Dell Precision 370 Manual de usuario

Dell Precision™ Workstation 370 User's GuideInformation About Your ComputerFinding InformationSpecificationsCaring for Your ComputerYour Mini-Tow

NOTE: At 35°C (95°F), the maximumoperating altitude is 914 m (3000 ft).Storage –40° to 65°C (–40° to 149°F)Relative humidity 20% to 80% (noncondensing

4-3-1 Memory failure above address 0FFFFh4-3-3 Timer-chip counter 2 failure4-3-4 Time-of-day clock stopped4-4-1 Serial or parallel port test failure4-

See "Memory Problems."Attachment failed to respond — See "Drive Problems."Bad command or file name — Ensure that you spelled

Memory write/read failure at address, read value expecting value — Memory size in CMOS invalid — See "Lockups and Software Problems."No

battery. See "Replacing the Battery."Timer chip counter 2 failed — Run the Dell Diagnostics.Unexpected interrupt in protected mode — Run

Starting the Dell Diagnostics From the Drivers and Utilities CD1. Insert the Drivers and Utilities CD. 2. Shut down your computer. When the DELL log

Tab Function Results Displays the results of the test and any error conditions encountered.Errors Displays error conditions encountered, error codes,

Windows XP1. Click the Start button and click Control Panel. 2. Under Pick a Category, click Performance and Maintenance. 3. Click System. 4. In t

If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operatingstate that existed before you

To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.Undoing the Last System

Windows 2000To resolve incompatibilities using Device Manager:1. Click the Start button, point to Settings, and then click Control Panel. 2. In the

Back to Contents PageYour Mini-Tower ComputerDell Precision™ Workstation 370 User's Guide Front View Back View Inside View System Board Compo

primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by thecomputer.To reinstall the dri

NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computerbefore you reinstall Windows XP. See the

NOTE: The time required to complete the setup depends on the size of the hard drive and the speed of your computer.NOTICE: Do not press any key when t

Back to Contents PageSolving ProblemsDell Precision™ Workstation 370 User's Guide Troubleshooting Tips Battery Problems Card Problems Card Fa

Fill out the Diagnostics Checklist as you complete these checks.CAUTION: Before you begin any of the procedures in this section, follow the safety ins

Fill out the Diagnostics Checklist as you complete these checks.Ensure that Microsoft® Windows® recognizes the drive — Click the Start button and cl

Run Check Disk — Windows XP1. Click the Start button and click My Computer.2. Right-click Local Disk C:.3. Click Properties.4. Click the Tools t

2. Click Printers and Other Hardware.3. Click Phone and Modem Options.4. Click the Modems tab.5. Click the COM port for your modem.6. Click Prope

Test the keyboard — Connect a properly working keyboard to the computer, and try using the keyboard. Ifthe new keyboard works, the original keyboard

XP operating system environments.1. Click the Start button, point to All Programs→ Accessories, and then click Program CompatibilityWizard.2. In the

light is operating.5 USB 2.0connectors(2)Use the front USB connectors for devices that you connect occasionally, such asflash memory keys or cameras,

Run the Dell Diagnostics.Mouse ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions located inthe P

network connector on the back of the computer and the network jack.Check the network lights on the back of the computer — No light indicates that no

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located inthe Product Information Guide.NOTE: If you n

Fill out the Diagnostics Checklist as you complete these checks.CAUTION: Before you begin any of the procedures in this section, follow the safety ins

Disable digital mode — Your headphones do not work if the CD drive is operating in digital mode.Windows XP1. Click the Start button, click Control

If the screen is difficult to readCheck the monitor settings — See the monitor documentation for instructions on adjusting the contrast andbrightnes

Back to Contents PageCleaning Your ComputerDell Precision™ Workstation 370 User's Guide Computer, Keyboard, and Monitor Mouse Floppy Drive CD

Floppy DriveNOTICE: Do not attempt to clean drive heads with a swab. You might accidentally misalign the heads, which preventsthe drive from operating

Back to Contents PageFeatures of Windows XPDell Precision™ Workstation 370 User's Guide Transferring Information to a New Computer Switching to

6. On the Select a transfer method screen, click the transfer method you prefer. 7. On the What do you want to transfer? screen, select the items yo

1 power connector Insert the power cable.2 padlock ring Insert a padlock to lock the computer cover.3 security cable slot Use a security cable with th

1. Click the Start button and click Control Panel. 2. In the left panel, click Switch to Classic View. Choosing a WallpaperYou can set background co

1. Click the Start button, click Control Panel, and then click Appearance and Themes. 2. Under Pick a task..., click Change the computer's them

2. Click the Desktop tab and click Customize Desktop. 3. Click Run Desktop Cleanup Wizard every 60 days to remove the check mark. 4. Click OK. To r

1 network devices2 network cables3 network adapter connector on computer4 network adapter connectorNetwork Setup WizardThe Microsoft® Windows® XP oper

Back to Contents PageSystem BoardDell Precision™ Workstation 370 User's Guide Removing the System Board Replacing the System BoardCAUTION: Befo

5. Pull up on the two tabs, slide the system board assembly toward the front of the computer, and then lift the assemblyup and away. 6. Place the sy

Back to Contents PageClosing the Computer CoverDell Precision™ Workstation 370 User's GuideCAUTION: Before you begin any of the procedures in thi

Back to Contents PageOpening the Computer CoverDell Precision™ Workstation 370 User's GuideCAUTION: Before you begin any of the procedures in thi

Back to Contents PageDrivesDell Precision™ Workstation 370 User's Guide Overview Hard Drive Floppy Drive Front Panel CD/DVD DriveOverviewYou

Connect hard drives to the connector labeled "SATA" and connect CD/DVD drives to the connector labeled "IDE".Serial ATA hard drive

to the same address. For more information, see "System Setup Options."2 mouseconnectorPlug a standard mouse into the green mouse connector.

When connecting and disconnecting a serial ATA cable, hold the cable by the connector at each end.NOTE: The system board serial ATA connector may have

for these SCSI devices.If you attach additional optional SCSI devices, see the documentation for each device for information about setting theappropri

NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as afoam pad, that will sufficiently

1 tab (2)2 hard driveInstalling a Hard Drive1. Unpack the replacement hard drive, and prepare it for installation. 2. Check the documentation for th

3 screws (4)4. Gently slide the drive into place until the tabs securely click into position. NOTE: If you are installing a hard drive in the lower b

1 power cable2 serial ATA hard-drive cable7. Check all connectors to be certain that they are properly cabled and firmly seated. 8. Close the comput

Floppy DriveCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in theProduct Information Guide.Removing a

1 tabs (2)2 floppy driveInstalling a Floppy Drive1. If you are replacing a drive and the new drive does not have the bracket rails attached, remove t

3. Attach the power and floppy-drive cables to the floppy drive. 1 power cable2 floppy-drive cable

4. If you are installing a new floppy drive rather than replacing a drive, remove the front-panel inserts. From inside the drive bay, gently press on

optional serial connector 2.For more information, see "System Setup Options."Inside ViewCAUTION: Before you begin any of the procedures in t

4. Close the computer cover, halfway and pull the front panel away from the computer. NOTICE: To connect a network cable, first plug the cable into t

1 CD/DVD drive cable2 power cable3. Press inward on the two tabs on the sides of the drive, and then slide the drive upward and remove it from the dr

1 tabs (2)2 CD/DVD driveInstalling a CD/DVD Drive1. If you are installing a new drive, unpack the drive and prepare it for installation. Check the do

1 drive2 bracket rails (2)3 screws (4)4. Gently slide the drive into place until the tabs securely click into position. 5. Connect the power, audio,

If you are adding a drive that has an audio cable, connect the audio cable to the audio connector on the system board.1 audio cable (some drives do no

13. To verify that your computer works correctly, run the Dell Diagnostics. Back to Contents Page

Back to Contents PageAppendixDell Precision™ Workstation 370 User's Guide Getting Help Problems With Your Order Product Information Returning

You can contact Dell electronically using the following addresses:World Wide Webwww.dell.com/www.dell.com/ap/ (Asian/Pacific countries only)www.dell.c

Dell customers about their portable and desktop computers.When you call AutoTech, use your touch-tone telephone to select the subjects that correspond

4. Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, andso on) if the return is for c

System Board Components1 floppy drive (FLOPPY) 12 PCI card slots(1-3)2 IDE drive (PRI IDE) 13 front panel audio (FP AUD)3 SATA connectors (SATA-0, SAT

Back to Contents PageContacting DellDell Precision™ Workstation 370 User's GuideTo contact Dell electronically, you can access the following webs

City Code: 1Home/Small Business Customer Care 0820 240 530 14Preferred Accounts/Corporate Customer Care 0820 240 530 16Home/Small Business Technical S

China (Xiamen)Country Code: 86City Code: 592Tech Support website: support.dell.com.cn Tech Support E-mail: [email protected] Tech Support Fax 818

Switchboard (Home/Small Business) 3287 5000Fax Switchboard (Home/Small Business) 3287 5001Dominica General Support toll-free: 1-866-278-6821Dominican

GreeceInternational AccessCode: 00Country Code: 30Website: support.euro.dell.com E-mail: support.euro.dell.com/gr/en/emaildell/ Technical Support 08

City Code: 02Technical Support 02 577 826 90Customer Care 02 696 821 14Fax 02 696 821 13Switchboard 02 696 821 12Corporate Technical Support 02 57

Sales (Austin, Texas, U.S.A.) 512 728-4397SalesFax (Austin, Texas, U.S.A.) 512 728-4600or 512 728-3772LuxembourgInternational AccessCode: 00Country Co

Home/Small Business Customer Care 020 674 42 00Relational Customer Care 020 674 4325Home/Small Business Sales 020 674 55 00Relational Sales 020 674 5

Country Code: 351Customer Care 800 300 413Sales 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10Fax 21 424 01 12Puerto Rico General Support

Technical Support 08 590 05 199Relational Customer Care 08 590 05 642Home/Small Business Customer Care 08 587 70 527Employee Purchase Program (EPP) Su

Corporate/Public Sector Sales 01344 860 456Home and Small Business Fax 0870 907 4006Uruguay General Support toll-free: 000-413-598-2521U.S.A. (Austin,

Back to Contents PageGlossaryDell Precision™ Workstation 370 User's GuideA B C D E F G H I K L M N O P R S T

bps — bits per second — The standard unit for measuring data transmission speed.BTU — British thermal unit — A measurement of heat output.bus — A comm

performance.device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer.device driver — See driver

expansion card — A circuit board that installs in an expansion slot on the system board in some computers, expanding thecapabilities of the computer.

then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive isautomatically restored.HTML — hy

nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio waves to forma wide area network (WAN).LCD

NVRAM — nonvolatile random access memory — A type of memory that stores data when the computer is turned off or losesits external power source. NVRAM

information and describe new product enhancements or corrections that have not yet been documented.read-only — Data and/or files you can view but cann

Network connections cannot be protected by surge protectors. Always disconnect the network cable from the networkconnector during electrical storms.SV

Back to Contents PageYour Desktop ComputerDell Precision™ Workstation 370 User's Guide Front View Back View Inside View System Board Componen

system memory. The amount of video memory installed primarily influences the number of colors that a program can display.video mode — A mode that desc

Back to Contents PageFCC Notices (U.S. Only)Dell Precision™ Workstation 370 User's Guide Class A Class B FCC Identification Information Most D

FCC Identification InformationThe following information is provided on the device or devices covered in this document in compliance with FCC regulatio

NOTE: To use the IEEE 1394 connector, you need an add-in-card that supportsthis feature. To order a card contact Dell.7 headphoneconnectorUse the head

System BoardClosing the Computer CoverRemoving and Installing Parts for YourDesktop ComputerBefore You BeginOpening the Computer CoverMemoryDrivesHard

1 parallelconnectorConnect a parallel device, such as a printer, to the parallel connector. If youhave a USB printer, plug it into a USB connector.NOT

(2)It is recommended that you use the front USB connectors for devices that youconnect occasionally, such as flash memory keys or cameras, or for boot

1 CD/DVD drive 5 processor airflow shroud and fan2 floppy drive (optional) 6 security cable slot3 hard drive 7 power supply4 padlock ring Cable Co

5 SCSI LED connector 16 CD audio input (CD IN)6 front panel connector 17 processor power connector7 speaker 18 processor socket8 secondary serial port

Back to Contents PageAdvanced FeaturesDell Precision™ Workstation 370 User's Guide LegacySelect Technology Control Manageability Security Pas

Voltage: Generic Critical Voltage Problem/GenericCritical Voltage Problem ClearedThe voltage from integrated voltage regulators is out of limitsor the

4. Use the left- and right-arrow key to select an option setting. 5. Exit system setup. Option SettingsEnabled — If the computer cover is opened, th

access the data stored on your hard drive.Option SettingsYou cannot change or enter a new system password if either of the following two options is di

When you start or restart your computer, one of the following prompts appears on the screen.If Password Status is set to Unlocked:Type in the password

Set — Does not allow assignment of setup passwords; users must enter a setup password to make changes to systemsetupNot Set — Allows assignment of set

Back to Contents PageInformation About Your ComputerDell Precision™ Workstation 370 User's Guide Finding Information Specifications Caring for

Disabling a Forgotten Password and Setting a New PasswordTo reset system and/or admin passwords, see "Clearing Forgotten Passwords."System S

Key Functions — This field appears below theOption Field and lists keys and their functionswithin the active system setup field.System Setup OptionsNO

LPT PortAddressDetermines the address that the built-in parallel port uses.LPT PortDMADetermines the address that the parallel port uses when it is in

ModeRemoteWake-UpThis option allows the system to power up when a Network Interface Controller or Remote Wakeup-capablemodem receives a wake up signal

Onboard or USB CD Drive — The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CDhas no operating system, the computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located inthe Product Information Guide.NOTICE: This p

4. Connect your computer and monitor to electrical outlets, and turn them on. 5. After the Microsoft® Windows® desktop appears on your computer, shu

"sleep states":Standby. In this sleep state, power is reduced or turned off for most components, including the cooling fans. However,system

3. In the Device Manager window, click the plus (+) sign next to the processor type. If Hyper- Threading is enabled, theprocessor is listed twice. Yo

Another advantage of a RAID level 0 configuration is that it utilizes the full capacities of the drives. If you have two 160-GBdrives installed, you h

Warranty informationSafety instructionsRegulatory informationErgonomics informationEnd User LicenseAgreement Dell™ Product Information GuideNOTE: This

Back to Contents PageCopying CDs and DVDsDell Precision™ Workstation 370 User's GuideNOTE: Ensure that you follow all copyright laws when you cre

create a DVD+R disc, you may not be able to write to that disc again if the disc is "finalized" or "closed" during the final stage

Back to Contents PageBefore You BeginDell Precision™ Workstation 370 User's Guide This chapter provides procedures for removing and installing th

edges, not by its pins.NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that isnot authori

Back to Contents PageOpening the Computer CoverDell Precision™ Workstation 370 User's Guide CAUTION: Before you begin any of the procedures in th

3 padlock ringBack to Contents Page

Back to Contents PageMemoryDell Precision™ Workstation 370 User's Guide Memory Overview Installing Memory Removing MemoryNOTICE: Before you insta

A matched pair of memory modules in connectors DIMM_1and DIMM_2 (white securing clips)B matched pair of memory modules in connectors DIMM_3and DIMM_4

Installing MemoryCAUTION: Before you begin any of the procedures in this section, follow the safety instructions located inthe Product Information Gui

4. Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cu

Reference — Computer documentation, product specifications, and white papersService call status andsupport historyTop technical issues formy computerF

Back to Contents PageDrivesDell Precision™ Workstation 370 User's Guide Overview Hard Drive Front-Panel Inserts Floppy Drive CD/DVD DriveOve

Serial ATA hard drives should be connected to the connector labeled SATA on the system board. IDE CD/DVD drives should beconnected to the connector la

NOTE: The system board serial ATA connector may have an attached cover or shroud.Power Cable Connector1 power cable2 power input connectorSCSI Device

Device TerminationSCSI logic requires that termination be enabled for the two devices at opposite ends of the SCSI chain and disabled for alldevices i

2. Follow the procedures in "Before You Begin." Removing a Hard Drive1. Disconnect the power and hard-drive cables from the drive. 1 power

2hard driveInstalling a Hard Drive1. Unpack the replacement hard drive, and prepare it for installation. 2. Check the documentation for the drive to

1 power cable2 hard-drive cable6. Check all connectors to be certain that they are properly cabled and firmly seated. 7. Close the computer cover. N

1 rail tabs (2)2 second hard drive in upper bay3 first hard drive in lower bay4 hard drive bay6. Connect a power cable to the drive. 7. Connect the

4. From the outside of the computer, pull the insert away from the computer's front panel. 5. Remove the insert from the insert frame by pressi

TechnologyLevel 1 (L1) cache 8 KB or 16 KBLevel 2 (L2) cache 512 KB or 1 MBLevel 3 (L3) cache 0 or 2 MBMemoryType Dual channel DDR2 400-MHz (PC2-3200)

b. Slightly press the right-side insert release tab and gently push in the insert. If you are adding a floppy drive and you purchased the drive from

4. Press inward on the two tabs on the sides of the drive, slide the drive upward, and remove it from the floppy-drivebay. Installing a Floppy Drive1

1 power cable2 floppy-drive cable3 floppy-drive connector (DSKT)5. If you are installing a new floppy drive rather than replacing a drive, remove the

Removing a CD/DVD Drive1. Follow the procedures in "Before You Begin." 2. Disconnect the power, audio, and CD/DVD drive cables from the ba

Installing a CD/DVD Drive1. If you are installing a new drive, unpack the drive and prepare it for installation. Check the documentation that accompa

1 power cable2 audio cable3 CD/DVD drive cable6. If you are installing a new CD/DVD drive rather than replacing a drive, remove the front panel inser

Back to Contents PageCardsDell Precision™ Workstation 370 User's Guide PCI Cards PCI Express CardsCAUTION: Before you begin any of the procedur

1 PCI card 4 filler bracket2 edge connector 5 retention arm3 card connector 6 lever3. If you are installing a new card, remove the filler bracket to

1 bracket within slot2 bracket caught outside of slot3 fully seated card4 not fully seated card7. Before you lower the retention arm, ensure that: Th

1 filler bracket2 alignment bar3 alignment guide4 retention armNOTICE: Do not route card cables over or behind the cards. Cables routed over the cards

Type PCI Express x16 up to 150 WAudioType AC97, Sound Blaster emulationStereo conversion 16-bit analog-to-digital; 20-bit digital-to-analogControllers

9. If you removed a sound card: a. Enter system setup, select Audio Controller, and change the setting to On. b. Connect external audio devices to

1 top of retention mechanism 8 edge connector2 PCI Express x16 card 9 card connector3 securing slot 10 filler bracket4 securing tab 11 retention arm5

by its top corners, and ease it out of its connector.5. Prepare the card for installation. See the documentation that came with the card for informat

1 filler bracket2 alignment bar3 alignment guide4 retention armNOTICE: Do not route card cables over or behind the cards. Cables routed over the cards

Removing a PCI Express Card1. Follow the procedures in "Before You Begin." 2. Press the lever on the card retention arm and raise the rete

Back to Contents PageInstalling the Card FanDell Precision™ Workstation 370 User's GuideNOTICE: PCI Express graphics cards that run higher than 7

1 top edge of card fan bracket 4 card fan connector on system board2 card fan cable 5 hooks on inside of computer cover3 cabling slot 6 card fan brack

9. Connect your computer and devices to their electrical outlets, and turn them on. Back to Contents Page

Back to Contents PageAirflow Shroud and Processor Dell Precision™ Workstation 370 User's Guide Airflow Shroud ProcessorAirflow ShroudRemoving t

2. Disconnect the cooling fan power cable from the fan connector on the system board. 3. Disconnect the power cable from the power connector on the

two 5.25-inch drive baysAvailable devices Serial ATA drive, floppy drive, USBmemory devices, CD drive, CD-RW drive,DVD drive, DVD+RW drive, and DVD an

b. On the retention base locate the tab opposite the power supply. Press on the retention base tab until the heatsink pops up slightly. c. Press out

1 retention tab2 heat sink3 retention baseNOTICE: If you are installing a processor upgrade kit from Dell, discard the original heat sink. If you are

1 processor cover2 processor3 socket4 socket5. Remove the processor from the socket. Leave the release lever extended in the release position so that

1 processor cover2 processor3 socket4 socket release lever5 pin-1 corner6 notch (2)NOTICE: Be careful not to touch or bend the pins on the system boar

8. Reinstall the retention module clips. 9. Lower the airflow shroud over the heat sink. 10. Reconnect the cooling fan power cable to the fan conne

Back to Contents PageBatteryDell Precision™ Workstation 370 User's Guide Replacing the BatteryCAUTION: Before you begin any of the procedures in

5. Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.6.

Back to Contents PageControl PanelDell Precision™ Workstation 370 User's Guide Control-Panel Components Removing the Control Panel Replacing t

1 hard-drive access light2 power button3 screw hole4 alignment hole5 control-panel connector6 power lightRemoving the Control Panel1. Follow the proc

Desktop Computer1 control panel2 mounting screw

Power light green light—blinking green in sleep state;solid green for power-on stateamber light—blinking amber indicates aproblem with an installed de

Replacing the Control PanelFollow the removal procedure in reverse order, ensuring that the tabs on the top panel, bottom panel, and front panel arese

Back to Contents PageI/O PanelDell Precision™ Workstation 370 User's Guide I/O Panel Components Removing the I/O Panel Replacing the I/O Panel

1 chassis-intrusion switchconnector7 headphone connector2 speaker connector 8 IEEE 1394 connector3 front-panel IEEE 1394connector9 USB 2.0 connector(2

Desktop ComputerReplacing the I/O Panel

To replace the I/O panel, follow the removal procedures in the reverse order.Back to Contents Page

Back to Contents PagePower SupplyDell Precision™ Workstation 370 User's Guide Removing the Power Supply Replacing the Power Supply CAUTION: B

4. Slide the power supply toward the front of the computer approximately 1 inch. 5. Lift the power supply up and out of the computer. Replacing the

Back to Contents PageTools to Help Solve ProblemsDell Precision™ Workstation 370 User's Guide Diagnostic Lights Beep Codes Error Messages Del

A possible floppy orhard drive failure hasoccurred.Reseat all power and data cables and restart the computer.A possible USB failurehas occurred.Reinst

Beep CodesYour computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series ofbeeps, called a b