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Troubleshooting Your System
Dell™PowerEdge™700SystemsInstallationandTroubleshootingGuide
Safety First—For You and Your System
To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not
attempt to service the system except as explained in this guide and elsewhere in your system documentation.
Start-Up Routine
Look and listen during the system's start-up routine for the indications described in Table5-1.
Table 5-1. Start-UpRoutineIndications
Checking the Equipment
This section provides troubleshooting procedures for external devices attached to the system, such as the monitor, keyboard, or mouse. Before you perform
any of the procedures, see "Troubleshooting External Connections."
Troubleshooting External Connections
Safety First—For You and Your System
Troubleshooting the Power Supply
Start-Up Routine
Troubleshooting System Cooling Problems
Checking the Equipment
Troubleshooting System Memory
RespondingtoaSystemsManagementSoftwareAlertMessage
Troubleshooting a Diskette Drive
Bezel
Troubleshooting a CD, DVD, or CD-RW/DVD Drive
System Cover
Troubleshooting SCSI Hard Drives
Inside the System
Troubleshooting SATA Hard Drives
Troubleshooting a Wet System
Troubleshooting Expansion Cards
Troubleshooting a Damaged System
Troubleshooting the Processor
Troubleshooting the System Battery
Always follow the instructions closely, and ensure that you review all information in "Safety Instructions" in the System Information Guide.
CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
Look/listen for:
Action
An error message displayed on the monitor.
See "System Messages" in "Indicators and Codes."
A series of beeps emitted by the system.
See "System Beep Codes" in "Indicators and Codes."
Alert messages from the systems management software.
See the systems management software documentation.
The monitor's power indicator.
See "Troubleshooting the Video Subsystem."
The keyboard indicators.
See "Troubleshooting the Keyboard."
The USB diskette drive activity indicator.
See "Troubleshooting a USB Device."
The USB CD drive activity indicator.
See "Troubleshooting a USB Device."
The diskette drive activity indicator.
See "Troubleshooting a Diskette Drive."
The CD drive activity indicator.
See "Troubleshooting a CD, DVD, or CD-RW/DVD Drive."
The hard-drive activity indicator.
See "Troubleshooting SCSI Hard Drives" and "Troubleshooting SATA Hard
Drives
An unfamiliar constant scraping or grinding sound when you access a
drive.
See "Getting Help."
- Abbreviations and Acronyms 1
- Jumpers and Connectors 2
- System Board Connectors 3
- I/O Connectors 6
- Serial Connector 7
- Parallel Connector 7
- Video Connector 8
- USB Connector 9
- Integrated NIC Connector 10
- Network Cable Requirements 10
- Abbreviations and Acronyms 11
- zero insertion force 22
- Back to Contents Page 22
- Introduction 23
- Indicators and Codes 24
- Back-Panel Features 25
- NIC Indicator Codes 25
- System Messages 27
- System Beep Codes 30
- Warning Messages 31
- Diagnostics Messages 32
- Alert Messages 32
- Finding Software Solutions 33
- IRQ Assignment Conflicts 34
- Running System Diagnostics 35
- From the Utility Partition 36
- Error Messages 37
- Troubleshooting Your System 38
- Troubleshooting the Mouse 39
- Problem 40
- Troubleshooting a NIC 41
- Removing the Bezel 42
- System Cover 43
- Inside the System 44
- Troubleshooting a Wet System 44
- Troubleshooting a Fan 47
- Installing System Options 57
- System Fans 58
- Memory Modules 60
- Performing a Memory Upgrade 61
- Installing Memory Modules 62
- Processor 63
- Replacing the Processor 64
- Expansion Cards 66
- Removing an Expansion Card 67
- System Battery 68
- Installing Drives 70
- Front-Panel Drive Inserts 71
- Diskette Drive 72
- 5.25-Inch Drives 73
- Hard Drives 75
- Installing a Hard Drive 77
- Hot-Plug SCSI Hard Drives 79
- Removing a Hard Drive 80
- Getting Help 82
- AutoTech Service 83
- Problems With Your Order 84
- Product Information 84
- Before You Call 85
- Contacting Dell 85
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