Dell OptiPlex GX100 Manual de usuario

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Dell™OptiPlex™GX100SystemUser'sGuide
Models DCP, DCS, and MMP
Notes, Notices, and Cautions
Throughout this guide, there may be blocks of text printed in bold type or in italic type. These blocks are notes, notices, and cautions, and they are
used as follows:
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
Information in this document is subject to change without notice.
©2000-2001 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, OptiPlex, OptiFrame, Dell OpenManage, Dimension, Latitude, Inspiron, and DellWare are trademarks of Dell Computer Corporation;
Microsoft, Windows, MS-DOS, and WindowsNT are registered trademarks of Microsoft Corporation; Intel is a registered trademark, and Celeron is a trademark of Intel
Corporation; 3Com is a registered trademark of 3Com Corporation; IBM and OS/2 are registered trademarks of International Business Machines Corporation; Novell and
NetWare are registered trademarks of Novell, Inc. As an ENERGY STAR Partner, Dell Computer Corporation has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
Initial release: 18 May 1999
Last revised: 17 Jan 2001
Introduction
Setup and Operation
System Setup
Installing Upgrades
Troubleshooting
Technical Specifications
NOTE: You can obtain the latest version of this document from the Dell support Web site at http://support.dell.com.
NOTE: A NOTE indicates important information that helps you make better use of your system.
CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate
injury.
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Indice de contenidos

Pagina 1

Dell™OptiPlex™GX100SystemUser'sGuide Models DCP, DCS, and MMP Notes, Notices, and Cautions Throughout this guide, there may be blocks of tex

Pagina 2 - Basic Checks

Europe Contact Numbers Country (City) Department Name or Service Area Code Local Number or Toll-Free Number Austria (Vienna) NOTE: Customers in Au

Pagina 3 - Look and Listen

Expansion Bus Bus types Peripheral Component Interconnect (PCI), Industry-Standard Architecture (ISA) Bus speed PCI: 33 MHz ISA: 8.33 MHz Small form-f

Pagina 4 - System Setup

Personal System/2 (PS/2)-style keyboard 6-pin mini-Deutsche Industrie Norm (DIN) PS/2-compatible mouse 6-pin mini-DIN Universal Serial Bus (USB) two U

Pagina 5 - Replacing the Battery

Back to Contents Page Small-form-factor chassis: Height 9.1 cm (3.6 inches) Width 31.8 cm (12.5 inches) Depth 37.8 cm (14.9 inches) Weight 6.6 kilogra

Pagina 6

Back to Contents Page SystemSetup:Dell™OptiPlex™GX100SystemUser'sGuide Back to Contents Page Using System Setup System Setup Options

Pagina 7 - International Dialing Codes

Back to Contents Page OptionalStand:Dell™OptiPlex™GX100SystemUser'sGuide Removing and Attaching the Small-Form-Factor or Low-Profile Chass

Pagina 8 - Americas Contact Numbers

Back to Contents Page UsingSystemSetup:Dell™OptiPlex™GX100SystemUser'sGuide Overview Each time you turn on your computer system or press

Pagina 9

System Setup Navigation Keys Table 1 lists the keys you use to view or change information on the System Setup screen and to exit the program. Table 1.

Pagina 10 - Europe Contact Numbers

Back to Contents Page Troubleshooting:Dell™OptiPlex™GX100SystemUser'sGuide Back to Contents Page Basic Checks External Components Messag

Pagina 11

   Fax 0825 004 701 Switchboard 0825 004 700 Switchboard (Alternative) 04 99 75 40 00 Sales 0825 004 700 Web site: http://support.euro.dell

Pagina 12

NOTE: Customers in Luxembourg call Belgium for sales, customer, and technical assistance. Home/Small Business Sales (Brussels, Belgium)  toll fre

Pagina 13

Asia and Other Regions Contact Numbers Technical Support  902 100 130 Customer Care  902 118 546 Switchboard 91 722 92 00 Fax 91 722 95 83We

Pagina 14

NOTE: Customers in Brunei call Malaysia for customer assistance. Customer Service (Penang, Malaysia)  633 4949 Transaction Sales (Penang, Malaysia

Pagina 15

Back to Contents Page (Singapore) NOTE: Customers in Singapore call Malaysia for customer assistance. Customer Service (Penang, Malaysia) 04 633 4

Pagina 16 - Before You Start Testing

Back to Contents Page Dell™Diagnostics:DellOptiPlex™GX100SystemUser'sGuide Overview Ifyouexperienceaproblemwithyourcomputer,runth

Pagina 17 - Advanced Testing

6. Press <Alt><b> to exit system setup and save the change. ThecomputerrebootsandtheDelllogoscreenappears,followedbyamessage

Pagina 18

l Device Groups — Lists the diagnostic test groups in the order they run if you select All from the Run tests menu option To select a test device gro

Pagina 19

Back to Contents Page Diskette, Tape, and CD-ROMDrives:Dell™OptiPlex™GX100SystemUser'sGuide Installing a CD-ROM Drive in a Small-Form-Fact

Pagina 20

Back to Contents Page BasicChecks:Dell™OptiPlex™GX100SystemUser'sGuide Overview If your Dell computer system is not working as expected, a

Pagina 21

5. Connect a power cable and an interface cable to the appropriate connectors on the back of the drive (see Figure 3). Figure 3. Attaching Cables to

Pagina 22

If a drive is already installed in the bay and you are replacing it, be sure to disconnect the DC power cable and interface cable from the back of the

Pagina 23

9. Connect the appropriate interface cable to the interface connector on the back of the drive (see Figure 8). If your system came with an enhanced

Pagina 24

2. Remove the computer cover as instructed in "Removing and Replacing the Computer Cover." 3. Remove the front bezel (mini tower only) as i

Pagina 25 - Connecting Drives

7. Connect a DC power cable to the power input connector on the back of the drive (see Figure 12). 8. Connect the appropriate interface cable to the

Pagina 26 - Riser Boards

Connecting Drives When you install a drive, you connect two cables—a DC power cable and an interface cable—to the back of the drive. Your drive’s powe

Pagina 27

Back to Contents Page ExpansionCards:Dell™OptiPlex™GX100SystemUser'sGuide Overview OptiPlex GX100 systems can accommodate a mix of 32-bit

Pagina 28 - Installing an Expansion Card

Figure 4. Low-Profile Chassis PCI/ISA Riser Board (Optional) Mini Tower Chassis Riser Board The mini tower chassis is available with either a PCI rise

Pagina 29 - Removing an Expansion Card

Installing an Expansion Card To install an expansion card, perform the following steps. 1. Prepare the expansion card for installation, and remove the

Pagina 30

Figure 10. Installing an Expansion Card in a Mini Tower Chassis 5. When the card is firmly seated in the connector, secure the card's mounting br

Pagina 31 - Troubleshooting the Keyboard

4. Reconnect the system to an electrical outlet. Make sure that all connections fit tightly together, and turn on the system. 5. If the problem is re

Pagina 32 - Troubleshooting I/O Ports

2. If necessary, disconnect any cables connected to the card. 3. Unscrew the mounting bracket of the card you want to remove. 4. Grasp the card by i

Pagina 33

Back to Contents Page ExternalComponents:Dell™OptiPlex™GX100SystemUser'sGuide Overview This section provides troubleshooting procedures fo

Pagina 34 - Contacting Dell

Troubleshooting the Mouse This procedure determines what kind of mouse problem you have. If a system error message indicates a mouse problem when you

Pagina 35

See the documentation for the printer and for your operating system for instructions on reinstalling the printer driver. 2. Turn off the parallel prin

Pagina 36

Back to Contents Page GettingHelp:Dell™OptiPlex™GX300SystemUser'sGuide Back to Contents Page Help OverviewContacting Dell

Pagina 37

Back to Contents Page Hard-DiskDrives:Dell™OptiPlex™GX100SystemUser'sGuide General Information About EIDE Hard-Disk Drives The small form-

Pagina 38

5. Remove the drive bracket from the chassis. a. If a drive is already installed in the bracket, disconnect the power and interface cables from the b

Pagina 39

8. Connect a power cable to the power input connector on the back of the drive, and connect an EIDE cable to the interface connector on the back of th

Pagina 40

1. If you are replacing a hard-disk drive that contains data you want to keep, be sure to make a backup of your files before you begin this procedure.

Pagina 41

b. Then rotate the bracket toward the drive cage, and fit the bracket's sliding tab on the drive-cage slide rail. c. Slide the bracket into plac

Pagina 42

System Setup You can easily correct certain system problems by verifying the correct settings in System Setup. When you boot your system, your system

Pagina 43 - Help Tools

NOTICE: When you unpack the drive, do not set it on a hard surface, which may damage the drive. Instead, set the drive on a surface, such as a foam pa

Pagina 44 - Product Information

8. Connect a power cable to the power input connector on the back of the drive (see Figure 12). Check all connectors to be certain that they are prope

Pagina 45 - Before You Call

See the documentation for your operating system for instructions. 17. Test the hard-disk drive by running the Dell Diagnostics. 18. If the drive you

Pagina 46

Back to Contents Page HelpOverview:Dell™OptiPlex™GX100SystemUser'sGuide Technical Assistance If you need assistance with a technical probl

Pagina 47

[email protected] [email protected] (for Asian/Pacific countries only) support.euro.dell.com (for Europe only) l Electronic Quote Service sales@

Pagina 48 - Internal Views

3. Include a copy of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics. 4. Include

Pagina 49

Back to Contents Page Front-PanelInserts:Dell™OptiPlex™GX100SystemUser'sGuide Low-Profile Chassis Front-Panel Inserts Empty drive bays con

Pagina 50 - System Board Jumpers

Mini Tower Chassis Front-Panel Inserts Empty drive bays contain a front-panel insert to protect the inside of the computer from dust particles and als

Pagina 51 - System Board Labels

Back to Contents Page InsideYourComputer:Dell™OptiPlex™GX100SystemUser'sGuide Overview This section describes the inside of your computer

Pagina 52

Figure 4, Figure 5, and Figure 6 show the small-form-factor, low-profile, and mini tower chassis, respectively, with the cover removed. Figure 4. Insi

Pagina 53

Back to Contents Page Battery:Dell™OptiPlex™GX100SystemUser'sGuide Overview A 3.0-volt (V) CR2032 coin-cell battery installed on the system

Pagina 54

System Board Components Figure 7 shows the system board and the location of all its sockets and connectors. Figure 7. System Board Components System B

Pagina 55

Jumpers are small blocks on a circuit board with two or more pins emerging from them. Plastic plugs containing a wire fit down over the pins. The wire

Pagina 56

2. Disconnect the AC power cable from the AC power receptacle on the back of the power supply (see Figure 9). 3. Free the power supply from the se

Pagina 57

1. Remove the computer cover as instructed in "Removing and Replacing the Computer Cover."  Check any cables connected to expansion cards

Pagina 58

4. Slide the expansion-card cage out of the chassis. 5. Lift the expansion-card cage up and away from the chassis. To replace the expansion-card cag

Pagina 59

1. With the securing lever in the upright position, align the slots in the left side of the expansion-card cage with the tabs on the back and bottom o

Pagina 60

Back to Contents Page InstallingUpgrades:Dell™OptiPlex™GX100SystemUser'sGuide Back to Contents Page Inside Your ComputerBatteryExpansion C

Pagina 61 - Troubleshooting the Battery

Back to Contents Page InternalComponents:Dell™OptiPlex™GX100SystemUser'sGuide Overview This section provides troubleshooting procedures fo

Pagina 62

2. If you have installed a padlock through the padlock ring on the back panel, remove the padlock. 3. If your computer has a mini tower chassis, skip

Pagina 63 - Troubleshooting Drives

To replace the computer cover, perform the following steps: 1. Check all cable connections, especially those that might have come loose during your w

Pagina 64

5. Replace the computer cover, reconnect your computer and peripherals to their electrical outlets, and turn them on. 6. Enter System Setup, and conf

Pagina 65 - Software Features

4. If your computer has a mini tower chassis, replace the computer cover as follows: a. Face the left side of the computer and hold the cover at a sl

Pagina 66 - Manageability Features

If the system has power, proceed to step 6. If the system does not have power, see "Getting Help" for instructions on obtaining technical as

Pagina 67

Troubleshooting Expansion Cards If an error message indicates an expansion-card problem or if an expansion card seems to perform incorrectly or not at

Pagina 68

Troubleshooting video problems involves determining which of the following is the source of the problem: the monitor, the monitor interface cable, or

Pagina 70 - Installing DIMMs

Back to Contents Page Introduction:Dell™OptiPlex™GX100SystemUser'sGuide Overview Dell OptiPlex GX100 Managed PC systems are designed around

Pagina 71 - Removing DIMMs

features (a setup password, a system password, a system-password lock option, a write-protect option for diskette drives, and display of the system&ap

Pagina 72 - System Messages

l Automated inventory control of one or more groups for the remote systems in a Dell DMI network Network administrators can automate inventory to occ

Pagina 73

l Wake from ARP l Wake from NetBIOS name lookup l Directed wake packet The specification also defines Magic Packet as a wake-up method. Wake-up tec

Pagina 74 - System Beep Codes

CIM Support CIM allows you to access system management information if your system is running Microsoft®Windows 98 or any other Windows operating syst

Pagina 75 - Warning Messages

Back to Contents Page ContactingDell:Dell™OptiPlex™GX100SystemUser'sGuide Overview When you need to contact Dell, use the telephone number

Pagina 76 - Diagnostic LEDs

Back to Contents Page SystemMemory:Dell™OptiPlex™GX100SystemUser'sGuide Overview You can increase system memory up to 512 megabytes (MB) b

Pagina 77 - Upgrading the Microprocessor

5. Press <F2> to enter System Setup, and check the value for System Memory. The system should have already changed the value of System Memory to

Pagina 78

Back to Contents Page MessagesandCodes:Dell™OptiPlex™GX100SystemUser'sGuide Overview Your application programs, operating system, and the

Pagina 79

Diskette drive 1 seek failuremay not match the hardware configuration.Diskette read failureA cable may be loose, or the diskette may be faulty.See &qu

Pagina 80

System Beep Codes If the message persists, reinstall your operating system. See the documentation that came with your operating system.No timer tick i

Pagina 81 - Getting Started

When errors occur during a boot routine that cannot be reported on the monitor, your computer may emit a series of beeps that identify the problem. Th

Pagina 82

data. These warning messages usually interrupt the procedure and require you to respond by typing a y (yes) or n (no). Diagnostics Messages When you r

Pagina 83

Back to Contents Page Microprocessor:Dell™OptiPlex™GX100SystemUser'sGuide Upgrading the Microprocessor To replace the microprocessor, perfo

Pagina 84 - Chassis Intrusion

5. Release the metal securing clip that holds the heat sink assembly to the microprocessor zero insertion force (ZIF) connector. Press down on the fo

Pagina 85

NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. 8. Unpack the new microprocessor. If any of the pins on

Pagina 86

Americas Contact Numbers Germany (Langen) 00 49 6103 Hong Kong 001 852 Not required Ireland (Bray) 16 353 1 Italy (Milan) 00 39 02 Ja

Pagina 87

12. If you are working in a small-form-factor or low-profile chassis system, replace the cooling fan on top of the heat sink assembly, and secure the

Pagina 88

Back to Contents Page SetupandOperation:Dell™OptiPlex™GX100SystemUser'sGuide Getting Started If you need to set up your computer system y

Pagina 89 - Boot Sequence

The integrated parallel port uses a 25-pin D-subminiature connector on the computer's back panel. This I/O port sends data in parallel format (wh

Pagina 90 - Integrated Devices

Your system uses a PS/2-style keyboard. The keyboard cable attaches to a 6-pin miniature DIN connector on the back panel of your computer. Network Cab

Pagina 91

l When the computer is turned on, pushing the power button and holding it for more than 6 seconds turns off the computer. l When the computer is turn

Pagina 92 - PCI IRQ Assignment

Using the System Password Feature NOTICE: The password features provide a basic level of security for the data on your system. However, they are not f

Pagina 93 - Report Keyboard Errors

As you press each character key (or the spacebar for a blank space), a placeholder appears in the field. The password assignment operation recognizes

Pagina 94 - System Security

4. Press <Ctrl><Enter> to disable the existing system password, instead of pressing <Enter> to continue with the normal operation of

Pagina 95 - ZIP Floppy Support

1. Remove the computer cover according to the instructions in "Removing and Replacing the Computer Cover." 2. Remove the jumper plug from t

Pagina 96 - Input Errors

Back to Contents Page SystemSetupOptions:Dell™OptiPlex™GX100SystemUser'sGuide AC Power Recovery AC Power Recovery determines what happens

Pagina 97 - Memory Address Conflicts

Chile call the U.S.A. for sales, customer, and technical assistance Latin America NOTE: Customers in Latin America call the U.S.A. for sales, custome

Pagina 98

Selecting Diskette Drive A: as the first device causes the system to try booting from drive A first. If the system finds a diskette that is not bootab

Pagina 99 - Graphics and Video

l Mouse Port l Serial Port 1 and Serial Port 2 l Parallel Port l IDE Drive Interface l Diskette Interface l USB Emulation l PC Speaker l Primar

Pagina 100 - Expansion Bus

IDE Drive Interface enables or disables the system's integrated enhanced integrated drive electronics (EIDE) hard-disk drive interface. With Auto

Pagina 101 - Physical

The following settings identify the type of EIDE devices installed in the computer: l Auto (use this setting for all EIDE devices from Dell) l Off

Pagina 102 - Environmental

selecting Do Not Report suppresses all error messages relating to the keyboard or to the keyboard controller during POST. This setting does not affect

Pagina 103

To lock the system password, you must first assign a setup password in Setup Password and then change the Password Status option to Locked. When Setup

Pagina 104

Back to Contents Page SoftwareChecks:Dell™OptiPlex™GX100SystemUser'sGuide Overview Because most computers have several application program

Pagina 105 - System Setup Screen

environment, you may need to reinstall a program that no longer runs properly. Memory-Resident Programs There are a variety of utilities and supplemen

Pagina 106 - System Setup Navigation Keys

Back to Contents Page IRQ12 Used by the mouse port IRQ13 Used by the math coprocessor (if applicable) IRQ14 Used by the primary integrated drive elect

Pagina 107

Back to Contents Page Technical Specifications:Dell™OptiPlex™GX100SystemUser'sGuide Processor Ports Memory Key Combinations System Inf

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