Dell OptiPlex 390 Mini-Tower Owner'sManualRegulatory Model D12MRegulatory Type D12M001
Cover 2Removing the Cover1. Follow the procedures in Before Working Inside Your Computer.2. Pull up the cover release-latch at the side of the compute
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Front Bezel 3Removing the Front Bezel1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Pry the front bezel retent
Installing The Front Bezel1. Insert the hooks along the bottom edge of the front bezel into the slots onthe chassis front.2. Rotate the bezel toward t
Expansion Card Tab 4Removing the Expansion Card1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Push the release
6. Lift the PCI expansion card (if any) up and out of its connector and removeit from the computer.7. Lift the PCI x4 expansion card (if any) up and o
Installing The Expansion Card1. Insert the PCIe x4 card into the connector on the system board and pressdown to secure it in place.2. Insert the PCIe
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Optical Drive 5Removing the Optical Drive1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Remove the front bezel
Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of yourcomputer.CAUTION: A CAUTION indicates
6. Repeat steps 4 and 5 to remove the second optical drive (if available).Installing The Optical Drive1. Slide up the optical drive latch and push the
Hard Drive 6Removing the Hard Drive1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Remove the data cable and po
6. Repeat the above steps for the second hard drive, if available.Installing The Hard Drive1. Flex the hard drive bracket and then insert the hard dri
Memory 7Removing the Memory1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Release the memory-retention clips o
Installing the Memory1. Insert the memory modules into the connectors on the system board. Installthe memory in the order of A1 > B1 > A2 > B
Chassis Intrusion Switch 8Removing The Chassis Intrusion Switch1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3.
Installing the Intrusion Switch1. Insert the intrusion switch into the chassis rear and slide it toward thechassis top to secure it.2. Connect the int
Speaker 9Removing The Speaker1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Disconnect the speaker cable from
Installing the Speaker1. Press the speaker-securing tab and slide the speaker downward to secureit.2. Thread the speaker cable into the chassis clip.3
Heat Sink And Processor 10Removing the Heat Sink and Processor1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. D
ContentsNotes, Cautions, and Warnings...21 Working on Your Computer...
6. Press the release lever down and then move it outwards to release it fromthe retention hook that secures it.7. Lift the processor cover.8. Lift the
Installing the Heat Sink and Processor1. Insert the processor into the processor socket. Ensure the processor isproperly seated.2. Lower the processor
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Coin-Cell Battery 11Removing The Coin-Cell Battery1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Press the rel
Installing The Coin-Cell Battery1. Place the coin-cell battery into its slot on the system board.2. Press the coin-cell battery downwards until it is
Power Switch Cable 12Removing the Power-Switch Cable1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Remove the
8. Pry the power-switch cable free.9. Slide the power-switch cable out through the front of the computer.36
Installing the Power-Switch Cable1. Slide the power-switch cable in through the front of the computer.2. Secure the power-switch cable to the chassis.
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Front Thermal Sensor 13Removing the Front Thermal Sensor1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Disconn
Installing the Memory...248 Chassis Intrusion Switch
Installing the Front Thermal Sensor1. Secure the thermal sensor to the chassis front.2. Thread the thermal sensor cable into the chassis clips.3. Conn
System Fan 14Removing The Chassis Fan1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Disconnect the chassis fan
Installing the Chassis Fan1. Place the chassis fan in the chassis.2. Pass the four grommets through the chassis and slide outward along thegrooves to
Input/Output Panel 15Removing the Input/Output Panel1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Remove the
7. Slide the Input/Output panel towards the left of the computer to release it.8. Remove the Input/Output panel by routing the cable through the front
Installing the Input/Output Panel1. Insert the Input/Output panel into the slot on the chassis front.2. Slide the Input/Output panel towards the right
Power Supply 16Removing The Power Supply1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Disconnect the power ca
6. Disconnect the 4-pin power cable from the system board.7. Remove the screws that secure the power supply to the back of thecomputer.8. Push in on t
9. Lift the power supply out of the computer.Installing the Power Supply1. Place the power supply in the chassis and slide towards the back of thecomp
16 Power Supply...47Removing The Power Supply...
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System Board 17Removing The System Board1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Remove the front bezel.
7. Remove the screws that secure the system board to the computer.52
8. Slide the system board towards the front of the computer.53
9. Carefully tilt the system board to 45 degrees, and then lift the system boardout of the computer.54
Installing the System Board1. Align the system board to the port connectors on the rear of the chassisand place the system board in the chassis.2. Tig
System Setup 18System SetupThis computer offers you the following options:• Access System Setup by pressing <F2>• Bring up a one-time boot menu
When you enter the <F12> or <Ctrl><Alt><F8> keystroke correctly, the computerbeeps. The key sequence invokes the Boot Device M
Beep Codes and Text Error MessagesThe OptiPlex BIOS is capable of displaying error messages in plain English,along with beep codes. If the BIOS determ
GeneralMemory Technology, DIMM 1 Size, DIMM 2 Size, DIMM 3Size, and DIMM 4 Size.• Processor Information: Displays Processor Type, CoreCount, Processor
System Configuration• COM4NOTE: The operating system may allocate resources eventhough the setting is disabled.SATA Operation Allows you to configure
SecurityInternal HDD-0PasswordDisplays the current status of the password on the system'sinternal hard disk drive (HDD).This option is not set by
Security• On-Silent — Enabled by default if chassis intrusion isdetected.CPU XD Support Allows you to enable or disable the Execute Disable mode of th
Power Management• Power Off• Power On• Last StateThis option is Power Off by default.Auto On Time Sets time to automatically turn on the computer. Tim
POST BehaviorKeyboard Errors Allows you to enable or disable the keyboard error reportingwhen the computer starts. This option is enabled by default.P
Image ServerLookup Method Specifies how the ImageServer looks up the server address.• Static IP• DNS (enabled by default)NOTE: This field is only rele
Image ServerNOTE: This field is only relevant when the "Integrated NIC"control in the "System Configuration" group is set to "
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Troubleshooting 19Diagnostic LEDsNOTE: The diagnostic LEDs only serve as an indicator of the progress through thePower-on Self-Test (POST) process. Th
Working on Your Computer 1Before Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potentialdamage an
• Ensure that the main power cable and front panelcable are securely connected to the system board.LEDPower ButtonProblem Description A possible syste
LEDPower ButtonProblemDescriptionMemory modules are detected, but a memory powerfailure has occurred.TroubleshootingSteps• If two or more memory modul
add the peripheral cards back one by one until you findthe bad one.LEDPower ButtonProblem Description Power connector not installed properly.Troublesh
• If the problem persists, the system board is faulty.LEDPower ButtonProblem Description A possible coin cell battery failure has occurred.Troubleshoo
• If available, install working memory of the same typeinto your computer.LEDPower ButtonProblem Description A possible hard drive failure has occurre
• If available, install working memory of the same typeinto your computer.LEDPower ButtonProblem Description Memory modules are detected, but a memory
Power ButtonProblem Description A possible system board resource and/or hardwarefailure has occurred.TroubleshootingSteps• Clear CMOS.• Disconnect all
each set of beeps is 3 sec, and the beep sound lasts 300 ms. After each beepand each set of beeps, the BIOS should detect if the user presses the powe
Code 3-2-2Cause Interrupt vector loading failureCode 3-2-4Cause Keyboard Controller Test failureCode 3-3-1Cause NVRAM power lossCode 3-3-2Cause NVRAM
Code 4–3–1Cause Memory failure above address 0FFFFhCode 4–3–3Cause Timer-chip counter 2 failureCode 4–3–4Cause Time-of-day clock stoppedCode 4–4–1Caus
To avoid damaging your computer, perform the following steps before you beginworking inside the computer.1. Ensure that your work surface is flat and
Error Message DescriptionBad command or file name Ensure that you have spelled thecommand correctly, put spaces in theproper place, and used the corre
Error Message DescriptionKeyboard failure A cable or connector may be loose, or thekeyboard or keyboard/mouse controllermay be faulty.Memory address l
Error Message Descriptiona particular sector on the disk, or therequested sector is defective.Requested sector not found The operating system cannot r
Specifications 20SpecificationNOTE: Offerings may vary by region. For more information regarding theconfiguration of your computer, click Start (or
VideoVideo type:Integrated Intel HD graphics 2000Discrete• AMD Radeon HD 6350• AMD Radeon HD 6450Video memory:Integrated up to 1.7 GB shared video mem
CardsSmall Form Factor up to one low-profile cardsPCI-Express x16Mini-Tower up to one full-height cardsDesktop up to one low-profile cardsSmall Form F
External ConnectorsBack Panel: 6Video 15-pin VGA connector, 19-pinHDMI connectorNOTE: Available videoconnectors may vary basedon the graphics card sel
System Board ConnectorsSmall Form Factor one 5-pin connectorPassword clear jumper one 3-pin connectorRTC reset jumper one 3-pin connectorInternal spea
Controls and Lightsof the computer) and the electricaloutlet.NOTE: You can test the healthof the power system bypressing the test button. Whenthe syst
EnvironmentalOperating 10 °C to 35 °C (50 °F to 95 °F)Storage –40 °C to 65 °C (–40 °F to 149 °F)Relative humidity (maximum):Operating 20% to 80% (non-
Click Start , then click the arrow in the lower-right corner of the Startmenu as shown below, and then click Shut Down.• In Windows XP:Click Start → T
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Contacting Dell 21Contacting DellNOTE: If you do not have an active Internet connection, you can find contactinformation on your purchase invoice, pac
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