Dell Precision PY760 Guía de usuario Pagina 238
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238 Getting Help
Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back or bottom of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the
system’s start-up files. If the computer is connected to a printer, print each file.
Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
book.book Page 238 Wednesday, August 13, 2008 12:12 PM
- User’s Guide 1
- Notes, Notices, and Cautions 2
- Abbreviations and Acronyms 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- 12 Contents 12
- Glossary 251 13
- 14 Contents 14
- Finding Information 15
- 16 Finding Information 16
- 18 Finding Information 18
- 20 Finding Information 20
- 22 Finding Information 22
- About Your Computer 23
- Front View 24
- DEVICE STATUS LIGHTS 25
- Left Side View 29
- Right Side View 30
- Back View 31
- 32 About Your Computer 32
- Bottom View 35
- 36 About Your Computer 36
- Setting Up Your Computer 37
- Setting Up Your Computer 39 39
- Setting Up Your Computer 41 41
- 42 Setting Up Your Computer 42
- Using a Battery 43
- Checking the Battery Charge 44
- Check the Battery Charge 45
- Check the Battery Health 45
- Conserving Battery Power 46
- Power Management Modes 47
- Charging the Battery 49
- Removing the Battery 50
- Storing a Battery 51
- 52 Using a Battery 52
- Using the Keyboard 53
- Key Combinations 54
- Power Management 55
- Speaker Functions 55
- Microsoft 55
- Windows 55
- Logo Key Functions 55
- Touch Pad 56
- Customizing the Touch Pad 58
- Using the Display 59
- Windows Vista 60
- Using the Display 61 61
- 62 Using the Display 62
- Using Multimedia 63
- How to Copy a CD, DVD, or BD 65
- Helpful Tips 67
- Adjusting the Volume 68
- Adjusting the Picture 69
- S-Video and Standard Audio 72
- Using Multimedia 73 73
- Using Multimedia 77 77
- Using Multimedia 81 81
- 86 Using Multimedia 86
- Setting Up and Using Networks 87
- XP Operating System 88
- Operating System 89
- Connecting to a WLAN 92
- Network (WWAN) 94
- Firewall 96
- Using Cards 99
- ExpressCard Blanks 100
- Installing an ExpressCard 100
- Smart Cards 102
- Installing a Smart Card 103
- 104 Using Cards 104
- Securing Your Computer 105
- Passwords 106
- Using a Primary Password 107
- Using a Hard Drive Password 108
- Trusted Platform Module (TPM) 109
- Security Management Software 110
- Computer Tracking Software 111
- Alert Standard Format (ASF) 112
- Cleaning Your Computer 113
- Troubleshooting 115
- Dell Diagnostics Main Menu 117
- (continued) 118
- Solving Problems 119
- Battery Problems 120
- Drive Problems 120
- Optical drive problems 121
- Hard drive problems 121
- Error Messages 123
- IEEE 1394 Device Problems 124
- Lockups and Software Problems 125
- 126 Troubleshooting 126
- Memory Problems 127
- Network Problems 127
- Power Problems 128
- Printer Problems 129
- Scanner Problems 129
- Sound and Speaker Problems 130
- Touch Pad or Mouse Problems 131
- Video and Monitor Problems 132
- Power Lights 134
- Troubleshooting 135 135
- 136 Troubleshooting 136
- System Setup Program 137
- System Setup Screens 138
- Commonly Used Options 138
- Performing a One-Time Boot 139
- Reinstalling Software 141
- Microsoft Windows Vista 142
- Reinstalling Software 143 143
- Problems 145
- Using Microsoft 146
- System Restore 146
- Enabling System Restore 147
- Windows XP: Dell PC Restore 150
- Before You Begin 152
- Adding and Replacing Parts 155
- Optical Drive 158
- Hard Drive 159
- Replacing the Hard Drive 161
- Removing the Memory Module(s) 161
- Removing the Modem 165
- Replacing the Modem 166
- Mini Card 167
- Internal Card With Bluetooth 171
- Wireless 171
- Technology 171
- Hinge Cover 173
- Keyboard 174
- Removing the Display Assembly 176
- Display Bezel 181
- Removing the Display Bezel 182
- 1 display back cover 2 tabs 184
- Display Panel 185
- Removing the Display Panel 186
- Replacing the Display Panel 187
- Display Latch 188
- Coin-Cell Battery 189
- Flash Cache Module 191
- Palm Rest 192
- Removing the Palm Rest 193
- Replacing the Palm Rest 195
- Speakers 196
- USB Port Board 197
- Replacing the USB Port Board 199
- Processor Module 202
- System Fan(s) 206
- ExpressCard Cage 209
- Smart Card Reader 211
- System Board 212
- Replacing the System Board 218
- Battery Latch Assembly 219
- 1 battery latch assembly 222
- 1 hook 2 spring 222
- Flashing the BIOS 223
- Video Connector 224
- S-Video TV-Out Connector 224
- IEEE 1394 Connector 225
- Dell™ QuickSet 227
- 228 Dell™ QuickSet 228
- Traveling With Your Computer 229
- Travel Tips 230
- Getting Help 233
- DellConnect 234
- Online Services 234
- Problems With Your Order 235
- Product Information 236
- Before You Call 236
- Getting Help 237 237
- 238 Getting Help 238
- Contacting Dell 239
- 240 Getting Help 240
- Specifications 241
- 242 Specifications 242
- 244 Specifications 244
- 246 Specifications 246
- Warning message and may also 246
- 248 Specifications 248
- Appendix 249
- Glossary 251
- 252 Glossary 252
- 254 Glossary 254
- 256 Glossary 256
- 258 Glossary 258
- 260 Glossary 260
- 262 Glossary 262
- 264 Glossary 264
- 266 Glossary 266
- Glossary 267 267
- 268 Glossary 268
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