Dell 11 Pro Guía de usuario descargar pdf (Pagina 43)

Touchscreen problem

Problems Possible causes Possible solutions

Touchscreen responds slowly or

improperly

Protective cover prevents the

tablet from recognizing your

inputs.

• Shutdown and restart your

tablet.

• Gently wipe the display with a

clean dry cloth.

• Remove any protective covers

from the touchscreen.

• If the operating system is re-

installed, make sure all the

drivers are installed.

Network problem

Problems Possible causes Possible solutions

No wireless connection

1. Check if the wireless radio is

on. See Wi-Fi setting .

2. Try to get closer to the

wireless access point.

3. Reset the wireless router if

using a private network;

open the browser to view

the landing page if using a

public network.

No mobile broadband

connection

• The mobile broadband has

been capped.

• No signal from the service

provider.

1. Check if the mobile

broadband is turned on. See

Turning On/Off mobile

broadband

2. Move your tablet to a

different location for better

signal reception.

Contact your service provider to

change your broadband plan.

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