Dell XPS 10 Tablet Manual de usuario descargar pdf (Pagina 44)

44 | Troubleshooting

System problem

Problems Possible causes Possible solutions

Tablet does not turn on The battery is

completely discharged.

Charge the tablet for 1

at least 4 hours.

Press and hold the 2

Power and

Sleep/Wake button for

4 seconds.

Tablet does not turn off Press and hold the Power

and Sleep/Wake button

for 11 seconds to perform

a hard shut down.

Tablet locks up Press and hold the Power

and Sleep/Wake button

for 11 seconds to perform

a hard shut down.

Tablet is not responding

or behaving unexpectedly

Reboot the tablet. 1

See Turning Off Your

Tablet and Turning On

Your Tablet.

Refresh the tablet. See 2

Reset your tablet.

Contact Dell’s 3

support service. Go to

support.dell.com or

dell.com/ContactDell.

Tablet cannot boot

into Windows

Boot from Windows

recovery. See Recover

your tablet.

Software or feature is not

working as expected

Restart your tablet.

Software updates may

have been downloaded

in the background. Swipe

from the right edge of the

display to access Charms

and touch Settings →

Power → Restart to

restart the tablet.

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Dell XPS 10 Tablet Manual de usuario Pagina 44

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