
8 Contents
Clearing Forgotten Passwords . . . . . . . . . . . . . . . . . . . 127
Dell Technical Support Policy (U.S. Only)
. . . . . . . . . . . . 128
Definition of "Dell-Installed" Software and Peripherals
. . . . . 129
Definition of "Third-Party" Software and Peripherals
. . . . . . 129
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . . . . . . 129
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 132
Limited Warranties and Return Policy
. . . . . . . . . . . . . . 132
Limited Warranty for Dell-Branded Hardware Products
(U.S. Only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . 133
"Total Satisfaction" Return Policy (U.S. Only). . . . . . . . . . 136
Limited Warranty Terms for Dell-Branded Hardware Products
(Canada Only)
. . . . . . . . . . . . . . . . . . . . . . . . . 136
"Total Satisfaction" Return Policy (Canada Only) . . . . . . . . 139
Dell Software and Peripherals (Canada Only)
. . . . . . . . . . 140
1-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only) . . . . . . . . . . . . 141
Intel
®
Warranty Statement for Pentium
®
and Celeron
®
Processors Only (U.S. and Canada Only) . . . . . . . . . . . . 143
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
G0550bk1.book Page 8 Thursday, July 10, 2003 1:55 PM
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