Dell PowerEdge SC1420 Manual de usuario Pagina 1

Dell™PowerEdge™SC1420SystemsInstallationandTroubleshootingGuide Introduction Indicators, Messages, and Codes Finding Software Solutions Running

Integrated NIC Connector The system's integrated NIC functions as a separate network expansion card while providing fast communication between s

Back to Contents Page Introduction Dell™PowerEdge™SC1420SystemsInstallationandTroubleshootingGuide Other Documents You May Need Your sys

Back to Contents Page Indicators, Messages, and Codes Dell™PowerEdge™SC1420SystemsInstallationandTroubleshootingGuide Front-Panel Indicato

The front panel also incorporates two USB 2.0 connectors. See Figure2-1.  Table 2-2.DiagnosticIndicatorCodes Help." If the hard-drive in

 A possible VRM 0 and VRM 1 failure has occurred. See "Getting Help."  A possible processor failure has occurred.  Reinstall the p

Back-Panel Indicators and Features Figure2-2 shows the back-panel indicators and features. Figure2-3 shows the indicators for the integrated netwo

System Messages System messages appear on the screen to notify you of a possible problem with the system. Table2-4 lists the system messages that c

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and

Diskette read failure The diskette might be defective, or a cable might be loose. If the diskette-drive indicator turns on, try a different disk.

Memory size in CMOS invalid system configuration information does not match the memory installed in the system. appears again, see "Troubleshoo

Back to Contents Page Jumpers and Connectors Dell™PowerEdge™SC1420SystemsInstallationandTroubleshootingGuide Jumpers—A General Explanation

System Beep Codes If an error that cannot be reported on the screen occurs during POST, the system may emit a series of beeps that identifies the pr

Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, befo

Back to Contents Page Finding Software Solutions Dell™PowerEdge™SC1420SystemsInstallationandTroubleshootingGuide Before You Begin Troubl

Application Conflicts Some applications can leave unnecessary files or data behind after they are deleted from your system. Device drivers can also

Back to Contents Page Running System Diagnostics Dell™PowerEdge™SC1420SystemsInstallationandTroubleshootingGuide Using Server Administrato

 From the Utility Partition 1. As the system boots, press <F10> during POST. 2. From the utility partition main menu under Run System Uti

l The menu area consists of two lines at the bottom of the screen. The first line lists the menu options that you can select; press the left- or rig

Back to Contents Page Troubleshooting Your System Dell™PowerEdge™SC1420SystemsInstallationandTroubleshootingGuide Safety First—For You and

1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2. Press the power button to ground the sys

Checking the Equipment This section provides troubleshooting procedures for external devices attached to the system, such as the monitor, keyboard, o

 Table A-1.SystemBoardJumperSettings System Board Connectors See FigureA-3 and TableA-2 for the location and description of system board

Troubleshooting the Mouse Problem l System message indicates a problem with the mouse. l Mouse is not functioning properly. Action 1. Run the

Action 1. Turn off the system and any peripheral devices connected to the serial port. 2. Swap the serial interface cable with a working cable, an

If the problem is resolved, replace the interface cable. See "Getting Help." 6. Turn off the system and the USB device, and swap the devic

The system board can accommodate up to two processors, six expansion cards (three 64-bit, 100-MHz PCI-X, two 2.5-GHz PCI-Express, and one 32-bit, 3

If the system does not start properly, see "Getting Help." 8. If the system starts properly, shut down the system and reinstall all of the

If the date and time are not correct in the System Setup program, replace the battery. See "System Battery" in "Installing System Com

Problem l Error message during POST. l Faulty memory module. l Faulty system board. Action  1. Run the appropriate online diagnostic test. Se

6. Ensure that a power cable is properly connected to the drive. 7. Close the system. See "Closing the System." 8. Reconnect the sys

Troubleshooting a SCSI Hard Drive Problem l Device driver error. l Hard drive not recognized by the system. Action    1. Run the appropriat

l Faulty hard drive. l Damaged or improperly connected hard-drive cables. Action    1. Run the appropriate online diagnostic test. See "

Disabling a Forgotten Password The system's software security features include a system password and an admin password, which are discussed in

6. Ensure that the hard-drive interface cable is properly connected to the drive and to the system board or RAID controller card. To identify syst

l Expansion card performs incorrectly or not at all. Action  1. Run the appropriate online diagnostic test. See "Using Server Administrator

5. Ensure that the VRM is properly installed for processor 1. See "Installing the VRM" in "Installing System Components." 6. C

Back to Contents Page Installing System Components Dell™PowerEdge™SC1420SystemsInstallationandTroubleshootingGuide Processor Cooling Shrou

Installing the Processor Cooling Shrouds   1. Connect the fan's power cable for CPU_0 to the system board. See FigureA-3. 2. Align the

. Installing the Processor Cooling Shroud Blank  1. Turn off the system and attached peripherals, and disconnect the system from the electrical

. Installing the Expansion Card Fan 1. Align the eight securing tabs of the cooling shroud with the holes in the system cover. 2. Lower the co

4. If you are installing a new card, remove the filler bracket.  5. Prepare the card for installation. See the documentation that came with

6. If you are removing the card permanently, install a filler bracket in the empty card-slot opening.  7. Lower the retention arm and press it i

Table6-1 illustrates sample memory configurations. The configurations shown do not indicate dual-ranked memory modules. See "Memory Module Inst

Back to Contents Page 

 6. Pull up on the securing clips to lock the module into place. If you insert the module correctly, the securing clips snap into the cutouts a

 Each processor and its associated cache memory are contained in a PGA package that is installed in a ZIF socket on the system board. Removing the

5. Pull the processor socket release lever straight up until the processor is released. See Figure6-9. Figure 6-9. Removing the Processor  

 1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2. Open the system. See "Opening the

2. Open the system. See "Opening the System" in "Troubleshooting Your System." 3. Remove the CPU_1 processor cooling shroud.

System Battery A coin-cell battery maintains system configuration, date, and time information. The battery can last several years. If you have to re

5. Install the new battery with the side labeled "+" facing up, and press down until it snaps into place. 6. Close the system. See "

Back to Contents Page Installing Drives Dell™PowerEdge™SC1420SystemsInstallationandTroubleshootingGuide General Installation Guidelines 

drive, follow the guidelines in the following subsections.  SCSI Interface Cables SCSI interface connectors are keyed for correct insertion. Keying

Figure 7-2. Removing Front-Panel Inserts  Hard Drives Your system contains up to four SATA or SCSI non-hot-plug hard drives. The integrated SATA

Back to Contents Page I/O Connectors Dell™PowerEdge™SC1420SystemsInstallationandTroubleshootingGuide I/O Connectors Serial Connector P

7. Insert the tabs of the hard-drive cooling shroud into the securing holes in the hard-drive bay. See Figure7-3. 8. While rotating the shroud up

If you are installing a drive in the hard-drive bay, proceed to step10. Figure 7-6. Installing Drive Rails  6. Attach the adapter rails to the

11. Connect the power cable to the drive. See Figure7-4 and Figure7-5. 12. Connect the interface cable to the drive: l Connect SATA hard driv

2. Open the system. See "Opening the System" in "Troubleshooting Your System." 3. Unpack the replacement diskette drive, and

5. Remove the front-panel insert for the empty drive bay. See "Front-Panel Inserts." 6. Slide the drive into the drive bay until the tab

Back to Contents Page Getting Help Dell™PowerEdge™SC1420SystemsInstallationandTroubleshootingGuide Technical Assistance Dell Enterprise

www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) l Anonymous file transfer protocol (FTP) ftp

Technical Support Service Dell'stechnicalsupportserviceisavailable24hoursaday,7daysaweek,toansweryourquestionsaboutDellhar

NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficien

Country Code: 54 City Code: 11 Tech Support Fax 1145157139 Customer Care Fax 1145157138 Aruba General Support toll-free:800-1578 Aust

Serial Connector Serial connectors support devices such as external modems, printers, and mice that require serial data transmission. The serial con

Country Code: 86 City Code: 592 Tech Support E-mail: [email protected]  Tech Support Fax 8181350 TechnicalSupport(Dimension™andInspiron

Switchboard (calls from outside of France) 0499754000 Sales 0825004700 Fax 0825004701 Fax (calls from outside of France) 049975400

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International Access Code: 00 Country Code: 52 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 0

Reception Desk Fax 5795998 Switchboard 5795999 Portugal International Access Code: 00 Country Code: 351   Website: support.euro.dell.c

Fax 0227990190 Switchboard 0227990101 Taiwan International Access Code: 002 Country Code: 886 Technical Support (portable and desktop co

 Back to Contents Page  Venezuela General Support 8001-3605

Back to Contents Page Dell™PowerEdge™SC1420SystemsInstallationandTroubleshootingGuide For a complete list of abbreviations and acronyms, see

  Table B-3.ParallelConnectorPinAssignments PS/2-Compatible Keyboard and Mouse Connectors The PS/2-compatible keyboard and mouse cables at

Video Connector You can attach a VGA-compatible monitor to the system's add-in expansion card using a 15-pin high-density D-subminiature connect