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46 Solving Problems
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Printer Problems
NOTE: If you need technical assistance for your printer, call the printer’s manufacturer. See the
printer documentation for the correct phone number.
ELIMINATE INTERFERENCE — Electrical appliances on the same circuit or operating near the
computer can cause interference. Other causes of interference are:
• Power extension cables
• Keyboard and mouse extension cables
• Too many devices on a power strip
• Multiple power strips connected to the same electrical outlet
CHECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and
troubleshooting information.
ENSURE THAT THE PRINTER IS TURNED ON — See the printer documentation for power
button information.
VERIFY THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer
(see page 18).
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it
with another device, such as a lamp.
- Dell™ Dimension™ 8300 Series 1
- Notes, Notices, and Cautions 2
- Abbreviations and Acronyms 2
- Contents 3
- 2 Solving Problems 4
- 3 Advanced Troubleshooting 5
- 4 Adding Parts 6
- 5 Appendix 7
- 8 Contents 8
- CAUTION: Safety Instructions 9
- 10 Safety Instructions 10
- SAFETY: Battery Disposal 11
- 12 Safety Instructions 12
- Setting Up and Using 17
- Your Computer 17
- Setting Up a Printer 18
- Connecting a USB Printer 19
- Network Setup Wizard 22
- Connecting to the Internet 23
- Copying CDs and DVDs 25
- Hyper-Threading 26
- Turning Off Your Computer 27
- Solving Problems 29
- Finding Solutions 30
- Solving Problems 31 31
- Finding Help Information 32
- Battery Problems 32
- Drive Problems 33
- CD drive problems 34
- DVD drive problems 35
- Hard drive problems 35
- Error Messages 37
- General Problems 38
- Other technical problems 40
- General hardware problems 40
- IEEE 1394 Device Problems 41
- Keyboard Problems 42
- Mouse Problems 42
- Network Problems 44
- Power Problems 44
- Printer Problems 46
- Scanner Problems 47
- Sound and Speaker Problems 48
- No sound from headphones 49
- Video and Monitor Problems 50
- 52 Solving Problems 52
- Advanced 53
- Troubleshooting 53
- Diagnostic Lights 54
- = yellow 55
- Dell Diagnostics 58
- Dell Diagnostics Main Menu 60
- What Is a Driver? 61
- Identifying Drivers 61
- Reinstalling Drivers 62
- Using Windows 63
- System Restore 63
- Incompatibilities 65
- Reinstalling Microsoft 66
- Windows 66
- Windows XP Setup 67
- Adding Parts 69
- Front View 70
- Back View 72
- Reattaching the Hinge Arms 75
- Reattaching the Front Door 77
- Opening the Computer Cover 78
- Looking Inside Your Computer 80
- System Board 81
- Installing and Removing Cards 82
- Removing a Card 86
- Adding Memory 87
- Installing Memory 88
- Removing an AGP Card 91
- Installing an AGP Card 92
- Adding a Second Hard Drive 93
- Adding a Floppy Drive 96
- Installing a Floppy Drive 99
- Closing the Computer Cover 100
- Appendix 101
- Specifications 102
- Standard Settings 106
- Viewing Settings 107
- System Setup Screens 107
- Boot Sequence 107
- Clearing Forgotten Passwords 109
- Replacing the Battery 110
- 112 Appendix 112
- Contacting Dell 113
- Regulatory Notices 131
- NOM Information (Mexico Only) 132
- Limited Warranties 133
- 134 Appendix 134
- What will Dell do? 135
- How will you fix my product? 135
- 136 Appendix 136
- Appendix 137 137
- Caribbean Only) 139
- Exclusions 140
- Making a Claim 140
- and Celeron 141
- Processors Only 141
- (U.S. and Canada Only) 141
- 142 Appendix 142
- Index 143 143
- 144 Index 144
- Index 145 145
- 146 Index 146
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