Dell 5dw Guía de usuario Pagina 112
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- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
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Valorado. / 5. Basado en revisión del cliente
Printer is printing blank pages
Blank pages may be caused by improperly installed ink cartridges.
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 11 for more information.
If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the
cartridges again.
2 Load plain paper.
3 From the printer control panel, press .
4 Press the arrow buttons to scroll to Maintenance, and then press .
5 Press the arrow buttons to scroll to Deep Clean Printhead, and then press .
A cleaning page prints.
6 Press the arrow buttons to scroll to Align Printer, and the press .
An alignment page prints.
Note: Do not remove the alignment page until printing is finished.
Printer is busy or does not respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE
If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press to wake up the
printer.
If the printer will not come out of Power Saver mode, then reset the power:
1 Unplug the power cord from the wall outlet, and then wait 10 seconds.
2 Insert the power cord into the wall outlet, and then turn on the printer.
If this problem persists, then check our Web site for updates for your printer software or firmware.
RECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer, and then unplug the power cord from the wall outlet.
2 Gently remove the power supply from the printer, and then reinsert it.
3 Plug the power cord into the wall outlet, and then turn on the printer.
Cannot delete documents from the print queue
If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and
printer may not be communicating.
RESTART THE COMPUTER AND TRY AGAIN
Troubleshooting
112
- Dell V715w User's Guide 1
- Contents 2
- Safety information 5
- About your printer 6
- Recycling 7
- Conserving ink 7
- • Remove paper jams 10
- Ordering ink cartridges 11
- Replacing ink cartridges 11
- Recycling Dell products 12
- • Switch to Power Saver mode 13
- Resetting to factory settings 17
- Checking for software updates 20
- Loading the paper tray 21
- 4 Load the paper 22
- 6 Insert the tray 23
- Loading various paper types 27
- Saving paper default settings 29
- 2 Close the scanner lid 30
- Printing 31
- Printing specialty documents 33
- Printing labels 34
- Printing on custom-size paper 34
- Working with photos 35
- Bluetooth-enabled device 41
- Managing print jobs 44
- Changing the printing mode 45
- Pausing print jobs 45
- Resuming print jobs 45
- Canceling print jobs 46
- Tips for copying 47
- Making copies 47
- Copying photos 47
- Copying an ID card 48
- Copying a two-sided document 48
- Enlarging or reducing images 48
- Adjusting copy quality 49
- Collated Not collated 50
- Making a duplex copy 51
- Canceling copy jobs 52
- Scanning 53
- Scanning to a PDF 56
- Scanning FAQ 56
- Canceling scan jobs 57
- Setting up the printer to fax 58
- To connect: 59
- Tips for this setup: 62
- Austria Germany Portugal 66
- Belgium Ireland Spain 66
- Denmark Italy Sweden 66
- Finland Norway United Kingdom 66
- Setting the fax header 68
- Configuring the fax settings 69
- Creating a contact list 71
- Sending faxes 72
- Receiving faxes 73
- Faxing FAQ 74
- What is my fax number? 75
- What is my dialing prefix? 75
- How many rings should I set? 76
- Adjusting the dialing volume 77
- Adjusting the ringer volume 77
- Standard 200 x 100 200 x 200 78
- Fine 200 x 200 200 x 200 78
- Superfine 300 x 300 200 x 200 78
- How do I forward a fax? 80
- Can I block faxes? 80
- Can I retrieve failed faxes? 80
- Printing a network setup page 83
- Assigning a static IP address 85
- Advanced wireless setup 86
- In Windows XP 87
- In Windows 2000 88
- (Windows only) 89
- Selecting the printer 91
- Networking FAQ 93
- Where do I find my SSID? 94
- What is a network? 94
- Wired network example 95
- Wireless network examples 95
- Internet 96
- Finding the signal strength 98
- EMOVE SOURCES OF INTERFERENCE 99
- What is a MAC address? 100
- What is an IP address? 102
- What is TCP/IP? 102
- How do I locate IP addresses? 102
- What is a key index? 102
- Networking 103
- Maintaining the printer 104
- Using the printer software 105
- Cleaning the scanner glass 106
- Troubleshooting 107
- Printhead errors 108
- 2 Remove the printhead 109
- Cannot print through USB 113
- CHECK THE USB CONNECTION 113
- Paper jam in the printer 113
- Paper jam in the duplex unit 114
- 3 Reinsert the duplex unit 115
- Print troubleshooting 116
- Copy and scan troubleshooting 118
- 1 Lift the scanner unit 119
- 3 Lower the scanner unit 119
- Fax troubleshooting 120
- Fax troubleshooting checklist 121
- Cannot send faxes 121
- ENABLE ERROR CORRECTION 122
- Cannot receive faxes 123
- Memory card troubleshooting 126
- EINSERT THE MEMORY CARD 127
- HECK THE USB CONNECTION 127
- HECK THE NETWORK CONNECTION 127
- Network troubleshooting 128
- Wireless Networking 129
- RECONNECT THE POWER SUPPLY 130
- Network (VPN) 131
- Wireless troubleshooting 131
- ISCONNECT FROM VPN SESSION 132
- ENABLE THE PRINTER 134
- SELECT THE WIRELESS PRINTER 134
- ELECT THE WIRELESS PORT 135
- HECK POWER 135
- HECK NETWORK NAME 135
- HECK SECURITY KEYS 136
- HECK MAC ADDRESS 136
- CHECK MAC ADDRESS 137
- CHECK POWER 139
- LIMINATE NETWORK CONGESTION 141
- PURCHASE A NEW ROUTER 143
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