Dell PowerEdge 700 Manual de usuario Pagina 54
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- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
If the problem persists, see "Getting Help."
Troubleshooting a SATA Hard Drive in a RAID Configuration (When Available)
Problem
l Device driver error.
l Damaged or improperly connected hard-drive cables.
Action
1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics."
If the test fails, continue to the next step.
2. Restart your system and enter the RAID configuration utility. See the RAID controller card's documentation.
3. Ensure that the required device drivers are installed and are configured correctly. See the Dell OpenManage Server AssistantCDandtheRAIDcontroller
card's documentation.
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. Remove the bezel. See "Removing the Bezel."
6. Lay the system on its right side.
7. Remove the cover. See "Removing the Cover."
8. Ensure that the hard-drive interface cable is properly connected to the drive and to the controller card. See the card's documentation.
9. Ensure that the RAID controller card is installed correctly. See "Expansion Cards" in "Installing System Options."
10. If the hard drive is the boot drive, ensure that the drive is configured and connected properly. See "Configuring the Boot Drive" in "Installing Drives."
11. Ensure that the power cable is properly connected to the drive.
12. Replace the cover. See "Replacing the Cover."
13. Stand the system upright.
14. Install the bezel. See "Installing the Bezel."
15. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
16. Format and partition the hard drive. See the operating system documentation.
17. If possible, restore the files to the drive.
If the problem persists, see "Getting Help."
Troubleshooting Expansion Cards
Problem
l Error message indicates a problem with an expansion card.
l Expansion card performs incorrectly or not at all.
Action
CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive.
NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.
- Abbreviations and Acronyms 1
- Jumpers and Connectors 2
- System Board Connectors 3
- I/O Connectors 6
- Serial Connector 7
- Parallel Connector 7
- Video Connector 8
- USB Connector 9
- Integrated NIC Connector 10
- Network Cable Requirements 10
- Abbreviations and Acronyms 11
- zero insertion force 22
- Back to Contents Page 22
- Introduction 23
- Indicators and Codes 24
- Back-Panel Features 25
- NIC Indicator Codes 25
- System Messages 27
- System Beep Codes 30
- Warning Messages 31
- Diagnostics Messages 32
- Alert Messages 32
- Finding Software Solutions 33
- IRQ Assignment Conflicts 34
- Running System Diagnostics 35
- From the Utility Partition 36
- Error Messages 37
- Troubleshooting Your System 38
- Troubleshooting the Mouse 39
- Problem 40
- Troubleshooting a NIC 41
- Removing the Bezel 42
- System Cover 43
- Inside the System 44
- Troubleshooting a Wet System 44
- Troubleshooting a Fan 47
- Installing System Options 57
- System Fans 58
- Memory Modules 60
- Performing a Memory Upgrade 61
- Installing Memory Modules 62
- Processor 63
- Replacing the Processor 64
- Expansion Cards 66
- Removing an Expansion Card 67
- System Battery 68
- Installing Drives 70
- Front-Panel Drive Inserts 71
- Diskette Drive 72
- 5.25-Inch Drives 73
- Hard Drives 75
- Installing a Hard Drive 77
- Hot-Plug SCSI Hard Drives 79
- Removing a Hard Drive 80
- Getting Help 82
- AutoTech Service 83
- Problems With Your Order 84
- Product Information 84
- Before You Call 85
- Contacting Dell 85
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