Dell PP04X Guía de usuario Pagina 84
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84 Troubleshooting
CD and DVD drive problems
NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in
the drive or the CD or DVD.
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Problems writing to a CD/DVD-RW drive
CLOSE OTHER PROGRAMS — The CD/DVD-RW drive must receive a steady stream of data when writing. If the
stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW.
T
URN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD/DVD-RW DISC — See "Standby Mode" on
page 32 or search for the keyword standby in the Windows Help and Support Center for information on power
management modes. To access the Help and Support Center, click Start or
→
Help and Support.
C
HANGE THE WRITE SPEED TO A SLOWER RATE — See the help files for your CD or DVD creation software.
If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray
1
Ensure that the computer is turned off.
2
Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until
the tray is partially ejected.
3
Gently pull out the tray until it stops.
If you hear an unfamiliar scraping or grinding sound
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.
Hard drive problems
ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive may prevent the operating system
from starting. Try allowing the computer to return to room temperature before turning it on.
R
UN CHECK DISK
Windows XP:
1
Click
Start
→
My Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
→
Tools
→
Check Now
.
4
Click
Scan for and attempt recovery of bad sectors
→
Start
.
Windows Vista:
1
Click the Windows Vista Start button
→
Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
→
Tools
→
Check Now
.
Downloaded from LpManual.com Manuals
- User’s Guide 1
- Notes, Notices, and Cautions 2
- Abbreviations and Acronyms 2
- Contents 3
- 6 Using the Display 4
- 7 Using Multimedia 4
- 9 Using Cards 5
- 10 Securing Your Computer 6
- 11 Cleaning Your Computer 6
- 12 Troubleshooting 6
- 13 System Setup Program 8
- 14 Reinstalling Software 8
- 15 Adding and Replacing Parts 8
- 16 Dell™ QuickSet 9
- 18 Getting Help 9
- 19 Specifications 10
- 20 Appendix 10
- Finding Information 11
- About Your Computer 15
- 16 About Your Computer 16
- Left Side View 18
- AUDIO CONNECTORS 19
- Right Side View 20
- Back View 20
- NETWORK CONNECTOR (RJ-45) 21
- VIDEO TV-OUT CONNECTOR 21
- CONNECTORS 21
- 22 About Your Computer 22
- Bottom View 23
- 24 About Your Computer 24
- Windows XP 25
- Windows Vista 27
- Using a Battery 29
- Conserving Battery Power 31
- Power Management Modes 32
- Charging the Battery 33
- Replacing the Battery 33
- Storing a Battery 34
- Numeric Keypad 35
- Key Combinations 35
- Wireless 36
- Display Functions 36
- Power Management 36
- Touch Pad 37
- Customizing the Touch Pad 38
- Using the Display 41
- Using ATI Catalyst 42
- Control Center 42
- Using the Start Menu 43
- Using the Desktop Shortcut 43
- Using Hot Keys 43
- Using an External Monitor 44
- Saving Battery Power 45
- Update with your book title 48
- Using Multimedia 49
- Copying CDs and DVDs 50
- How to Copy a CD or DVD 51
- Using Blank CDs and DVDs 51
- Helpful Tips 52
- Adjusting the Volume 53
- Adjusting the Picture 53
- S-Video and Standard Audio 55
- 58 Using Multimedia 58
- Setting Up and Using Networks 59
- Setting Up a Network 60
- Wireless Local Area Network 60
- Connecting to a WLAN 62
- Mobile Broadband (WWAN) 64
- Microsoft 65
- Firewall 65
- Using Cards 67
- 70 Using Cards 70
- Securing Your Computer 71
- Using a Hard Drive Password 73
- Trusted Platform Module (TPM) 74
- Computer Tracking Software 74
- 76 Securing Your Computer 76
- Cleaning Your Computer 77
- Floppy Drive 78
- CDs and DVDs 78
- Troubleshooting 79
- Dell Diagnostics Main Menu 80
- Dell Support Utility 82
- CD and DVD drive problems 84
- Hard drive problems 84
- Docking Power Considerations 94
- System Setup Program 99
- System Setup Screens 100
- Commonly Used Options 100
- Performing a One-Time Boot 101
- Changing COM Ports 101
- System Setup Program 102 102
- Reinstalling Software 103
- Reinstalling Software 105 105
- Using Microsoft 106
- Windows System Restore 106
- Enabling System Restore 107
- Before You Begin 107
- Reinstalling Windows 108
- Reinstalling Device Drivers 108
- 110 Reinstalling Software 110
- Adding and Replacing Parts 111
- Product 112
- Information Guide 112
- Hard Drive 113
- Product Information Guide 116
- DIMM A Connector 117
- DIMM B Connector 119
- 122 Before You Begin 122
- Product Information 125
- Before You Begin 129 129
- 130 Before You Begin 130
- Dell™ QuickSet 131
- 132 Dell™ QuickSet 132
- Traveling With Your Computer 133
- Travel Tips 134
- Getting Help 135
- DellConnect 136
- Online Services 136
- Problems With Your Order 137
- Before You Call 138
- Contacting Dell 138
- Information 139
- 140 Getting Help 140
- Specifications 141
- (continued) 142
- 144 Specifications 144
- Appendix 149
- Macrovision Product Notice 150
- Glossary 151
- 152 Glossary 152
- 154 Glossary 154
- 156 Glossary 156
- 158 Glossary 158
- 160 Glossary 160
- 162 Glossary 162
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