Dell B5465dnf Manual de usuario Pagina 312
- Pagina / 342
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
Toner rubs off
Leading edge
Trailing edge
ABC
DEF
Action Yes No
Step 1
From the Paper menu on the printer control panel, check the paper type,
texture, and weight.
Do the paper type, texture, and weight match the paper loaded in the
tray?
Go to step 2. Specify the paper type,
texture, and weight
from the tray settings
to match the paper
loaded in the tray.
Step 2
Resend the print job.
Does the toner still rub off?
Contact
technical
support or your Dell
printer dealer.
The problem is solved.
Toner specks appear on prints
Action Yes No
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?
Contact
technical
support.
The problem is solved.
Transparency print quality is poor
Action Yes No
Step 1
From the printer control panel, set the paper type in the Paper menu to
match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Go to step 2. Set the paper type to
Transparency.
Step 2
a Check if you are using a recommended type of transparency.
b Resend the print job.
Is the print quality still poor?
Contact
technical
support.
The problem is solved.
Troubleshooting 312
- User's Guide 1
- Contents 2
- Contents 7 7
- Safety information 8
- Learning about the printer 10
- Printer configurations 12
- Basic model 13
- Fully configured model 14
- Using the ADF 15
- Using the scanner glass 15
- Understanding the home screen 17
- Features 18
- Other touch-screen buttons 20
- For Windows users 21
- For Macintosh users 21
- Customizing the home screen 22
- Setting up Card Copy 23
- Using MyShortcut 24
- Setting up Multi Send 25
- Setting up Scan to Network 25
- Additional printer setup 28
- 3 Remove the shield 30
- Additional printer setup 31 31
- Installing a memory card 32
- Installing an optional card 33
- 2 Unpack the optional card 34
- 3 Unpack the ISP kit 35
- Loosen the screw 36
- Additional printer setup 36 36
- Additional printer setup 38 38
- Removing a printer hard disk 43
- Installing hardware options 45
- Installing optional trays 46
- Attaching cables 48
- Additional printer setup 49 49
- Organizing cables 50
- Installing the printer 50
- Verifying printer setup 55
- Printing a network setup page 56
- Loading the 550‑sheet tray 57
- Loading the 2100‑sheet tray 64
- Loading A5‑size paper 65
- 5 Insert the tray 69
- Linking and unlinking trays 74
- Assigning a custom paper type 75
- Using specialty media 77
- Tips on using labels 78
- Tips on using letterhead 78
- Smoothness 79
- Moisture content 79
- Grain direction 80
- Fiber content 80
- Unacceptable paper examples 81
- (16–47‑lb) paper weights 83
- Printing 85
- Printing from a flash drive 86
- Printing from a mobile device 88
- Making copies 93
- Copying photos 94
- Copying on specialty media 94
- Copying on letterhead 95
- Customizing copy settings 96
- Reducing or enlarging copies 98
- Adjusting copy quality 98
- Collating copies 99
- Creating a custom copy job 100
- Placing information on copies 101
- Canceling a copy job 102
- Save As Shortcut 104
- Using the advanced options 104
- E-mailing 106
- Creating an e-mail shortcut 107
- E-mailing a document 108
- Customizing e-mail settings 109
- Canceling an e-mail 110
- Original Size 111
- Darkness 111
- Resolution 111
- Page Setup 112
- Scan Preview 112
- Setting up the printer to fax 113
- Initial fax setup 114
- Choosing a fax connection 115
- F port is for telephones 125
- Faxing 125 125
- Sending a fax 128
- Creating shortcuts 131
- Customizing fax settings 131
- Viewing a fax log 132
- Blocking junk faxes 132
- Canceling an outgoing fax 133
- Holding and forwarding faxes 133
- Understanding the fax options 134
- Delayed Send 135
- Scanning 137
- Scanning to an FTP address 138
- Setting up Scan to Computer 140
- Scanning to a flash drive 141
- File Name 141
- Menus list 144
- Paper menu 145
- Paper Size/Type menu 146
- Substitute Size menu 149
- Paper Texture menu 149
- Paper Weight menu 151
- Paper Loading menu 153
- Custom Types menu 154
- Custom Names menu 154
- Custom Scan Sizes menu 155
- Universal Setup menu 155
- Reports Menu 156
- Network/Ports menu 157
- Reports menu 159
- Network Card menu 159
- TCP/IP menu 160
- IPv6 menu 161
- Wireless menu 162
- AppleTalk menu 162
- Standard USB menu 163
- Parallel [x] menu 164
- Serial [x] menu 166
- SMTP Setup menu 169
- Security menu 170
- Confidential Print menu 172
- Security Audit Log menu 173
- Set Date/Time menu 174
- Settings menu 175
- Copy Settings menu 184
- Fax Settings menu 188
- E‑mail Settings menu 197
- FTP Settings menu 202
- Scan Settings 206
- Print Settings 209
- Setup menu 211
- Finishing menu 212
- Quality menu 214
- Job Accounting menu 214
- Utilities menu 216
- XPS menu 217
- PDF menu 217
- PostScript menu 217
- PCL Emul menu 218
- HTML menu 220
- Image menu 221
- Help menu 222
- Use both sides of the paper 223
- Avoid paper jams 223
- Saving energy 224
- Adjusting Sleep mode 225
- Using Hibernate mode 226
- Recycling 227
- Securing the printer 228
- Erasing non‑volatile memory 229
- Using the Embedded Web Server 230
- Maintaining the printer 232
- Cleaning the scanner glass 233
- 4 Open the bottom ADF door 234
- 6 Close the bottom ADF door 234
- 2 Scanner glass 235
- 3 ADF glass 235
- Ordering parts and supplies 236
- Storing supplies 236
- Replacing supplies 237
- Maintaining the printer 239 239
- Replacing the imaging unit 240
- Maintaining the printer 242 242
- Moving the printer 243
- Shipping the printer 244
- Managing the printer 245
- Setting up e‑mail alerts 246
- Viewing reports 246
- 4 Click Submit 247
- Clearing jams 248
- Load paper properly 248
- Use recommended paper 249
- 7 Install the imaging unit 253
- Clearing jams 254 254
- 1 Pull down the rear door 255
- 3 Close the rear door 255
- 6 Insert the standard tray 257
- 3 Insert the tray 259
- 2 Open the ADF cover 261
- 4 Close the ADF cover 262
- 5 Open the scanner cover 262
- 7 Close the bottom ADF door 262
- Clearing jams 263 263
- Troubleshooting 264
- Check tray [x] connection 265
- Insert Tray [x] 269
- Install duplex 269
- Install Tray [x] 269
- Paper changes needed 274
- Supply needed to complete job 279
- Too many disks installed [58] 279
- The printer is not responding 281
- • The USB symbol on 282
- • The appropriate 282
- Printer display is blank 283
- Cannot detect internal option 283
- Troubleshooting 284 284
- Tray problems 285
- Paper feed problems 286
- Paper frequently jams 287
- Solving print problems 288
- Envelope seals when printing 289
- Incorrect characters print 290
- Large jobs do not collate 291
- Print jobs do not print 292
- Troubleshooting 293 293
- Printing slows down 294
- Tray linking does not work 294
- Unexpected page breaks occur 295
- Clipped pages or images 296
- Troubleshooting 297 297
- Gray background on prints 298
- Troubleshooting 299 299
- Incorrect margins on prints 300
- Paper curl 301
- Troubleshooting 302 302
- Print irregularities 303
- Print is too dark 304
- Troubleshooting 305 305
- Print is too light 306
- Troubleshooting 307 307
- Skewed print 308
- Troubleshooting 309 309
- Troubleshooting 310 310
- Troubleshooting 311 311
- Toner rubs off 312
- Toner specks appear on prints 312
- Uneven print density 313
- Solving copy problems 314
- Poor copy quality 315
- Troubleshooting 316 316
- Solving fax problems 317
- Caller ID is not shown 318
- Cannot send or receive a fax 318
- Troubleshooting 319 319
- Troubleshooting 320 320
- Troubleshooting 321 321
- Troubleshooting 322 322
- Solving scanner problems 323
- Cannot scan from a computer 324
- Poor scanned image quality 324
- Scan job was not successful 325
- Scanner unit does not close 326
- The scanner does not respond 327
- Troubleshooting 328 328
- Contacting technical support 329
- Appendix 330
- Warranty and Return Policy 331
- Numerics 332
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