Dell B3460dn Mono Laser Printer Manual de usuario

Dell B3460dn Laser PrinterUser's GuideMarch 2014 www.dell.com | dell.com/support/printersTrademarksInformation in this document is subject to cha

5123411 Right side 305 mm (12 in.)2 Front 508 mm (20 in.)3 Left side 203 mm (8 in.)4 Rear 203 mm (8 in.)5 Top 305 mm (12 in.)Printer configurationsCAU

3 Click Applications > Remote Operator Panel > Launch VNC Applet.Note: VNC Applet requires a Java plug‑in to launch.4 Click Click here to contin

Notification DescriptionOff The normal printer behavior for all supplies occurs.E‑mail Only The printer generates an e-mail when the supply condition

3 To change the language, select a language from the drop-down menu, and then click Click here to submit language.4 Click Printer Settings.5 Type the

Clearing jamsCarefully select paper and specialty media and load them properly to avoid most jams. If jams occur, then follow thesteps outlined in thi

• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightlyagainst the paper or envelopes.• Pus

Area Printer control panel message What to do1 Standard bin [x]‑page jam, clear standardbin. [20y.xx]Remove the jammed paper.2 Rear door [x]‑page jam,

2 Pull out the toner cartridge using the handle.3 Lift the blue handle, and then pull out the imaging unit from the printer.Warning—Potential Damage:

5 Lift the blue flap in front of the printer.6 Firmly grasp the jammed paper on each side, and then gently pull it out.Note: Make sure all paper fragm

7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails insidethe printer, and then insert th

[x]‑page jam, open rear door. [20y.xx]1 Open the front door.2 Gently pull down the rear door.CAUTION—HOT SURFACE: The inside of the printer might be h

3 Standard bin4 Front door release button5 Controller board access door6 100‑sheet multipurpose feeder7 Standard 550‑sheet tray8 Optional 550‑sheet tr

4 Close the rear door.5 From the printer control panel, select Next > > Clear the jam, press OK > to clear the message and continueprinti

[x]‑page jam, remove tray 1 to clear duplex. [23y.xx]CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a

4 Insert the tray.5 From the printer control panel, select Next > > Clear the jam, press OK > to clear the message and continueprinting.[

3 Insert the tray.4 From the printer control panel, select Next > > Clear the jam, press OK > to clear the message and continueprinting.[

3 Reload paper into the multipurpose feeder.Note: Make sure the paper guide lightly rests against the edge of the paper.4 From the printer control pan

TroubleshootingUnderstanding the printer messagesCartridge low [88.xy]You may need to order a toner cartridge. Press to clear the message and contin

Change [paper source] to [paper size] load [orientation]Try one or more of the following:• Load the correct size and type of paper in the tray, and th

Imaging unit low [84.xy]You may need to order an imaging unit. If necessary, press to clear the message and continue printing.Imaging unit nearly low

Insufficient memory to collate job [37]Try one or more of the following:• From the printer control panel, press to print the portion of the job alre

Load [paper source] with [custom type name] [orientation]Try one or more of the following:• Load the tray or feeder with the correct size and type of

Use the To8 USB port Connect a flash drive to the printer.Notes:• Only the front USB port supports flash drives.• This feature is available only in se

Load Manual Feeder with [custom string] [orientation]Try one or more of the following:• Load the feeder with the correct size and type of paper.• From

Maintenance kit very low, [x] estimated pages remain [80.xy]You may need to replace the maintenance kit very soon. For more information, contact techn

Not enough free space in flash memory for resources [52]Try one or more of the following:• From the printer control panel, press to clear the messag

Remove paper from standard output binRemove the paper stack from the standard bin.Replace cartridge, 0 estimated pages remain [88.xy]Replace the toner

Standard network software error [54]Try one or more of the following:• From the printer control panel, press to confirm.• Unplug the router, wait fo

Unformatted flash detected [53]Try one or more of the following:• From the printer control panel, press to stop the defragmentation and continue pri

Action Yes NoStep 4Check other electrical equipment plugged into the electrical outlet.Does other electrical equipment work?Unplug the otherelectrical

Action Yes NoStep 11Check the installed printer driver.Is the correct printer driver installed?Go to step 12. Install the correctprinter driver.Step 1

Action Yes NoStep 3Print a menu settings page, and then check to see if the internal option islisted in the Installed Features list.Is the internal op

Action Yes NoStep 4Check if the tray is available in the printer driver.Note: If necessary, manually add the tray in the printer driver to make itavai

Additional printer setupInstalling internal optionsCAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or

Action Yes NoStep 3a Review the tips on avoiding jams. For more information, see “Avoidingjams” on page 103.b Follow the recommendations, and then res

Solving print problemsPrinting problemsMultiple‑language PDF files do not printAction Yes NoStep 1a Check if the print options for the PDF output are

Action Yes NoStep 4Check if the flash drive is supported.For more information regarding tested and approved USB flashmemory devices, see “Supported fl

Action Yes NoStep 5a Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on.b Resend the print job.Do the jobs print?T

Action Yes NoStep 5Install additional printer memory, and then resend the print job.Did the job print?The problem is solved. Contact technicalsupport.

Incorrect characters printAction Yes NoStep 1Make sure the printer is not in Hex Trace mode.Note: If Ready Hex appears on the printer display, then tu

Action Yes NoStep 3Reduce the complexity of the print job by eliminating the number and sizeof fonts, the number and complexity of images, and the num

Action Yes NoStep 1a Print a font sample list to check if the fonts you are using are supportedby the printer.1 From the printer control panel, naviga

Action Yes NoStep 3a Depending on your operating system, specify the paper size fromPrinting Preferences or from the Print dialog.b Resend the print j

Action Yes NoStep 4Replace the imaging unit, and then resend the print job.Do shadow images still appear on prints?Contact technicalsupport.The proble

2 Use the following illustration to locate the appropriate connector.Warning—Potential Damage: Controller board electronic components are easily damag

Incorrect margins on printsABCDABCDABCDAction Yes NoStep 1a Move the width and length guides in the tray to the correct positionsfor the paper size lo

Paper curlAction Yes NoStep 1Move the width and length guides in the tray to the correct positions forthe size of the paper loaded.Are the width and l

Action Yes NoStep 1a Move the width and length guides in the tray to the correct positionsfor the size of the paper loaded in the tray.b Resend the pr

Repeating defects appear on printsAction Yes NoStep 1Measure the distance between the defects.Check for a distance between the defects that equals:• 9

Action Yes NoStep 2a From the printer control panel, set the paper type, texture and weightin the Paper menu to match the paper loaded in the tray.b R

Print is too lightAction Yes NoStep 1a From the Quality menu on the printer control panel, increase the tonerdarkness.Note: 8 is the factory default s

Action Yes NoStep 6a Redistribute the toner in the imaging unit.1 Remove the toner cartridge, and then the imaging unit.2 Firmly shake the imaging uni

Action Yes NoStep 2a Redistribute the toner in the imaging unit.1 Remove the toner cartridge, and then the imaging unit.2 Firmly shake the imaging uni

Printer is printing solid black pagesAction Yes NoStep 1a Reinstall the imaging unit.1 Remove the toner cartridge, and then the imaging unit.Warning—P

Streaked horizontal lines appear on printsABCDEABCDEABCDEAction Yes NoStep 1a Depending on your operating system, specify the tray or feeder fromPrint

3 Align the notch (1) on the memory card with the ridge (2) on the connector.124 Push the memory card straight into the connector, and then push the c

Streaked vertical lines appear on printsABCDEABCDEABCDELeading edgeTrailing edgeAction Yes NoStep 1a Depending on your operating system, specify the p

Action Yes NoStep 5Replace the imaging unit, and then resend the print job.Do streaked vertical lines appear on prints?Contact technicalsupport or you

Vertical voids appear on printsLeading edgeTrailing edgeAction Yes NoStep 1a Make sure your software program is using a correct fill pattern.b Resend

Toner specks appear on printsAction Yes NoReplace the imaging unit, and then resend the print job.Do toner specks appear on prints?Contact technicalsu

Action Yes NoStep 1From the Paper menu on the printer control panel, check the paper type,texture, and weight.Do the paper type, texture, and weight m

Action Yes NoStep 2Make sure the printer IP address is correct.a View the printer IP address:• From the TCP/IP section in the Network/Ports menu• By p

Contacting technical supportWhen you call technical support, describe the problem you are experiencing, the message on the printer display, andthe tro

AppendixDell Technical Support PolicyTechnician‑assisted technical support requires the cooperation and participation of the customer in the troublesh

Warranty and Return PolicyDell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to newin accordan

IndexNumerics250‑sheet tray installing 17550‑sheet tray installing 17Symbols[x]‑page jam, clear manual feeder.[25y.xx] 113[x]‑page jam, clear stand

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.Touch a metal surface on the printer before

directory list printing 50display troubleshooting printer display is blank 127display, control panel 11display, printer control panel adjusting bri

loading multipurpose feeder 31trays 27loading the optional tray 27loading the standard tray 27lock, security 90MMaintenance kit low [80.xy] 120M

print driver hardware options, adding 21print irregularities 141print job canceling from the printer controlpanel 50canceling, from computer 50pri

Network [x] software error[54] 121Non‑Dell [supply type], see User’sGuide [33.xy] 121Not enough free space in flashmemory for resources [52] 122PPD

standard tray loading 27Standard USB menu 66Standard USB port disabled[56] 124statement of volatility 90Status Monitor Center accessing 99status

volatile memory 90erasing 91volatility statement of 90WWireless menu 65wireless network configuration information 21wireless network setup using

4 Push the card firmly into place as shown in the illustration.Warning—Potential Damage: Improper installation of the card may cause damage to the car

1 Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.2122 Unpack the tray, and then remove all pac

18 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.21Note: When the printer softwar

ContentsSafety information...6Learning about the printer...

• The appropriate Ethernet cable with the Ethernet portWarning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in th

Adding available options in the print driverFor Windows users1 Open the printers folder, and then select your printer.2 Open the printer properties, a

• Make sure your access point (wireless router) is turned on and is working properly.Make sure you have the following information before setting up th

• Active NIC is set to Auto. To set this to Auto, navigate to: > Settings > > Network/Ports > > Active NIC > > Auto > No

Notes:• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.• If you are using a proxy server, then temporari

Printing a network setup pageIf the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso

Loading paper and specialty mediaThe selection and handling of paper and specialty media can affect how reliably documents print. For more information

To open the paper stop, pull it so that it flips forward.Note: Close the paper stop when moving the printer to another location.Loading traysCAUTION—P

2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.3 Squeeze and then slide the length gui

4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten theedges on a level surface.5 Load the

Printing a document ...

• Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sidedprinting, load letterhead faceup with the bottom

Loading the multipurpose feederUse the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock,tra

2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading.3 Prepare the paper or specialty media for loading.•

• Make sure the paper or specialty media is below the maximum paper fill indicator located on the paperguides. Overfilling may cause paper jams.• Load

• Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, loadletterhead facedown with the bottom edge e

3 Change the paper size and type settings for the trays you are linking.• To link trays, make sure the paper size and type for the tray match that of

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Paper Menu > Custom Names.3 Typ

Paper and specialty media guidePaper guidelinesSelecting the correct paper or specialty media reduces printing problems. For the best print quality, t

Fiber contentMost high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content provides thepaper with a high degree o

Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting orreleasing hazardous emissions.Using

Maintaining the printer...92Cleaning the printer...

• Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to 240°C(464°F) without releasing hazardous emissi

• Do not use labels with exposed adhesive.• Do not print within 1 mm (0.04 inch) of the edge of the label, of the perforations, or between die‑cuts of

Paper size Standard tray Optional 550‑sheettrayMultipurpose feeder Duplex modeA4210 x 297 mm (8.3 x 11.7 in.)A5148 x 210 mm (5.8 x 8.3 in.)XA6105 x 14

Paper size Standard tray Optional 550‑sheettrayMultipurpose feeder Duplex modeB5 Envelope176 x 250 mm (6.9 x 9.8 in.)XXXOther Envelope229 x 356 mm (9

Paper type 550‑sheet tray Multipurpose feeder Duplex modeRough/CottonXCustom Type [x]31 One‑sided paper labels designed for laser printers are support

PrintingPrinting a documentPrinting a document1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loade

Using the printer control panel1From the printer control panel, navigate to: > Settings > > Print Settings > > Quality Menu >

2 From the printer control panel, select the document you want to print.3 Press the left or right arrow button to specify the number of copies for pri

Printing from a mobile devicePrinting from a mobile device using AirPrintAirPrintTM is a mobile printing application that allows you to print directly

Printing confidential and other held jobsPrinting confidential and other held jobsNote: Confidential and Verify print jobs are automatically deleted f

Appendix...157Index...

Printing information pagesFor more information on printing information pages, see “Printing a menu settings page” on page 24 and “Printing anetwork se

Understanding the printer menusMenus listPaper Menu Reports Network/PortsDefault SourcePaper Size/TypeConfigure MPSubstitute SizePaper TexturePaper We

Paper menuDefault Source menuUse ToDefault SourceTray [x]MP FeederManual PaperManual EnvelopeSet a default paper source for all print jobs.Notes:• Tra

Use ToMP Feeder SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversal7 3/4 Envelope9 Envelope10 EnvelopeDL EnvelopeC5 EnvelopeB5

Use ToManual Paper SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversalSpecify the paper size being manually loaded.Note: Letter

Configure MP menuUse ToConfigure MPCassetteManualFirstDetermine when the printer selects paper from the multipurpose feeder.Notes:• Cassette is the fa

Use ToLabels TextureSmoothNormalRoughSpecify the relative texture of the labels loaded.Note: Normal is the factory default setting.Bond TextureSmoothN

Paper Weight menuUse ToPlain WeightLightNormalHeavySpecify the relative weight of the plain paper loaded.Note: Normal is the factory default setting.C

Use ToColored WeightLightNormalHeavySpecify the relative weight of the colored paper loaded.Note: Normal is the factory default setting.Light WeightLi

Use ToLight LoadingDuplexOffDetermine and set two‑sided printing for all print jobs that specifyLight as the paper type.Heavy LoadingDuplexOffDetermin

Safety informationConnect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.Do not place or use t

Universal Setup menuUse ToUnits of MeasureInchesMillimetersIdentify the units of measure.Notes:• Inches is the US factory default setting.• Millimeter

Use ToNetwork Setup Page Print a report containing information about the network printer settings, such asthe TCP/IP address information.Note: This me

Use ToPS SmartSwitchOnOffSet the printer to automatically switch to PS emulation when a print job requires it,regardless of the default printer langua

Network Card menuTo access the menu, navigate to either of the following:• Network/Ports > Standard Network > Standard Network Setup > Networ

Use ToEnable AutoIPYesNoSpecify the Zero Configuration Networking setting.Note: Yes is the factory default setting.Enable FTP/TFTPYesNoEnable the buil

Use ToSet Hostname*Set the host name.Note: The host name is limited to 15 characters, and accepts US‑ASCII,alphanumeric characters and hyphen only.Vie

Use ToView Security Mode View the encryption method for the wireless network.AppleTalk menuNote: This menu is available only in printer models connect

Use ToNPA ModeOnOffAutoSet the printer to perform the special processing required for bidirectionalcommunication following the conventions defined by

SMTP Setup menuUse ToPrimary SMTP Gateway Specify SMTP server gateway and port information.Note: 25 is the default SMTP gateway port.Primary SMTP Gate

Security menuMiscellaneous Security Settings menuUse ToLogin RestrictionsPanel Login TimeoutRemote Login TimeoutLimit the number and time frames of fa

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep allother trays closed until needed.CAUTION—SHOC

Set Date and Time menuUse ToCurrent Date and Time Show the current date and time settings for the printer.Manually Set Date and Time[input date/time]E

Settings menuGeneral Settings menuUse ToDisplay LanguageEnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGr

Use ToQuiet ModeOffOnReduce the amount of noise produced by the printer.Notes:• Off is the factory default setting. This supports theperformance speci

Use ToTimeoutsPrint with Display OffAllow printing with display offDisplay on when printingPrint a job with the display turned off.Note: Display on wh

Use ToError RecoveryAuto RebootReboot when idleReboot alwaysReboot neverMax Auto Reboots1–20Set the printer to restart when an error is encountered.No

Use ToFactory DefaultsDo Not RestoreRestore NowReturn the printer settings to the factory default settings.Notes:• Do Not Restore is the factory defau

Use ToDownload TargetRAMFlashSet the storage location for downloads.Notes:• RAM is the factory default setting. Storing downloads in theRAM is tempora

Use ToBlank PagesDo Not PrintPrintSpecify whether blank pages are inserted in a print job.Note: Do Not Print is the factory default setting.Collate(1,

Quality menuUse ToPrint Resolution300 dpi600 dpi1200 dpi1200 Image Q2400 Image QSpecify the printed output resolution in dots per inch.Note: 600 dpi i

Utilities menuUse ToFormat FlashYesNoFormat the flash memory.Warning—Potential Damage: Do not turn off the printer while the flash memory isbeing form

Learning about the printerFinding information about the printerWhat are you looking for? Find it hereInitial setup instructions:• Connecting the print

PostScript menuUse ToPrint PS ErrorOnOffPrint a page containing the PostScript error.Note: Off is the factory default setting.Lock PS Startup ModeOnOf

Use ToPCL Emulation SettingsPoint Size1.00–1008.00Change the point size for scalable typographic fonts.Notes:• 12 is the factory default setting.• Poi

Use ToTray RenumberAssign MP FeederOffNone0–199Assign Tray [x]OffNone0–199Assign Manual PaperOffNone0–199Assign Manual EnvOffNone0–199Configure the pr

HTML menuUse ToFont NameAlbertus MTAntique OliveApple ChanceryArial MTAvant GardeBodoniBookmanChicagoClarendonCooper BlackCopperplateCoronetCourierEur

Use ToMargin Size8–255 mmSet the page margin for HTML documents.Notes:• 19 mm is the factory default setting.• Margin size can be increased in 1‑mm in

Menu item DescriptionPrinting Guide Provides information about loading paper and other specialty mediaMedia Guide Provides a list of the paper sizes s

Saving money and the environmentSaving paper and tonerStudies show that as much as 80% of the carbon footprint of a printer is related to paper usage.

Saving energyUsing Eco‑modeUse Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact.1 From the printer contr

Adjusting Sleep modeTo save energy, decrease the number of minutes the printer waits before it enters Sleep mode.Available settings range from 1–180 m

Adjusting the brightness of the printer displayTo save energy, or if you have trouble reading the display, adjust its brightness settings.Using the Em

What are you looking for? Find it here• Software and Drivers—Certified drivers for your printer andinstallers for Dell printer software• Readme files—

Securing the printerUsing the security lock featureThe printer is equipped with a security lock feature. Attach a security lock compatible with most l

Erasing volatile memoryThe volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffereddata, t

Maintaining the printerPeriodically, certain tasks are required to maintain the optimum performance of your printer.Warning—Potential Damage: Failure

Notes:• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as foursets of numbers separated by period

Replacing suppliesReplacing the toner cartridge1 Press the button on the right side of the printer, and then open the front door.2 Pull the toner cart

4 Shake the new cartridge to redistribute the toner.5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the

2 Pull the toner cartridge out using the handle.3 Lift the blue handle, and then pull the imaging unit out of the printer.4 Unpack the new imaging uni

Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality offuture print jobs.6 Insert the imaging unit in

Moving the printerBefore moving the printerCAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury orpri

Managing the printerManaging printer messagesUse the Status Messenger application to view error messages requiring your intervention on your printer.