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Contacting Dell: Dell PowerVault 160T Tape Library User's Guide
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Contacting Dell: Dell™ PowerVault™ 160T Tape Library
User's Guide
To contact Dell electronically, you can access the following websites:
www.dell.com
support.dell.com (technical support)
premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business
customers, including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below.
NOTE: Toll-free numbers are for use within the country for which they are listed.
When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If
you need assistance in determining which codes to use, contact a local or an international operator.
Country (City)
International Access
Code Country Code
City Code
Department Name or Service Area,
Website and E-Mail Address
Area Codes,
Local Numbers, and
Toll-Free Numbers
Anguilla General Support toll-free: 800-335-0031
Antigua and Barbuda General Support 1-800-805-5924
Argentina (Buenos
Aires)
International Access Code:
00
Country Code: 54
City Code: 11
Website: www.dell.com.ar
Tech Support and Customer Care toll-free: 0-800-444-0733
Sales 0-810-444-3355
Tech Support Fax 11 4515 7139
Customer Care Fax 11 4515 7138
Aruba General Support toll-free: 800-1578
Australia (Sydney)
International Access Code:
0011
Country Code: 61
City Code: 2
E-mail (Australia): [email protected]
E-mail (New Zealand): [email protected]
Home and Small Business 1-300-65-55-33
Government and Business toll-free: 1-800-633-559
Preferred Accounts Division (PAD) toll-free: 1-800-060-889
Customer Care toll-free: 1-800-819-339
Corporate Sales toll-free: 1-800-808-385
Transaction Sales toll-free: 1-800-808-312
Fax toll-free: 1-800-818-341
Austria (Vienna)
International Access Code:
900
Country Code: 43
Website: support.euro.dell.com
E-mail: [email protected]
Home/Small Business Sales 01 795 67602
- User's Guide 2
- Features 3
- Control Module 4
- Library Management 5
- Cartridge Accessor 5
- Import/Export Station 5
- Cartridge Magazines 5
- Tape Cartridges 6
- Tape Drives 6
- Power System 6
- Expansion Modules 7
- Host Attachment 7
- Management 8
- Installing Cartridges 10
- Installing Tape Drives 11
- Applying Power 12
- Logging on Locally 13
- Running the Setup Wizard 13
- Setting Network Configuration 14
- Setting Partitions 14
- Installing a Remote Client 15
- Installation Requirements 16
- Launching a Remote Client 17
- Operator Panel 18
- Indicator Panel 19
- System Status Buttons 25
- System Status at a Glance 26
- Cartridge Handling Practice 28
- Write-Protecting Cartridges 28
- Installing Barcode Labels 29
- Using Cleaning Cartridges 29
- Managing Media 30
- Loading Drives 31
- Unloading Drives 31
- Moving Media 32
- Inventory 32
- Library User's Guide 33
- Working with Partitions 34
- Selecting a Mode 36
- Managing Connectivity 37
- Setting up Notification 38
- Specifying the Date and Time 39
- Enabling Licenses 39
- Configuring Devices 39
- Setting Device IDs 40
- SCSI Host 44
- Modifying SCSI Host Mapping 46
- Configuring E-mail Settings 47
- Creating User Accounts 49
- Modifying User Accounts 49
- Deleting User Accounts 50
- Cartridge Locations 50
- Column, Section, Row 51
- Back to Contents Page 55
- Monitoring Drive Status 59
- Monitoring Connectivity 60
- Monitoring I/E Station Status 61
- Monitoring Slot Status 61
- Monitoring Media Status 62
- Selecting a Subset of Media 63
- Is the Front Door Closed? 64
- Is a Cartridge Old? 64
- Do you Need to Cycle Power? 64
- Maintaining the Air Filter 64
- Capturing a Snapshot 65
- Updating the Software 66
- Running the Teach Test 67
- Problems With Your Order 72
- Product Information 73
- Before You Call 73
- Physical Specifications 87
- Configuration Two 88
- Configuration Three 89
- Configuration Four 89
- Barcode Requirements 90
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