Troubleshooting the Integrated RAID Controller
Problem
l Error message indicates integrated RAID controller problem
Action
1. Enter the System Setup program and check the setting for the integrated RAID controller (see "Using the System Setup Program" in the User's Guide).
If the controller is enabled, go to step 4.
2. Change the RAID controller setting to Enabled, and then reboot the system.
3. See the documentation provided with the RAID controller software and check the software settings.
4. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
5. Remove the cover (see "Removing the Cover").
6. Reseat the RAID memory module in its connector (see Figure7-3 in "Installing Drives").
7. Reseat the RAID hardware key in its connector (see Figure7-4 in "Installing Drives").
8. Reseat the RAID battery cable connector (see Figure7-5 in "Installing Drives").
9. Replace the back cover (see "Replacing the Cover").
10. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
If the problem is not resolved, continue to step 11.
11. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.
12. Remove the cover (see "Removing the Cover").
13. Replace the RAID battery (see Figure7-5 in "Installing Drives").
14. Replace the back cover (see "Replacing the Cover").
15. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
If the problem is not resolved, see "Getting Help" for instructions on obtaining technical assistance.
Troubleshooting a RAID Controller Card
Your system may contain an optional RAID controller card. If you encounter problems with the controller, see the RAID controller's documentation for detailed
information on troubleshooting.
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