Dell Dimension 8300 Manual de usuario Pagina 39
- Pagina / 146
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Solving Problems 39
A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy
disk or CD.
A program is designed for an earlier Microsoft
®
Windows
®
operating system
A solid blue screen appears
Other software problems
CHECK THE SOFTWARE DOCUMENTATION — Many software manufacturers maintain
websites with information that may help you solve the problem. Ensure that you properly installed
and configured the program. If necessary, uninstall and then reinstall the program.
RUN THE PROGRAM COMPATIBILITY WIZARD —
Windows XP provides a Program Compatibility Wizard that configures a program so it runs in an
environment similar to non-Windows XP operating system environments.
1 Click the Start button, point to All Programs→ Accessories, and then click Program
Compatibility Wizard.
2 In the welcome screen, click Next.
3 Follow the instructions on the screen.
TURN THE COMPUTER OFF — If the computer does not respond to a keystroke or a proper
shutdown, press the power button for at least 8 to 10 seconds until the computer turns off.
Press the power button again to restart the computer. The chkdsk program automatically runs
during the start-up process. Follow the instructions on the screen.
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE
MANUFACTURER FOR TROUBLESHOOTING INFORMATION
BACK UP YOUR FILES IMMEDIATELY — If your computer has a CD-RW drive or a zip drive
installed, see the drive’s documentation for instructions.
ENSURE THAT YOU HAVE NOT MADE AN ERROR WHILE ENTERING DATA — See the
program documentation to ensure that the values or characters you are entering are valid.
- Dell™ Dimension™ 8300 Series 1
- Notes, Notices, and Cautions 2
- Abbreviations and Acronyms 2
- Contents 3
- 2 Solving Problems 4
- 3 Advanced Troubleshooting 5
- 4 Adding Parts 6
- 5 Appendix 7
- 8 Contents 8
- CAUTION: Safety Instructions 9
- 10 Safety Instructions 10
- SAFETY: Battery Disposal 11
- 12 Safety Instructions 12
- Setting Up and Using 17
- Your Computer 17
- Setting Up a Printer 18
- Connecting a USB Printer 19
- Network Setup Wizard 22
- Connecting to the Internet 23
- Copying CDs and DVDs 25
- Hyper-Threading 26
- Turning Off Your Computer 27
- Solving Problems 29
- Finding Solutions 30
- Solving Problems 31 31
- Finding Help Information 32
- Battery Problems 32
- Drive Problems 33
- CD drive problems 34
- DVD drive problems 35
- Hard drive problems 35
- Error Messages 37
- General Problems 38
- Other technical problems 40
- General hardware problems 40
- IEEE 1394 Device Problems 41
- Keyboard Problems 42
- Mouse Problems 42
- Network Problems 44
- Power Problems 44
- Printer Problems 46
- Scanner Problems 47
- Sound and Speaker Problems 48
- No sound from headphones 49
- Video and Monitor Problems 50
- 52 Solving Problems 52
- Advanced 53
- Troubleshooting 53
- Diagnostic Lights 54
- = yellow 55
- Dell Diagnostics 58
- Dell Diagnostics Main Menu 60
- What Is a Driver? 61
- Identifying Drivers 61
- Reinstalling Drivers 62
- Using Windows 63
- System Restore 63
- Incompatibilities 65
- Reinstalling Microsoft 66
- Windows 66
- Windows XP Setup 67
- Adding Parts 69
- Front View 70
- Back View 72
- Reattaching the Hinge Arms 75
- Reattaching the Front Door 77
- Opening the Computer Cover 78
- Looking Inside Your Computer 80
- System Board 81
- Installing and Removing Cards 82
- Removing a Card 86
- Adding Memory 87
- Installing Memory 88
- Removing an AGP Card 91
- Installing an AGP Card 92
- Adding a Second Hard Drive 93
- Adding a Floppy Drive 96
- Installing a Floppy Drive 99
- Closing the Computer Cover 100
- Appendix 101
- Specifications 102
- Standard Settings 106
- Viewing Settings 107
- System Setup Screens 107
- Boot Sequence 107
- Clearing Forgotten Passwords 109
- Replacing the Battery 110
- 112 Appendix 112
- Contacting Dell 113
- Regulatory Notices 131
- NOM Information (Mexico Only) 132
- Limited Warranties 133
- 134 Appendix 134
- What will Dell do? 135
- How will you fix my product? 135
- 136 Appendix 136
- Appendix 137 137
- Caribbean Only) 139
- Exclusions 140
- Making a Claim 140
- and Celeron 141
- Processors Only 141
- (U.S. and Canada Only) 141
- 142 Appendix 142
- Index 143 143
- 144 Index 144
- Index 145 145
- 146 Index 146
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