Dell PowerEdge 700 Manual de usuario

Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Introduction Indicators and Codes Finding Software Solutions Running System Diagno

Integrated NIC Connector The system's integrated NIC functions as a separate network expansion card while providing fast communication between s

Back to Contents Page Abbreviations and Acronyms Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide A ampere(s) AC alternatin

CD compact disc CGA color graphics adapter cm centimeter(s) CMOS complementary metal oxide semiconductor COM communications cpi characters

DIMM dual in-line memory module DIN Deutsche Industrie Norm DIP dual in-line package DMA direct memory access DOC Department of Communicatio

electromagnetic interference EMM expanded memory manager EMS Expanded Memory Specification EPP Enhanced Parallel Port EPROM erasable programm

GB gigabyte(s) GUI graphical user interface Hz hertz I/O input/output ID identification IDE integrated drive electronics IRQ interrupt re

LAN local area network lb pound(s) LCD liquid crystal display LED light-emitting diode LIF low insertion force LN load number lpi lines

MBR master boot record MDA monochrome display adapter MGA monochrome graphics adapter MHz megahertz mm millimeter(s) ms millisecond(s) MT

NT File System NVRAM nonvolatile random-access memory OTP one-time programmable PAL programmable array logic PCI Peripheral Component Interco

PS/2 Personal System/2 PXE preboot execution environment RAID redundant arrays of independent disks RAC remote access controller RAM random-a

Back to Contents Page Jumpers and Connectors Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Jumpers—A General Explanation 

SCSI small computer system interface sec second(s) SEC single-edge contact SEL system event log SDRAM synchronous dynamic random-access memo

UPS uninterruptible power supply USB universal serial bus V volt(s) VAC volt(s) alternating current VDC volt(s) direct current VGA video g

zero insertion force Back to Contents Page 

Back to Contents Page Introduction Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Other Documents You May Need Obtaining T

Back to Contents Page Indicators and Codes Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide The system, applications, and oper

Back-Panel Features Figure2-2 shows the back-panel features of the system. Table2-2 describes the back-panel features. Figure 2-2. Back-Panel Feat

 Table 2-3.NICIndicatorCodes Hot-Plug SCSI Hard-Drive Indicator Codes Each SCSI hard-drive carrier has two indicators: a busy indicator and

System Messages System messages appear on the screen to notify you of a possible problem with the system. Table2-5 lists the system messages that ca

Data error drive, or hard drive. Diskette Drive," "Troubleshooting a CD, DVD, or CD-RW/DVD Drive," "Troubleshooting SATA Hard Dri

Memory double word logic failure at address, read value expecting value Memory odd/even logic failure at start address to end address Memory writ

 Table A-1.SystemBoardJumperSettings System Board Connectors See FigureA-3 and TableA-2 for the location and description of system board

System Beep Codes If an error that cannot be reported on the screen occurs during POST, the system may emit a series of beeps that identifies the pr

If a beep code is emitted, write down the series of beeps and then look it up in Table2-6. If you are unable to resolve the problem by looking up th

Diagnostics Messages When you run system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record

Back to Contents Page Finding Software Solutions Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Before You Begin Troublesh

Some applications can leave unnecessary files or data behind after they are deleted from your system. Device drivers can also create application erro

Back to Contents Page Running System Diagnostics Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Using Server Administrator D

 From the Utility Partition 1. As the system boots, press <F10> during POST. 2. From the utility partition main menu under Run System Uti

l The menu area consists of two lines at the bottom of the screen. The first line lists the menu options that you can select; press the left- or rig

Back to Contents Page Troubleshooting Your System Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Safety First—For You and Yo

Loose or improperly connected cables are the most likely source of problems for the system, monitor, and other peripherals (such as a printer, keyboa

 Table A-2.SystemBoardConnectors Disabling a Forgotten Password The system's software security features include a system password and

Problem l System message indicates a problem with the mouse. l Mouse is not functioning properly. Action 1. Run the appropriate online diagnosti

Action 1. Turn off the system and any peripheral devices connected to the serial port. 2. Swap the serial interface cable with a working cable, an

If the tests fail, continue to the next step. 2. Check the appropriate indicator on the NIC connector. See "NIC Indicator Codes" in "I

 Installing the Bezel To install the bezel, align the hooks at the bottom of the bezel, swing the top of the bezel forward toward the system, an

Inside the System In Figure5-3, the bezel and system cover are removed to provide an interior view of the system. The system board holds the sys

l Excessive humidity. Action  1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2. Remove

If the tests fail, see "Getting Help." Troubleshooting the System Battery Problem l System message indicates a problem with the battery

9. Install the bezel. See "Installing the Bezel." 10. Reconnect the system to its electrical outlet and turn the system on, including an

Troubleshooting System Memory Problem l Faulty memory module. l Faulty system board. Action  1. Run the appropriate online diagnostic test. S

16. Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. 17. As the system boots, observe the monitor

 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the bezel. See "

If the tests fail, see "Getting Help." 24. Turn off the system and attached peripherals, and disconnect the system from the electrical ou

Troubleshooting a Hot-Plug SCSI Hard Drive Problem l Device driver error. l Hard drive not recognized by the system. Action  1. Run the appro

e. Verify that the SCSI cable is securely connected to the RAID controller card. f. Replace the cover. See "Replacing the Cover." g.

17. Install the bezel. See "Installing the Bezel." 18. Reconnect the system to the electrical outlet, and turn on the system and attache

If the problem persists, see "Getting Help." Troubleshooting a SATA Hard Drive in a RAID Configuration (When Available) Problem l Devic

1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics." 2.

l Error message indicates a processor problem. l A heat sink is not installed for the processor. Action  1. Ensure that you are running the lat

Back to Contents Page Installing System Options Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Cooling Shroud System Fans

Installing the Cooling Shroud 1. Ensure that no tools or loose parts are left inside the system. 2. Align the anchor tabs on the cooling shrou

Installing the Front System Fan  1. Insert the fan cable connector into the routing hole in the expansion-card guide bracket. See Figure6-2.

Back to Contents Page I/O Connectors Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Serial Connector Parallel Connector 

 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the bezel. See "

Memory Module Installation Guidelines The memory module sockets are arranged in banks (1 and 2) on two channels (A and B). Unless only one 256-MB m

9. Stand the system upright. 10. Install the bezel. See "Installing the Bezel" in "Troubleshooting Your System." 11. Recon

8. Align the memory module's edge connector with the alignment key, and insert the memory module in the connector. See Figure6-5. The memo

The following items are included in the processor upgrade kit: l A processor l A heat sink Replacing the Processor  1. Turn off the system, i

7. Pull the socket release lever upward to the fully open position. See Figure6-8.  8. Lift the processor out of the socket and leave the rele

13. When the processor is fully seated in the socket, rotate the socket release lever back down until it snaps into place, securing the processor in

 1. Unpack the expansion card, and prepare it for installation. For instructions, see the documentation that accompanied the card. 2. Turn off t

b. Grasp the expansion card by its top corners, and carefully remove it from the expansion- card connector.  7. If you are removing the card perm

10. Stand the system upright. 11. Install the bezel. See "Installing the Bezel" in "Troubleshooting Your System." 12. Recon

Serial Connector Serial connectors support devices such as external modems, printers, and mice that require serial data transmission. The serial con

Back to Contents Page Installing Drives Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Connecting Drives Front-Panel Drive

 Front-Panel Drive Inserts To help keep dust and dirt out of the system, a plastic insert in the bezel covers each empty external drive bay. Additi

1. Install the chassis drive insert by sliding the insert into the chassis until tabs on the side of the insert snap into place. See Figure7-1. 2.

5.25-Inch Drives A CD drive is standard in the first external drive bay. An additional IDE or SCSI tape backup device can be installed in the seco

10. If a controller card was supplied with the drive, install the controller card in expansion slot 3, 4, or 5. See "Installing an Expansion C

15. Install the cover. See "Replacing the Cover" in "Troubleshooting Your System." 16. Stand the system upright. 17. Instal

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the bezel. See "R

Installing a Hard Drive 1. Unpack the drive (and controller card, if applicable), and prepare the drive for installation. For instructions, se

 If you are installing up to four SATA hard drives: a. Install a SATA RAID controller card in a 64-bit/66-MHz expansion slot. See FigureA-3 to i

6. Ensure that all cables are firmly connected and arranged so that they will not catch on the computer covers or block airflow inside the system.

 Table B-3.ParallelConnectorPinAssignments PS/2-Compatible Keyboard and Mouse Connectors The PS/2-compatible keyboard and mouse cables atta

Removing a Hard Drive  1. Remove the bezel. See "Removing the Bezel" in "Troubleshooting Your System." 2. Take the hard d

For instructions, see the documentation that accompanied the drive. 2. Remove the bezel. See "Removing the Bezel" in "Troubleshooting

Back to Contents Page Getting Help Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide Technical Assistance Dell Enterprise Tra

www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) l Anonymous file transfer protocol (FTP) ft

TocheckonthestatusofanyDell™productsthatyouhaveordered,youcangotosupport.dell.com, or you can call the automated order-status service

Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your ca

Country Code: 54 City Code: 11 Sales 0-810-444-3355 Tech Support Fax 1145157139 Customer Care Fax 1145157138 Aruba General Support to

China (Xiamen) Country Code: 86 City Code: 592 Tech Support website: support.ap.dell.com/china  Tech Support E-mail: [email protected]  Te

Fax 0825004701 Fax (calls from outside of France) 0499754001 Corporate  Technical Support 0825004719 Customer Care 0825338339

Switchboard 0269682112 Corporate  Technical Support 0257782690 Customer Care 0257782555 Fax 0257503530 Switchboard 02577

You can attach a VGA-compatible monitor to the system's integrated video controller using a 15-pin high-density D-subminiature connector. Figure

or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-

International Access Code: 00 Country Code: 351   E-mail: support.euro.dell.com/pt/en/emaildell/  Technical Support 707200149 Customer Ca

 International Access Code: 002 Country Code: 886 Technical Support (servers) toll-free:0080601256 Transaction Sales toll-free:0080651228

 Back to Contents Page 

Back to Contents Page Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide For a complete list of abbreviations and acronyms, see &qu