Dell PowerEdge C1100 Manual de usuario Pagina 1

Dell™ PowerEdge™ C1100SystemsHardware Owner’sManualRegulatory Model CS24-TY book.book Page 1 Tuesday, February 26, 2013 11:33 AM

10 ContentsTroubleshooting the System Battery . . . . . . . . . . 104Troubleshooting Power Supplies . . . . . . . . . . . 105Troubleshooting Syste

100 Troubleshooting Your SystemTroubleshooting System Startup FailureIf your system halts during startup prior to video imaging, especially after inst

Troubleshooting Your System 1015Power down all attached USB devices and disconnect them from the system.6Restart the system and, if your keyboard is f

102 Troubleshooting Your SystemTroubleshooting a NIC1Restart the system and check for any system messages pertaining to the NIC controller.2Check the

Troubleshooting Your System 103Troubleshooting a Wet System CAUTION: Many repairs may only be done by a certified service technician. You should only

104 Troubleshooting Your SystemTroubleshooting a Damaged System CAUTION: Many repairs may only be done by a certified service technician. You should

Troubleshooting Your System 1054Enter the System Setup program.If the date and time are not correct in the System Setup program, replace the battery.

106 Troubleshooting Your SystemTroubleshooting System Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You

Troubleshooting Your System 1076If the fan does not function, turn off the system and install a new fan. See "Installing the Cooling Fan Assembly

108 Troubleshooting Your System6Remove the cooling shroud. See "Removing the Cooling Shroud" on page 56.7Check the memory channels and ensur

Troubleshooting Your System 109Troubleshooting a Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only

Contents 116 Getting Help. . . . . . . . . . . . . . . . . . . . . . 123Contacting Dell . . . . . . . . . . . . . . . . . . . . . 123Glossary . . .

110 Troubleshooting Your SystemTroubleshooting a Storage Controller NOTE: When troubleshooting a SAS or SAS RAID controller, also see the documentati

Troubleshooting Your System 1119Install the system-board assembly. See "Installing the System Board" on page 97.10Reconnect the system to it

112 Troubleshooting Your System12For each expansion card you removed in step 9, perform the following steps:aTurn off the system and attached peripher

Troubleshooting Your System 11313Replace processor 1 with processor 2. See "Installing the Processor" on page 61.14Repeat step 9 through ste

114 Troubleshooting Your SystemTroubleshooting Changes in BIOS SettingsCertain changes in BIOS settings (such as chipset timing or latency, memory tim

Jumpers and Connectors 1155Jumpers and ConnectorsSystem Board ConnectorsFigure 5-1. System Board Connectors1517161820191238910111213144567book.book P

116 Jumpers and ConnectorsJumper Settings CAUTION: Many repairs may only be done by a certified service technician. You should only perform troublesh

Jumpers and Connectors 117Figure 5-2. System Configuration Jumpers NOTE: The "*" in the table of system configuration jumpers describes the

118 Jumpers and ConnectorsBackplane Jumper Settings CAUTION: Many repairs may only be done by a certified service technician. You should only perform

Jumpers and Connectors 119Backplane Connectors3.5-Inch Hard DrivesFigure 5-4. 3.5-Inch Hard-Drive Systems Expander Board1 SATA0 connector 2 SATA1 conn

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120 Jumpers and Connectors2.5-Inch Hard DrivesFigure 5-5. 2.5-Inch Hard-Drive Systems Backplane1 SAS0 connector for hard drive 1 2 SAS2 connector for

Jumpers and Connectors 121Figure 5-6. 2.5-Inch Hard-Drive Systems Expander Board 13 SATA4 connector 14 SATA2 connector 15 SATA1 connector 16 SATA0 c

122 Jumpers and ConnectorsPower Distribution BoardFigure 5-7. Power Distribution Board1 5-pin PMBus connector 2 8-pin power connector3 4-pin power con

Getting Help 1236Getting HelpContacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: Dell provides several online

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Glossary 125GlossaryA — Ampere(s).AC — Alternating current.ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the op

126 GlossaryCPU — Central processing unit. See processor.DC — Direct current.DDR — Double-data rate. A technology in memory modules that potentially d

Glossary 127flash memory — A type of electronic chip that can be programmed and reprogrammed using a software utility.FSB — Front-side bus. The FSB is

128 GlossaryPlastic plugs containing a wire fit down over the pins. The wire connects the pins and creates a circuit, providing a simple and reversibl

Glossary 129MBps — Megabytes per second.MBR — Master boot record.memory address — A specific location, usually expressed as a hexadecimal number, in t

About Your System 131About Your SystemAccessing System Features During StartupThe following keystrokes provide access to system features during startu

130 GlossaryPDU — Power distribution unit. A power source with multiple power outlets that provides electrical power to servers and storage systems in

Glossary 131SATA — Serial Advanced Technology Attachment. A standard interface between the system board and storage devices.SCSI — Small computer syst

132 GlossaryTCP/IP — Transmission Control Protocol/Internet Protocol.termination — Some devices (such as the last device at each end of a SCSI cable)

Glossary 133virtualization — The ability via software to share the resources of a single computer across multiple environments. A single physical syst

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Index 135IndexNumerics10 GbE LAN Mezzanine Card, 7710 GbE LAN Mezzanine cardinstalling, 79removing, 77Aabout your system, 13Bbackplaneinstalling, 91re

136 IndexDdamaged systemstroubleshooting, 104Dellcontacting, 123DIMMsSee memory modules (DIMMs).Eexit menu, 47expander boardinstalling, 89removing, 87

Index 137power supply, 83processor, 61SAS controller, 76system battery, 94system board, 97system cover, 56Kkeyboardstroubleshooting, 100Mmemoryconfigu

Index 13810 GbE LAN Mezzanine card, 77backplane, 89control panel assembly, 92cooling fan, 85cooling shroud, 56expander board, 87expansion-card riser,

Index 139hard drive, 109keyboard, 100memory, 107NIC, 102processors, 112SAS RAID controller daughter card, 110sequence, 99system cooling, 106video, 100

14 About Your SystemFront-Panel Features and IndicatorsFigure 1-1. Front-Panel Features—3.5-Inch Hard-Drive SystemItem Indicator, Button, or Connector

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About Your System 156 System identification indicator/buttonThe system identification button can be used to locate a particular system and system boar

16 About Your SystemFigure 1-2. Front-Panel Features—2.5-Inch Hard-Drive SystemsItem Indicator, Button, or ConnectorIcon Description1 Hard drives Up t

About Your System 174Power-on indicator/power buttonThe power-on indicator lights when the system power is on.The power button controls the DC power s

18 About Your SystemHard-Drive Indicator PatternsFigure 1-3. Hard-Drive IndicatorsTable 1-1. Hard Drive Indicators—On-Board SATA Ports1 hard-drive ac

About Your System 19Back-Panel Features and IndicatorsFigure 1-4. Back-Panel Features Steady green/Blinks green Drive is present or in idle stageStea

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indica

20 About Your SystemNIC Indicator CodesFigure 1-5. NIC IndicatorsTable 1-3. NIC Speed Indicator Codes7 USB connectors (2) Connects USB devices to the

About Your System 21Table 1-4. NIC Indicator Codes—BMCTable 1-5. NIC Speed Indicator Codes (KVM Over IP Port)Power and System Board Indicator CodesThe

22 About Your SystemTable 1-7. System Identification IndicatorsTable 1-8. Power Indicator CodesTable 1-9. Fault Indicator CodesSystem Identification I

About Your System 23POST Error CodesCode Log in BMC Error Message Corrective Action0000 Yes Timer Error Remove AC power to the system for 10 seconds a

24 About Your System0040 Yes Refresh timer test failedRemove AC power to the system for 10 seconds and restart the system. If the problem persists, se

About Your System 250049 Yes Unknown BIOS error. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see &qu

26 About Your System0082 Yes Secondary Master Drive - ATAPI IncompatibleSee "Troubleshooting a Hard Drive" on page 109.0083 Yes Secondary Sl

About Your System 270122 Yes Thermal Failure detected by PROCHOT#.Ensure that the processor heat sinks are properly installed. See "Troubleshooti

28 About Your System0151 Yes Processor failed BISTRemove AC power to the system for 10 seconds and restart the system.If the problem persists, see &qu

About Your System 290161 Yes Processor missing microcodeA BIOS update is required. If the problem persists, see "Getting Help" on page 123.0

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30 About Your System0182 Yes BIOS does not support current steppingEnsure that your processors match and conform to the type described in the processo

About Your System 310196 Yes CPUID, Processor Model are differentEnsure that your processors match and conform to the type described in the processor

32 About Your System0405 Yes AHCI Port5 HDD ErrorSee "Troubleshooting a Hard Drive" on page 109.5120 Yes CMOS cleared by jumperReset passwor

About Your System 33Beep Codes The following table describes the beep codes that are used in boot block:8301 Yes Not enough space in Runtime area! SMB

34 About Your SystemPost Beep CodesOther Information You May Need WARNING: See the safety and regulatory information that shipped with your system. W

Using the System Setup Program 352Using the System Setup ProgramStart MenuThe system employs the latest AMI Core BIOS, which is stored in the Flash me

36 Using the System Setup ProgramSystem Setup Options at BootYou can initiate Setup by pressing <F2> during POST.Console RedirectionThe console

Using the System Setup Program 37Main MenuThe main menu displays information about your system board and BIOS.Main ScreenFigure 2-1. System Setup Prog

38 Using the System Setup ProgramProcessor SettingsSystem Memory SettingsAdvanced MenuThis option displays a table of items that defines advanced info

Using the System Setup Program 39Max CPUID Value Limit (Disabled default)Enable this option to limit the maximum CPUID input value to 03h when queried

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40 Using the System Setup ProgramMemory ConfigurationIDE ConfigurationOption DescriptionCurrent Memory Frequency (1066 MHz default)Displays the curren

Using the System Setup Program 41Super IO ConfigurationUSB ConfigurationPCI ConfigurationOption DescriptionSerial Port1 Address (3F8/IRQ4 default)Assi

42 Using the System Setup ProgramPCI-E SLOT Option Rom (Enabled default)Enables or disables add-on card option rom.PCI-E Connector Option Rom (Enabled

Using the System Setup Program 43Boot MenuBoot Settings ConfigurationOption DescriptionBoot Settings ConfigurationConfigures the settings during syste

44 Using the System Setup ProgramServer Menu NOTE: Delay Time, Minimum time, and Maximum time are only shown in SETUP screen when AC Power Recovery D

Using the System Setup Program 45BMC LAN ConfigurationQPI Error Logging (Enabled default)Enable or disable IOH QPI 0/1 error.IOH Internal Error Loggin

46 Using the System Setup ProgramRemote Access Configuration NOTE: When Flow Control is set to Software, the Hyper Terminal on remote side is discont

Using the System Setup Program 47Security MenuExit MenuOption DescriptionSupervisor Password Displays whether the supervisor password is installed or

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Installing System Components 493Installing System ComponentsSafety Instructions WARNING: Working on systems that are still connected to a power suppl

Contents 5Contents1 About Your System. . . . . . . . . . . . . . . . . . 13Accessing System Features During Startup. . . . . . . 13Front-Panel Feat

50 Installing System ComponentsInside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform tr

Installing System Components 51Hard Drives CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubles

52 Installing System ComponentsFigure 3-2. Removing or Installing a Hard-Drive BlankInstalling a Hard-Drive Blank Align the hard-drive blank with the

Installing System Components 53Figure 3-3. Removing and Installing a Hard Drive From a Hard-Drive CarrierInstalling a Hard Drive Into a Hard-Drive Car

54 Installing System ComponentsRemoving a Hard-Drive Carrier1Press the button on the front of the hard-drive carrier to open the release lever.2Using

Installing System Components 55Opening and Closing the System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injur

56 Installing System ComponentsClosing the System1Place the cover on the chassis and offset it slightly toward the back of the system, so that the hoo

Installing System Components 57Figure 3-6. Removing and Installing the Cooling ShroudInstalling the Cooling Shroud1Align the cooling shroud around the

58 Installing System ComponentsHeat Sinks CAUTION: Many repairs may only be done by a certified service technician. You should only perform troublesh

Installing System Components 59Figure 3-7. Removing and Installing the Heat SinkInstalling the Heat Sink CAUTION: The heat sinks for CPU0 and CPU1 ar

6 ContentsProcessor Settings . . . . . . . . . . . . . . . . . 38System Memory Settings . . . . . . . . . . . . . . 38Advanced Menu . . . . . . .

60 Installing System Components6If applicable, replace the expansion-card riser. See "Installing the Expansion-Card Riser" on page 70.7Close

Installing System Components 61Figure 3-8. Removing and Installing the Processor7Lift the processor out of the socket and leave the socket-release lev

62 Installing System Components1If you are upgrading your processors, prior to upgrading your system, download and install the latest system BIOS vers

Installing System Components 63System MemoryYour system supports DDR3 registered DIMMs (RDIMMs). Single and dual-rank DIMMs can be 1067 or 1333 MHz, a

64 Installing System Components• The memory speed of each channel depends on the memory configuration:– For single- or dual-rank memory modules:• One

Installing System Components 65Memory Socket Location on the System BoardThe system contains 18 memory sockets split into two sets of 9 sockets, one s

66 Installing System ComponentsSupported Memory ConfigurationThere are eighteen DIMMs on each system board to support processor 0 and processor 1. The

Installing System Components 67Removing Memory Modules WARNING: The memory modules are hot to touch for some time after the system has been powered d

68 Installing System ComponentsFigure 3-10. Removing and Installing a Memory ModuleInstalling Memory Modules1Locate the memory module sockets.2Press t

Installing System Components 695Replace the cooling shroud. See "Installing the Cooling Shroud" on page 57.6Close the system. See "Clos

Contents 7Installing a Hard Drive Into a Hard-DriveCarrier . . . . . . . . . . . . . . . . . . . . . . . 53Removing a Hard-Drive Carrier. . . . . .

70 Installing System ComponentsFigure 3-11. Removing and Installing the Expansion-Card Riser Installing the Expansion-Card Riser1Replace the expansion

Installing System Components 71Removing the Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only

72 Installing System ComponentsFigure 3-12. Removing and Inserting the Expansion Card NOTE: You must install a filler bracket over an empty expansion

Installing System Components 733Remove the cooling shroud. See "Removing the Cooling Shroud" on page 56.4If applicable, remove the filler br

74 Installing System Components3With the cable oriented toward the back, angle the left side of the RAID battery into the left side of the battery bay

Installing System Components 75Integrated Storage Controller CardsYour system includes a dedicated expansion-card slot on the system board for an inte

76 Installing System ComponentsFigure 3-14. Removing and Installing the Integrated Storage Controller CardInstalling the Integrated Storage Controller

Installing System Components 77Mezzanine Card (10 GbE LAN)Removing the Mezzanine Card (10 GbE LAN) CAUTION: Many repairs may only be done by a certif

78 Installing System ComponentsFigure 3-15. Removing and Installing the Mezzanine Card (10 GbE LAN)1 mezzanine card (10 GbE LAN) 2 back panel3 mezzani

Installing System Components 79Figure 3-16. Removing and Installing the Mezzanine-Card Cover (10 GbE LAN)Installing the Mezzanine Card (10 GbE LAN)1If

8 ContentsRAID Battery (Optional) . . . . . . . . . . . . . . . . . 73Removing a RAID Battery. . . . . . . . . . . . . . 73Installing a RAID Batt

80 Installing System ComponentsPower Supplies WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attemp

Installing System Components 81Figure 3-17. Removing and Installing the Non-Redundant Power SupplyInstalling the Non-Redundant Power Supply1Insert the

82 Installing System ComponentsRemoving the Redundant Power Supply WARNING: In order to reduce the risk of injury from electric shock, disconnect the

Installing System Components 83Installing the Redundant Power Supply1Verify that both power supplies are of the same type and have the same maximum ou

84 Installing System ComponentsFigure 3-19. Removing and Installing the Power Distribution BoardInstalling the Power Distribution Board1Place the powe

Installing System Components 85Cooling Fans WARNING: The cooling fan can continue to spin for some time after the system has been powered down. Allow

86 Installing System ComponentsFigure 3-20. Removing and Installing the Fan AssemblyInstalling the Cooling Fan Assembly1Place the fan assembly into th

Installing System Components 87Expander Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troub

88 Installing System ComponentsFigure 3-21. Removing and Installing the Expander Board—2.5-Inch Hard-Drive SystemFigure 3-22. Removing and Installing

Installing System Components 89Installing the Expander Board1Insert the expander board in the direction of the arrow until it is seated in the system.

Contents 9Control Panel (Optional) . . . . . . . . . . . . . . . . . 91Removing the Control Panel . . . . . . . . . . . . 91Installing the Control

90 Installing System Components6Disconnect the SATA cables, the IPMB cable, and the power cable. See Figure 5-4. CAUTION: To prevent damage to the dr

Installing System Components 91Installing the Backplane1Insert the backplane in the direction of the arrow until it is seated in the system.2Replace a

92 Installing System ComponentsFigure 3-24. Removing and Installing the Control PanelInstalling the Control Panel1Replace the control panel on the cha

Installing System Components 934Slide the cover away toward the back of the system to remove it.5Disconnect the USB and LED signal cables and remove t

94 Installing System ComponentsSystem BatteryRemoving the System Battery CAUTION: Many repairs may only be done by a certified service technician. Yo

Installing System Components 95Figure 3-26. Removing and Installing the System BatteryInstalling the System Battery1Support the battery connector by p

96 Installing System ComponentsSystem Board WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt

Installing System Components 97Figure 3-27. Removing and Installing the System BoardInstalling the System Board1Align the holes A and B on the system

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Troubleshooting Your System 994Troubleshooting Your SystemSafety First—For You and Your System WARNING: Whenever you need to lift the system, get oth