Dell PowerVault 745N Manual de usuario

Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide Introduction Indicators, Messages, and Codes Finding Software Solutions Running

Back to Contents Page Abbreviations and Acronyms Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide A ampere(s) AC alternat

DMA direct memory access DMI desktop management interface dpi dots per inch DRAM dynamic random-access memory DRAC III/XT Dell Remote Access

FCC Federal Communications Commission ft feet g gram(s) GB gigabyte(s) GUI graphical user interface Hz hertz I/O input/output ID ident

kilogram(s) kHz kilohertz L2 Level 2 LAN local area network lb pound(s) LED light-emitting diode LVD low voltage differential m meter(s

MS-DOS®Microsoft®Disk Operating System mV millivolt(s) NAS network attached storage NIC network interface controller NIS network information

RAC remote access controller RAID redundant array of independent disks RAM random-access memory RAS remote access services ROM read-only mem

UART universal asynchronous receiver-transmitter UPS uninterruptible power supply UTP unshielded twisted pair V volt(s) VAC volt(s) alternat

Back to Contents Page Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide A application conflicts software,1 B back panel fe

contacting,1 diagnostics advancedtestingoptions,1 features,1 running,1 testingoptions,1 usingServerAdministrator,1 whentouse,1 d

harddrives,1 memory,1 processor,1 riserboard,1 software,1 IRQs avoidingconflicts,1 lineassignments,1 J jumpers about,1 systemb

Back to Contents Page Jumpers, Switches, and Connectors Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide Jumpers—A General E

disabling,1 power supply troubleshooting,1 processor removing,1 troubleshooting,1 upgrades,1 R removing coolingshroud,1 expansioncar

systemboardcomponents,1 system cooling troubleshooting,1 system diagnostics 1 systemmessages,1 T technicalassistance,1 troubleshooting

W warningmessages,1 warranty,1 wet system troubleshooting,1 Back to Contents Page 

Back to Contents Page Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide Back to Contents Page 

Back to Contents Page Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide Table 2-1. Front-Panel Indicator Codes 12 Table 2-2. Bac

Back to Contents Page Introduction Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide Other Documents You May Need Obtaining

Back to Contents Page Indicators, Messages, and Codes Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide Front-Panel Indicator

Table 2-1. Front-PanelIndicatorCodes l The power button provides the ability to soft switch the power cycling to the system. l The two system i

Figure 2-4. Front-Panel USB Connector   Table 2-2. Back-Panel LED Codes System Messages System messages appear on the screen during power-o

Address mark not found Faulty hard-drive subsystem; defective system board. Ensure that the hard drive cables are properly connected. See "Tr

 Table A-1.SystemBoardJumperSettings System Board Connectors See FigureA-3 and TableA-2 for the location and description of the system bo

Embedded server management error or loose cable connection. Embedded server management is not present Faulty or improperly installed RAC or loose

Memory allocation error Memory bank population error! Memory modules are not installed in identical pairs; faulty memory module(s). Ensure that t

System Beep Codes If an error that cannot be reported on the screen occurs during POST, the system may emit a series of beeps that identifies the pr

Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, befo

Back to Contents Page Finding Software Solutions Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide Before You Begin Trouble

Application Conflicts Some applications can leave unnecessary files or data behind after they are deleted from your system. Device drivers can also

Back to Contents Page Running the System Diagnostics Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide Using Server Administr

To run the diagnostics: 1. On a system running Microsoft®Windows®with a CD drive, insert the Resource CD into the CD drive and a 64-MB USB key int

Selecting Diagnostics Options Use the Diagnostics Options area to select how you want to test a device. You can set the following options: l Non-I

Back to Contents Page Troubleshooting Your System Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide Safety First—For You and

Riser Board Connectors See FigureA-4 and TableA-3 for the location and description of the backplane board connectors.  Figure A-4. Riser Board C

Start-Up Routine Look and listen during the system's start-up routine for the indications described in Table5-1.  Table 5-1. Start-UpRoutin

2. Examine the keyboard and its cable for signs of damage. If the keyboard is not damaged, go to step4. If the keyboard is damaged, continue to

Problem l Error message indicates a problem with a serial port. l Device connected to a serial port is not operating properly. Action 1. Enter t

If the problem is resolved, replace the interface cable. See "Getting Help." 6. Turn off the system and the USB device, and swap the device

The system board holds the system's control circuitry and other electronic components. Several hardware options such as the processor and memo

1. Observe the precautions in "Safety First—For You and Your System." 2. Turn off the system and attached peripherals, and disconnect th

6. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals. If the system does not start properly, see &qu

If the date and time are not correct in the System Setup program, replace the battery. See "System Battery" in "Installing System Comp

Action 1. Run the appropriate diagnostic test. See "Using Server Administrator Diagnostics" in Running System Diagnostics."  2. 

Troubleshooting Expansion Cards  Problem l Error message indicates a problem with an expansion card. l Expansion card performs incorrectly or not

The existing passwords are not disabled (erased) until the system boots with the password jumper plug removed. However, before you assign a new syst

1. Ensure that the memory modules are properly installed. See "Memory Module Installation Guidelines" in "Installing System Components

2. Open the system. See "Opening the System." 3. Ensure that the processor and heat sink are properly installed. See "Replacing the

Back to Contents Page Installing System Components Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide System Board Components

Cooling Shroud The cooling shroud covers the processor and system battery. The shroud also directs air flow to the expansion cards and system memory.

5. Grasp the battery socket release tab with your fingers and gently pull out away from the battery to remove the battery from the battery socket. S

Installing the Fan Assembly 1. Align the holes in the fan assembly with the three fan assembly securing posts. 2. Lower the fan assembly until

 Power Supply The system supports a single nonredundant power supply. Removing the Power Supply  1. Open the system. See "Opening the Sy

Installing the Power Supply 1. Lower the power supply into the chassis and slide it backward until the four pins on the power supply are engaged

l Connect the remote access controller cable to the bottom of the remote access controller. See Figure6-9. 6. Insert the expansion card firmly int

Removing an Expansion Card  1. Open the system. See "Opening the System" in Troubleshooting Your System." 2. If you are removi

Back to Contents Page I/O Connectors Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide I/O Connectors Serial Connector PS

Installing the Riser Board  1. Slide the riser board onto the system board. See Figure6-10. 2. Tighten the two captive screws that secure th

Installing a Daughter Card 1. Open the system. See "Opening the System" in Troubleshooting Your System." 2. Connect the LED cabl

Installing Memory Modules 1. Open the system. See "Opening the System" in Troubleshooting Your System." 2. Locate the memory modu

Processor It is possible to upgrade your processor to take advantage of future options in speed and functionality. Each processor and its associated

10. Align the pin-1 corner of the processor with the pin-1 corner of the ZIF socket. See Figure6-14.  Identify the pin-1 corner of the proces

When the processor is fully seated in the socket, rotate the socket release lever back down until it snaps into place, securing the processor. 12. In

Back to Contents Page Installing Drives Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide Configuring the Boot Drive Removi

Installing a Hard Drive 1. Align the hard-drive mounting holes with the holes in the drive carrier. 2. Using a #2 Phillips screwdriver, install

Hardware RAID on external drives requires that you install the PERC 4/SC or 4/DC RAID controller. See "Installing an Expansion Card." When u

Back to Contents Page Getting Help Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide Technical Assistance Dell Enterprise T

Serial Connector Autoconfiguration The default designation of the integrated serial connector is COM1. When you add an expansion card containing a s

www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) l Anonymous file transfer protocol (FTP) ftp

Technical Support Service Dell'stechnicalsupportserviceisavailable24hoursaday,7daysaweek,toansweryourquestionsaboutDellhar

If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to

Country Code: 32 City Code: 2 E-mail for French Speaking Customers: support.euro.dell.com/be/fr/emaildell/  Technical Support 024819288 Cu

Denmark (Copenhagen) International Access Code: 00 Country Code: 45 Website: support.euro.dell.com  E-mail Support (portable computers): den

Hong Kong International Access Code: 001 Country Code: 852 Website: support.ap.dell.com  E-mail: [email protected]  TechnicalSupport(D

Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 Technical Support toll-free:080-200-3800 Sales toll-free:080-200-

Switchboard 0206745000 Switchboard Fax 0206744750 New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_te

Country Code: 34 City Code: 91 Technical Support 902100130 Customer Care 902118540 Sales 902118541 Switchboard 902118541 Fax 9021

 Back to Contents Page  U.S.A. (Austin, Texas) International Access Code: 011 Country Code: 1 Automated Order-Status Service toll-free:1-800-

Video Connector You can attach a VGA-compatible monitor to the system's integrated video controller using a 15-pin high-density D-subminiature

Back to Contents Page Dell™PowerVault™745NSystemsInstallationandTroubleshootingGuide Notes, Notices, and Cautions Abbreviations and Acrony

Table B-5. USB Connector Pin Assignments Integrated Network Adapter Connector The system's integrated network adapters function as separate ne