Dell Dimension 4100 Manual de usuario

www.dell.comsupport.dell.comDell™ Dimension™ 4100 SystemsSOLUTIONS GUIDE

10 Safety Instructionswww.dell.com | support.dell.com

100 Appendixwww.dell.com | support.dell.comInformación para NOM (únicamente para México)La información siguiente se proporciona en el dispositivo o en

Index 101IndexAaudio. See soundBbatterydisposal, 81replacing, 80BIOS, 78Ccardsadding, 45connectors, 44removing, 48CD drivefixing problems, 29CD-RW dri

102 Index102 Indexmessagesstart-up, 21Windows, 31modemfixing problems, 26monitorfixing problems, 22motherboard. See system boardmousefixing problems,

www.dell.com | support.dell.comSECTION 1Setting UpSetting Up Dellnet™ (U.S. Only)Connecting a PrinterTurning Off the Computer

12 Setting Upwww.dell.com | support.dell.com HINT: Dellnet is not available in all regions.Setting Up Dellnet™ (U.S. Only)To set up Dellnet Internet A

Setting Up 13Sending and Receiving E-Mail• Double-click the Outlook Express icon to initiate a connection to the Internet through Dellnet.• Always che

14 Setting Upwww.dell.com | support.dell.comThen follow the instructions that came with the printer to connect it to the computer. If no information i

Setting Up 15USB Printer HINT: You can connect USB devices while the computer is turned on.1Install the printer driver if necessary (see page 15).2 At

16 Setting Upwww.dell.com | support.dell.comTurning Off the Computer NOTICE: To prevent data loss, you must perform the Windows shutdown procedure.Win

www.dell.com | support.dell.comSECTION 2Solving ProblemsFinding SolutionsAccessing Help FilesPower ProblemsStart-Up Error MessagesVideo and Monitor Pr

18 Solving Problemswww.dell.com | support.dell.comFinding SolutionsSometimes it’s difficult to figure out where to go for answers. Use this chart to h

Solving Problems 19See page 22.See page 24.See page 25.See page 26.See page 27.See page 28.See page 28.See page 31.See page 32.See page 26.See page 31

Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Solving Problemswww.dell.com | support.dell.comAccessing Help FilesPower Problems HINT: See the Tell Me How help file for information on the standb

Solving Problems 21Start-Up Error MessagesCONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET—Bypass power protection devices, power strips, and the

22 Solving Problemswww.dell.com | support.dell.comVideo and Monitor ProblemsIf the screen is blank HINT: See the monitor documentation for fault indic

Solving Problems 23If the screen is difficult to readCHECK THE POWER PROPERTIES IF THE MONITOR SCREEN OCCASIONALLY TURNS BLANK —See Windows Help.To ac

24 Solving Problemswww.dell.com | support.dell.comSound and Speaker Problems HINT: The volume control in some MP3 players overrides the Windows volume

Solving Problems 25Printer ProblemsIf you cannot print to a parallel port printerIf you cannot print to a USB printerELIMINATE POSSIBLE INTERFERENCE—T

26 Solving Problemswww.dell.com | support.dell.comScanner ProblemsModem Problems NOTICE: Connect the modem to an analog telephone jack only. Connectin

Solving Problems 27Mouse ProblemsCONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK—If you have other telephone devices sharing the line, such as a

28 Solving Problemswww.dell.com | support.dell.comKeyboard ProblemsDrive ProblemsIf you cannot save a file to a floppy disk HINT: See the Tell Me How

Solving Problems 29If you cannot play a music CD or install a program from a CD HINT: High-speed CD drive vibration is normal and may cause noise. Thi

Contents 3ContentsSafety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 71 Setting UpSetting Up Dellnet™ (U.S. Only) . . . . . . . .

30 Solving Problemswww.dell.com | support.dell.comIf you cannot play a DVD movie HINT: Because of different worldwide file types, not all DVD titles w

Solving Problems 31Network ProblemsWindows Error MessagesCHECK THE NETWORK CABLE CONNECTOR—Ensure that the network cable connector is firmly connected

32 Solving Problemswww.dell.com | support.dell.comGeneral Program ProblemsA program crashesA program stops respondingA solid blue screen appearsA REQU

Solving Problems 33Internet Connection ProblemsIf you have a problem with your Dellnet accountE-Mail ProblemsResolving Other Technical ProblemsREVIEW

34 Solving Problemswww.dell.com | support.dell.comReinstalling Drivers NOTICE: The Dell support website, http://support.dell.com, and the Dell Dimensi

Solving Problems 353 When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish to restart the computer.4 When you

36 Solving Problemswww.dell.com | support.dell.com3 Exit the system setup program.The computer restarts.4 At the Welcome window, click OK. 5 Double-cl

Solving Problems 3717 If you created a Windows user name and password, type your password and click OK. NOTICE: Make sure that you reinstall the Inte

38 Solving Problemswww.dell.com | support.dell.com6 Press <Enter> again. 7 Select Continue Setup and replace your current operating system, and

Solving Problems 3920 Click Finish. Windows Setup installs additional files, and then restarts the computer. 21 Select Boot From Hard Drive, and then

4 ContentsVideo and Monitor Problems . . . . . . . . . . . . . . . . . . . 22If the screen is blank. . . . . . . . . . . . . . . . . . . . . . 22

40 Solving Problemswww.dell.com | support.dell.com8 When the Windows 2000 Professional Setup screen reappears, use the arrow keys to select the type o

www.dell.com | support.dell.comSECTION 3Adding PartsRemoving the Computer CoverLooking Inside Your ComputerAdding CardsRemoving CardsAdding MemoryAddi

42 Adding Partswww.dell.com | support.dell.comRemoving the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the

Adding Parts 435 Face the front of the computer. Use your thumbs to press in both latches while pushing the cover backward. Move the cover back slight

44 Adding Partswww.dell.com | support.dell.comSystem BoardIn the illustration, the text in parentheses indicates how items are identified on the syste

Adding Parts 45Adding Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7.Install only PCI

46 Adding Partswww.dell.com | support.dell.com5 Align the cutout on the bottom of the card with the crossbar in the system board connector. Gently roc

Adding Parts 47Make sure that the card is fully seated and that its bracket is within the card slot.6 Secure the bracket on the end of the card with t

48 Adding Partswww.dell.com | support.dell.comRemoving Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instru

Adding Parts 492 Briefly press the power button.Pressing the power button when the computer is not connected to an electrical outlet discharges residu

Contents 5Reinstalling Drivers . . . . . . . . . . . . . . . . . . . . . . . . . 34Reinstalling Windows 98 . . . . . . . . . . . . . . . . . . . . .

50 Adding Partswww.dell.com | support.dell.com7 Replace the computer cover (see page 71). NOTICE: To connect a network cable, first plug the cable in

Adding Parts 514 Press in the tabs, and swing the front panel away from the computer. tabs (3)front panel

52 Adding Partswww.dell.com | support.dell.com5 Remove the screws securing the drive bracket, and lift the bracket out of the computer.6 Orient the ne

Adding Parts 53.7 Align the bracket tabs with the slots in the computer, and slide the bracket into place. Secure the bracket with the screws you remo

54 Adding Partswww.dell.com | support.dell.com NOTICE: Match the colored strip on the cable with pin 1 on the drive.9 Locate the extra connector on th

Adding Parts 5511 Replace the computer cover (see page 71). NOTICE: To connect a network cable, first plug the cable in to the network jack and then p

56 Adding Partswww.dell.com | support.dell.comAdding Other DrivesYour computer includes a floppy drive and either a CD or DVD drive. You can add drive

Adding Parts 575 Disconnect the two cables from the drive installed in the drive cage. Put a piece of tape on the wide cable connector to help you cor

58 Adding Partswww.dell.com | support.dell.com6 Remove the screw from the side of the drive cage. Pull the drive cage toward you to unlock it from the

Adding Parts 598 Slide the new drive into the bay, and secure the drive with the three screws.9 With the slots on the drive cage extending slightly be

6 ContentsContacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . 82Contact Numbers and Addresses. . . . . . . . . . . . . . . . 82Re

60 Adding Partswww.dell.com | support.dell.com10 Connect a power cable to each drive. NOTICE: When you attach the extra connector to the new drive in

Adding Parts 6111 Remove the tape from the wide cable connector and reattach the connector to the original drive. Locate the extra connector on the ca

62 Adding Partswww.dell.com | support.dell.com12 Insert the front panel hooks into the computer slots, and snap the front panel back onto the computer

Adding Parts 633.5-Inch Devices CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. NOTICE: To

64 Adding Partswww.dell.com | support.dell.com HINT: You must remove the upper insert to remove the lower insert.5 From the back of the front panel, p

Adding Parts 657 Remove the screw from the side of the drive cage. Pull the drive cage toward you to unlock it from the computer. Then lift out the dr

66 Adding Partswww.dell.com | support.dell.com8 Remove the metal plate from the selected bay by working the plate back and forth to break the perforat

Adding Parts 67To install a new drive in the upper 3.5-inch bay, first remove the 1/4-inch screw and drive bracket from the drive cage. Attach the new

68 Adding Partswww.dell.com | support.dell.com NOTICE: When you attach the extra connector to the new drive in the following step, match the colored s

Adding Parts 6912 Remove the tape from the wide cable connector and reattach the connector to the original drive. Locate the extra connector on the ca

Safety Instructions 7Safety InstructionsUse the following safety guidelines to protect yourself and your computer. For comfort and efficiency, observe

70 Adding Partswww.dell.com | support.dell.com13 Insert the front panel hooks into the computer slots, and snap the front panel back onto the computer

Adding Parts 71Replacing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7.

72 Adding Partswww.dell.com | support.dell.com

www.dell.com | support.dell.comSECTION 4AppendixSpecificationsStandard SettingsContacting DellRegulatory InformationWarranty and Return Policy Informa

74 Appendixwww.dell.com | support.dell.comSpecificationsMicroprocessorMicroprocessor type Intel® Pentium® III microprocessorL1 cache 32 KB (16-KB data

Appendix 75MemoryArchitecture non-ECC PC133 SDRAMMemory connectors two; gold contactsMemory capacities 64, 128, and 256 MB (non-ECC)Minimum memory 64

76 Appendixwww.dell.com | support.dell.comAudio1three miniature jacks for line in, line out, and microphoneNIC2RJ45 connector that supports 10BASE-T a

Appendix 77Power light green Hard-drive access light green Network lights (optional) green and yellowDiagnostic code lights four bicolor (yellow and g

78 Appendixwww.dell.com | support.dell.comStandard SettingsThe system setup program contains the standard settings for your computer. NOTICE: Unless y

Appendix 79Viewing Settings1 Turn on (or restart) your computer.2 When the blue Dell logo appears, press <Del> immediately. If you wait too long

8 Safety Instructionswww.dell.com | support.dell.com• To help protect your computer from sudden, transient increases and decreases in electrical power

80 Appendixwww.dell.com | support.dell.com• The left side lists configuration options and their settings for the hardware installed in your computer.Y

Appendix 81If you have to repeatedly reset time and date information after turning on the computer, replace the battery. CAUTION: A new battery can ex

82 Appendixwww.dell.com | support.dell.comContacting Dell HINT: Toll-free numbers are for use within the country for which they are listed.When you ne

Appendix 83Belgium (Brussels)International Access Code: 00Country Code: 32City Code: 2Technical Support 02 481 92 88Customer Care 02 481 91 19Home/Sma

84 Appendixwww.dell.com | support.dell.comChina (Xiamen)Country Code: 86City Code: 592Technical Support toll free: 800 858 2437Customer Experience to

Appendix 85France (Paris/Montpellier)International Access Code: 00Country Code: 33City Code: (1) (4)Home and Small BusinessTechnical Support 0825 387

86 Appendixwww.dell.com | support.dell.comHong KongInternational Access Code: 001Country Code: 852Technical Support toll free: 800 96 4107Customer Ser

Appendix 87Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Technical Support (Server) toll free: 0120-1984-35Technical Supp

88 Appendixwww.dell.com | support.dell.comLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas,

Appendix 89Mexico International Access Code: 95Country Code: 52City Code: 5Automated Order-Status System (Austin, Texas, U.S.A.)512 728-0685AutoTech (

Safety Instructions 9In addition, take note of these safety guidelines when appropriate:• When you disconnect a cable, pull on its connector, not on t

90 Appendixwww.dell.com | support.dell.comNorway (Lysaker)International Access Code: 00Country Code: 47Technical Support 671 16882Relational Customer

Appendix 91South Africa (Johannesburg)International Access Code: 09/091Country Code: 27City Code: 11Technical Support 011 709 7710Customer Care 011 70

92 Appendixwww.dell.com | support.dell.comSweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Technical Support 08 590 05

Appendix 93U.K. (Bracknell)International Access Code: 010Country Code: 44City Code: 1344Technical Support (Corporate/Preferred Accounts/PAD [1000+ emp

94 Appendixwww.dell.com | support.dell.comReturning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit,

Appendix 954 Pack the equipment to be returned in the original (or equivalent) packing materials.You are responsible for paying shipping expenses. You

96 Appendixwww.dell.com | support.dell.comIf necessary, consult a Dell Technical Support representative or an experienced radio/television technician

Appendix 97FCC Notices (U.S. Only)Most Dell computer systems are classified by the Federal Communications Commission (FCC) as Class B digital devices.

98 Appendixwww.dell.com | support.dell.comClass BThis equipment has been tested and found to comply with the limits for a Class B digital device pursu

Appendix 99Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery d