Dell 11 Pro Guía de usuario descargar pdf (Pagina 41)

Troubleshooting

Battery problem

Problems Possible causes Possible solutions

Battery does not charge

• Unplug the Dell AC

power adapter from

the wall and verify that

the outlet is

functioning.

• Check all cable

connections and plug

back into the wall,

then back into the

tablet.

• Check the AC adapter

LED light to ensure if

the AC adapter is

working.

• Check all connectors

to ensure proper

connectivity.

If the AC adapter works and

the battery does not charge,

try to:

• Remove and re-insert

the battery to ensure

the battery fits to its

connectors properly.

• Replace with another

battery, if available.

NOTE: The tablet battery

requires about 4 hours to

fully charge.

The tablet's temperature is below 0 °C

or higher than 40 °C.

Charge the battery in an

ambient temperature

between 0 °C to 40 °C.

The battery or power adapter is

damaged.

Contact a Dell authorized

reseller to replace the battery

or power adapter.

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Dell 11 Pro Guía de usuario Pagina 41

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