 surround connector Use the black surround connector to attach multichannel-capable sp
Removing and Installing Parts 65Front-Panel Door and Hinge ArmsTo prevent damage to your computer, the front-panel door is designed to "break awa
66 Removing and Installing Partswww.dell.com | support.dell.com4Remove the front-panel insert above the door bay area by pulling the bottom of the ins
Removing and Installing Parts 67 NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such
68 Removing and Installing Partswww.dell.com | support.dell.comReattaching the Front Door CAUTION: Before you begin any of the procedures in this sec
Removing and Installing Parts 69Opening the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instruc
Contents 75 AppendixSpecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107System Setup . . . . . . . . . . . . . . . . . . .
70 Removing and Installing Partswww.dell.com | support.dell.comInside Your Computer CAUTION: Before you begin any of the procedures in this section,
Removing and Installing Parts 71System Board Componentsfront-panel connector (FRONT PANEL)battery socket (BATTERY)SATA connectors (SATA-O, SATA-1, SAT
72 Removing and Installing Partswww.dell.com | support.dell.comMemoryYou can increase your computer memory by installing memory modules on the system
Removing and Installing Parts 73 NOTE: Memory purchased from Dell is covered under your computer warranty. NOTICE: If you remove your original memory
74 Removing and Installing Partswww.dell.com | support.dell.com4Align the notch on the bottom of the module with the crossbar in the connector. NOTIC
Removing and Installing Parts 756Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network device and then
76 Removing and Installing Partswww.dell.com | support.dell.comYour Dell™ computer provides the following slots for PCI and PCI Express cards:• Three
Removing and Installing Parts 773If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 5.
78 Removing and Installing Partswww.dell.com | support.dell.com7Before you lower the retention arm, ensure that:• The tops of all cards and filler bra
Removing and Installing Parts 79 NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cov
8 Contents
80 Removing and Installing Partswww.dell.com | support.dell.com12If you installed an add-in network adapter and want to disable the integrated network
Removing and Installing Parts 81PCI Express CardsYour computer supports one PCI Express x16 card and one PCI Express x1 card. NOTICE: PCI Express gra
82 Removing and Installing Partswww.dell.com | support.dell.comedge connectorcard connectorfiller bracketretention armleversecuring tabsecuring sloted
Removing and Installing Parts 833If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 5.
84 Removing and Installing Partswww.dell.com | support.dell.com9Before you lower the retention arm, ensure that:• The tops of all cards and filler bra
Removing and Installing Parts 8514If you installed a sound card:aEnter system setup (see page 111), select Audio Controller, and then change the setti
86 Removing and Installing Partswww.dell.com | support.dell.com10If you removed a sound card:aEnter system setup (see page 111), select Audio Controll
Removing and Installing Parts 873Slide the card fan bracket onto the hooks on the inside of the computer cover.card fan brackethooks on inside of comp
88 Removing and Installing Partswww.dell.com | support.dell.com4Press the top edge of the card fan bracket toward the computer cover until it clicks.5
Removing and Installing Parts 89DrivesYour computer supports a combination of these devices:• Up to two hard drives• One optional floppy drive• One op
Finding Information 9Finding InformationWhat Are You Looking For? Find it Here• Warranty information• Safety instructions• Regulatory information• Erg
90 Removing and Installing Partswww.dell.com | support.dell.comMost interface connectors are keyed for correct insertion; that is, a notch or a missin
Removing and Installing Parts 91Removing a Hard Drive1Disconnect the power and data cable from the drive and from the system board.2Press in on the ta
92 Removing and Installing Partswww.dell.com | support.dell.comInstalling a Hard Drive1Unpack the replacement hard drive, and prepare it for installat
Removing and Installing Parts 936Check all connectors to be certain that they are properly cabled and firmly seated.7Close the computer cover (see pag
94 Removing and Installing Partswww.dell.com | support.dell.comcGently slide the first hard drive into the lower bay until you hear a click.dReconnect
Removing and Installing Parts 954From the outside of the computer, pull the insert away from the computer’s front panel. 5Remove the insert from the i
96 Removing and Installing Partswww.dell.com | support.dell.com6Reattach the empty insert frame over the front of the drive bay (the insert frame fits
Removing and Installing Parts 97Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located
98 Removing and Installing Partswww.dell.com | support.dell.comInstalling a Floppy Drive1If you are replacing a drive and the new drive does not have
Removing and Installing Parts 995If you are installing a new floppy drive rather than replacing a drive, remove the front-panel inserts (see page 94).
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