Dell B5465dnf Manual de usuario

Dell B5465dnf Laser MFPUser's GuideFebruary 2014 www.dell.com | dell.com/support/printersTrademarksInformation in this document is subject to cha

Learning about the printerFinding information about the printerWhat are you looking for? Find it hereInitial setup instructions:• Connecting the print

3 From the home screen, navigate to:Copy > Advanced Options > Separator SheetsNote: Set Collate to “1,2,3 ‑ 1,2,3” to place separator sheets bet

For example:1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.Notes:• Do not load postcards, pho

Notes:• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place th

Copy toThis option opens a screen where you can enter the paper size and type on which your copies will be printed.• Touch the paper size and type tha

Select from the following content sources:• Black/White Laser—The original document was printed using a mono laser printer.• Color Laser—The original

• Separator Sheets—This places a blank sheet of paper between copies, pages, or print jobs. The separator sheetscan be drawn from a tray that contains

E-mailingAutomatic document feeder (ADF) Scanner glassABCUse the ADF for multiple‑page documents includingtwo-sided pages.Use the scanner glass for si

Creating an e-mail shortcutCreating an e-mail shortcut using the Embedded Web Server1 Open a Web browser, and then type the printer IP address in the

E-mailing a documentYou can use the printer to e‑mail scanned documents to one or more recipients in a number of ways. You can type thee‑mail address,

Sending an e‑mail using the address book1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.Notes:

What are you looking for? Find it here• Software and Drivers—Certified drivers for your printer andinstallers for Dell printer software• Readme files—

3 From the home screen, navigate to:E-mail > Recipient(s) > type the e‑mail address > Done > Send as4 Touch the button that represents the

Original SizeThis option lets you set the paper size of the documents you are going to e‑mail. When Original Size is set to MixedSizes, you can scan a

Page SetupThis option lets you change the following settings:• Sides (Duplex)—This specifies if the original document is printed on only one side or o

FaxingAutomatic document feeder (ADF) Scanner glassABCUse the ADF for multiple‑page documents includingtwo-sided pages.Use the scanner glass for singl

Initial fax setupMany countries and regions require outgoing faxes to contain the following information in a margin at the top or bottomof each transm

Choosing a fax connectionScenario 1: Standard telephone lineSetup 1: Printer is connected to a dedicated fax lineTo connect:1 Connect one end of the t

Tips for this setup:• You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off).• If you want to receive f

Connected to different wall jacksPHONELINETo connect:1 Connect one end of the telephone cable that came with the printer to the port of the printer.

Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service02To connect:1 Connect one end of the telephone cable that came

Scenario 2: Digital Subscriber Line (DSL)A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone

1543211 Right side 152 mm (6 in.)2 Front 394 mm (15.5 in.)3 Left side 152 mm (6 in.)4 Rear 152 mm (6 in.)5 Top 152 mm (6 in.)Printer configurationsCAU

Scenario 3: VoIP telephone serviceTo connect:1 Connect one end of the telephone cable that came with the printer to the port of the printer.2 Connec

Tips for this setup:• To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the phone port, andthen listen for

1 Connect one end of the telephone cable that came with your printer to the port of the printer.2 Connect the other end of the cable to the port lab

Scenario 5: Countries or regions with different telephone wall jacks and plugsSome countries or regions may have different types of telephone wall jac

Connecting the printer to a non‑RJ‑11 wall jack1 Connect one end of the telephone cable that came with printer to the port of the printer.2 Connect

Connecting the printer to a wall jack in GermanyThe German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering m

Connect the printer to any of the N ports.1 Connect one end of the telephone cable that came the printer to the port of the printer.2 Connect the ot

Connecting to a distinctive ring serviceA distinctive ring service may be available from your telephone company. This service lets you have multiple t

Setting the date and timeYou can set the date and time so that they are printed on every fax you send.1 Open a Web browser, and then type the printer

3 From the home screen, touch Fax.4 Enter the fax number or a shortcut.Note: To add recipients, touch Next number, and then enter the recipient's

Basic model56732141 Automatic document feeder (ADF)2 ADF tray3 ADF bin4 Standard bin5 Printer control panel6 100‑sheet multipurpose feeder7 Standard 5

• The ADF indicator light comes on when the paper is loaded properly.2 If you are loading a document into the ADF tray, then adjust the paper guides.3

Creating shortcutsCreating a fax destination shortcut using the Embedded Web ServerAssign a shortcut number to a single fax number or a group of fax n

Notes:• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place th

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Fax Settings > Analog Fax Setup

3 From the Held Fax Mode menu, select one of the following:• Off• Always On• Manual• Scheduled4 If you selected Scheduled, then continue with the foll

Select from the following content sources:• Black/White Laser—The original document was printed using a mono laser printer.• Color Laser—The original

Using the advanced optionsSelect from the following settings:• Advanced Imaging—This adjusts the Background Removal, Color Balance, Color Dropout, Con

ScanningUsing Scan to NetworkScan to Network lets you scan your documents to network destinations specified by your system support person. Afterthe de

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Navigate to:Settings > Other Settings area > Man

Notes:• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place th

Fully configured modelThe following illustration shows the maximum number of optional trays that are supported by the printer. For moreinformation on

The scanner lets you scan documents directly to a computer or a flash drive. The computer does not have to be directlyconnected to the printer for you

1 Open the printers folder, and then select your printer.Note: If your printer is not in the list, then add your printer.2 Open the printer properties

Send AsThis option lets you set the output type for the scan image.Select one of the following:• PDF—Use to create a single file with multiple pages.•

• Photo/Film—The original document is a photo from film.• Press—The original document was printed using a printing press.Scan PreviewThis option lets

Understanding the printer menusMenus listPaper Menu Reports Network/Ports SecurityDefault SourcePaper Size/TypeConfigure MPSubstitute SizePaper Textur

Paper menuDefault Source menuUse ToDefault SourceTray [x]Multipurpose FeederManual PaperManual EnvelopeSet a default paper source for all print jobs.N

Paper Size/Type menuUse ToTray [x] SizeA4A5A6JIS‑B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversal7 3/4 Envelope9 Envelope10 EnvelopeDL Env

Use ToMP Feeder SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversal7 3/4 Envelope9 Envelope10 EnvelopeDL EnvelopeC5 EnvelopeB5

Use ToManual Paper SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversalSpecify the size of the paper being manually loaded.Note:

Use ToDefault ADF Media TypePlain PaperCard StockTransparencyRecycledLabelsVinyl LabelsBondEnvelopeRough EnvelopeLetterheadPreprintedColored PaperLigh

Using the ADF and scanner glassAutomatic document feeder (ADF) Scanner glassABCUse the ADF for multiple‑page documents including two-sided (duplex) pa

Use ToTransparency TextureSmoothNormalRoughSpecify the relative texture of the transparencies loaded in a specific tray.Note: Normal is the factory de

Use ToHeavy TextureSmoothNormalRoughSpecify the relative texture of the heavy paper loaded in a specific tray.Note: Normal is the factory default sett

Use ToEnvelope WeightLightNormalHeavySpecify the relative weight of the envelope loaded.Note: Normal is the factory default setting.Rough Envelope Wei

Paper Loading menuUse ToCard Stock LoadingDuplexOffDetermine and set two-sided printing for all print jobs with Card Stockas the paper type.Recycled L

Use ToCustom [x] LoadingDuplexOffDetermine and set two-sided printing for all print jobs with Custom [x]as the paper type.Note: Custom [x] Loading is

Custom Scan Sizes menuUse ToCustom Scan Size [x]Scan Size NameMedia TypeADF Media TypePlain PaperCard StockTransparencyRecycledLabelsVinyl LabelsBondE

Use ToPortrait Width3–8.5 inches76–216 mmSet the portrait width.Notes:• If the width exceeds the maximum, then the printer uses themaximum width allow

Use ToShortcut List Print a report containing information about configured shortcuts.Fax Job Log Print a report containing information about the last

Standard Network or Network [x] menuNote: Only active ports appear in this menu. All inactive ports are omitted.Use ToPCL SmartSwitchOnOffSet the prin

Use ToMac Binary PSOnOffAutoSet the printer to process Macintosh binary PostScript print jobs.Notes:• Auto is the factory default setting.• Off filter

Understanding the printer control panelUsing the printer control panelUse the To1 Display• View the printer status and messages.• Set up and operate t

Use ToJob Timeout0, 10–225 secondsSet the amount of time it takes for a network print job to be canceled.Notes:• “90 seconds” is the factory default s

Use ToEnable HTTP ServerYesNoEnable the built-in Web server (Embedded Web Server). When enabled, the printercan be monitored and managed remotely usin

Wireless menuNote: This menu is available only in printers connected to a wireless network or printer models that have a wirelessnetwork adapter.To a

Use ToActivateYesNoEnable or disable AppleTalk support.Note: Yes is the factory default setting.View Name Show the assigned AppleTalk name.Note: The A

Use ToUSB BufferDisabledAuto3K to [maximum size allowed]Set the size of the USB input buffer.Notes:• Auto is the factory default setting.• Disabled tu

Use ToPCL SmartSwitchOnOffSet the printer to automatically switch to PCL emulation when a print job receivedthrough a serial port requires it, regardl

Use ToAdvanced StatusOnOffEnable bidirectional communication through the parallel port.Notes:• On is the factory default setting.• Off disables parall

Use ToPCL SmartSwitchOnOffSet the printer to automatically switch to PCL emulation when a print job receivedthrough a serial port requires it, regardl

Use ToJob BufferingOffOnAutoTemporarily store print jobs on the printer hard disk before printing.Notes:• Off is the factory default setting. The prin

Use ToParityEvenOddNoneIgnoreSet the parity for serial input and output data frames.Note: None is the factory default setting.Honor DSROnOffDetermine

Indicator light Printer statusOff The printer is off or in Hibernate mode.Blinking green The printer is warming up, processing data, or printing.Solid

Use ToDevice‑Initiated E‑mailNoneUse Device SMTP CredentialsSpecify what credentials will be used when communicating to the SMTPserver. Some SMTP serv

Use ToEdit Access ControlsAdministrative MenusFunction AccessManagementSolutionsCancel jobs at the DeviceControl access to printer menus, firmware upd

Use ToLDAP Certificate VerificationDemandTryAllowNeverAllow the user to request a server certificate.Notes:• “Demand” means a server certificate is re

Use ToVerify Job ExpirationOff1 hour4 hours24 hours1 weekSet a limit on how long the printer stores print jobs needing verification.Reserve Job Expira

Use ToDelete LogYesNoSpecify whether or not audit logs are deleted.Note: Yes is the factory default setting.Configure LogEnable AuditYesNoEnable Remot

Use ToEnable AuthenticationOnOffChange the authentication setting to On or Off.Note: Off is the factory default setting.Settings menuGeneral Settings

Use ToADF Loaded BeepEnabledDisabledSpecify whether the ADF sounds a beep when paper is loaded.Note: Enabled is the factory default setting.ADF Multi‑

Use ToKeyboardKeyboard TypeEnglishFrancaisFrancais CanadienDeutschItalianoEspanolGreekDanskNorskNederlandsSvenskaSuomiPortugueseRussianPolskiSwiss Ger

Use ToDisplayed InformationLeft sideRight sideCustom Text [x]Specify what is displayed on the upper left and right corners of thehome screen.For the L

Use ToDisplayed Information (continued)Waste Toner BottlePaper JamLoad PaperService ErrorsCustomize the displayed information for Waste Toner Bottle,

Touch To7 Forms and Favorites Quickly find and print frequently used online forms.8 Menu icon Access the printer menus.Note: The menus are available o

Use ToOne Page CopyOffOnSet copies from the scanner glass to only one page at a time.Note: Off is the factory default setting.Output LightingNormal/St

Use ToContact Name Specify a contact name for the printer.Note: The contact name is stored on the Embedded Web Server.Location Specify the location of

Use ToTimeoutsHibernate TimeoutDisabled1 hour2 hours3 hours6 hours1 day2 days3 days1 week2 weeks1 monthSet the amount of time before the printer enter

Use ToTimeoutsJob Hold Timeout5–255Set the amount of time the printer waits for user interventionbefore it holds jobs that require unavailable resourc

Use ToPress Sleep ButtonDo NothingSleepHibernateDetermine how the printer responds when pressing the Sleepbutton while the printer is idle.Notes:• Sle

Use ToContent SourceBlack/White LaserColor LaserInkjetPhoto/FilmMagazineNewspaperPressOtherSpecify how the original document was produced.Note: Black/

Use ToOriginal SizeLetterLegalExecutiveFolioStatementOficio (Mexico)UniversalAuto Size SenseMixed SizesA4A5A6JIS B5Difficult Media LetterDifficult Med

Use ToHeader/Footer[Location]OffDate/TimePage numberCustom textPrint onAll pagesFirst page onlyAll but first pageCustom textSpecify the header or foot

Use ToColor DropoutColor DropoutNoneRedGreenBlueDefault Red Threshold0–255Default Green Threshold0–255Default Blue Threshold0–255Specify which color t

Use ToFax IDFax NameFax NumberSpecify how the fax is identified.Enable Manual FaxOnOffSet the printer to fax manually, which requires a line splitter

Feature DescriptionStatus message bar• Show the current printer status such as Ready or Busy.• Show printer conditions such as Toner Low or Cartridge

Use ToFax Cover PageFax Cover PageOff by defaultOn by defaultNever useAlways useInclude to FieldOnOffInclude from FieldOnOffFromInclude Message FieldO

Use ToOriginal SizeLetterLegalExecutiveFolioStatementOficio (Mexico)UniversalAuto Size SenseMixed SizesA4A5A6JIS B5Custom Scan Size [x]Book OriginalBu

Use ToDialing Prefix RulesPrefix Rule [x]Establish a dialing prefix rule.Automatic Redial0–9Specify the number of times the printer tries to send the

Use ToBackground Removal‑4 to 4Adjust the amount of background visible on a scanned image.Note: 0 is the factory default setting.Color BalanceCyan - R

Use ToEnable Color Fax ScansOff by defaultOn by defaultNever useAlways useEnable color faxing.Note: “Off by default” is the factory default setting.Au

Use ToSeparator Sheet SourceTray [x]Multipurpose FeederSpecify the paper source for the separator sheet.Note: Tray 1 is the factory default setting.Ou

Use ToTransmission LogPrint logDo not print logPrint only for errorEnable printing of a transmission log after each fax job.Note: Print log is the fac

Use ToRinger VolumeOffOnControl the fax speaker ringer volume.Note: On is the factory default setting.Use ToAll RingsSingle Ring OnlyDouble Ring OnlyT

Use ToE‑mail Server SetupWeb Link SetupServerLoginPasswordPathFile NameWeb LinkDefine the e‑mail server path name; for example: /directory/path.Note:

Use ToOrientationPortraitLandscapeSpecify the orientation of the scanned image.Note: Portrait is the factory default setting.Original SizeLetterLegalE

ContentsSafety information...8Learning about the printer...

Other touch-screen buttonsTouch ToAcceptSave a setting.Cancel• Cancel an action or a selection.• Exit a screen and return to the previous screen witho

Use ToText/Photo Default5–90Set the quality of a text or photo image in relation to file size and the quality of theimage.Note: 75 is the factory defa

Use ToAllow Save as ShortcutOnOffSave e-mail addresses as shortcuts.Notes:• On is the factory default setting.• When set to Off, the Save As Shortcut

Use ToTemperature‑4 to 4Enable the user to specify “warm” or “cool” outputs. "Cool” values generate a blueroutput than the default while “warm” v

Use ToDarkness1–9Lighten or darken the output.Note: 5 is the factory default setting.OrientationPortraitLandscapeSpecify the page orientation of the s

Use ToText Default5–90Set the quality of the text in relation to the file size and quality of the image.Note: 75 is the factory default setting.Text/P

Use ToAllow Save as ShortcutOnOffEnable shortcut creation for FTP addresses.Note: On is the factory default setting.Background Removal‑4 to 4Adjust th

Flash Drive menuScan SettingsUse ToFormatPDF (.pdf)Secure PDFTIFF (.tif)JPEG (.jpg)XPS (.xps)Specify the format of the file to be sent through FTP.Not

Use ToOriginal SizeLetterLegalExecutiveFolioStatementOficio (Mexico)Auto Size SenseMixed SizesA4A5A6JIS B5Difficult Media LetterDifficult Media A5Diff

Use ToUse Multi‑Page TIFFOnOffProvide a choice between single-page TIFF files and multiple‑page TIFF files. For amultiple-page scan to FTP job, either

Use ToScan edge to edgeOffOnSpecify whether the original document is scanned edge-to-edge.Note: Off is the factory default setting.Sharpness1–5Adjust

Setting up and using the home screen applicationsNote: Your home screen may vary depending on your home screen customization settings, administrative

Use ToPaper SaverOff2‑Up3‑Up4‑Up6‑Up9‑Up12‑Up16‑UpSpecify that multiple pages are printed on one side of a sheet.Notes:• Off is the factory default se

Print SettingsSetup menuUse ToPrinter LanguagePCL EmulationPS EmulationSet the default printer language.Notes:• PS Emulation is the factory default pr

Use ToResource SaveOnOffSpecify how the printer handles temporary downloads, such asfonts and macros stored in the RAM, when the printer receives ajob

Use ToSeparator SheetsOffBetween CopiesBetween JobsBetween PagesSpecify whether blank separator sheets are inserted.Notes:• Off is the factory default

Quality menuUse ToPrint Resolution300 dpi600 dpi1200 dpi1200 Image Q2400 Image QSpecify the printed output resolution in dots per inch.Note: 600 dpi i

Use ToJob Accounting LogOffOnDetermine and set if the printer creates a log of the print jobs it receives.Note: Off is the factory default setting.Job

Use ToLog File Prefix Specify the prefix you want for the log file name.Note: The current host name defined in the TCP/IP menu is used as the default

Use ToCoverage EstimatorOffOnProvide an estimate of the percentage coverage of toner on a page. The estimate isprinted on a separate page at the end o

PCL Emul menuUse ToFont SourceResidentDiskDownloadFlashAllSpecify the set of fonts used by the Font Name menu.Notes:• “Resident” is the factory defaul

Use ToPCL Emulation SettingsLines per Page1–255Specify the number of lines that print on each page.Notes:• 60 is the US factory default setting. 64 is

Customizing the home screen1 Open a Web browser, and then type the printer IP address in the address field.Note: View the printer IP address on the pr

Use ToTray RenumberView Factory DefaultsMPF Default = 8T1 Default = 1T1 Default = 4T1 Default = 5T1 Default = 20T1 Default = 21Env Default = 6MPaper D

Use ToFont Size1–255 ptSet the default font size for HTML documents.Notes:• 12 pt is the factory default setting.• Font size can be increased in 1‑poi

Use ToOrientationPortraitLandscapeReverse PortraitReverse LandscapeSet the image orientation.Note: Portrait is the factory default setting.Help menuTh

Saving money and the environmentSaving paper and tonerStudies show that as much as 80% of the carbon footprint of a printer is related to paper usage.

Saving energyUsing Eco‑Mode1 Open a Web browser, and then type the printer IP address in the address field.Notes:• View the printer IP address on the

Use ToOn Reduce printer noise.Notes:• Print jobs are processed at a reduced speed.• Printer engine motors do not start until a documentis ready to pri

Using Hibernate modeHibernate is an ultra‑low‑power operating mode.Notes:• Three days is the default amount of time before the printer enters Hibernat

RecyclingRecycling Dell productsTo return Dell products for recycling:1 Visit our Web site at www.dell.com/recycle.2 Select your country or region.3 F

Securing the printerStatement of VolatilityYour printer contains various types of memory that can store device and network settings, and user data.Typ

Erasing non‑volatile memoryErase individual settings, device and network settings, security settings, and embedded solutions by following thesesteps:1

Activating the home screen applicationsFinding information about the home screen applicationsYour printer comes with preinstalled home screen applicat

The printer will perform a power‑on reset, and then return to normal operating mode.Configuring printer hard disk encryptionEnable hard disk encryptio

The printer will perform a power‑on reset, and then return to normal operating mode.Finding printer security informationIn high-security environments,

Maintaining the printerWarning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies,may cause damage to

Cleaning the scanner glassClean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images.1 Slightly damp

4 Open the bottom ADF door.125 Wipe the ADF scanner glass under the ADF door.6 Close the bottom ADF door.7 Place the white underside of the scanner co

8 Wipe the areas shown, and then let them dry.1 White underside of the scanner cover2 Scanner glass3 ADF glass4 White underside of the ADF cover9 Clos

The accuracy of the estimated number of remaining pages may decrease when the actual printing consumption isdifferent from the historical printing con

Replacing suppliesReplacing the toner cartridge1 Lift the front cover, and then pull down the multipurpose feeder door.122 Pull the cartridge out of t

3 Unpack the new toner cartridge, then remove the packing material, and then shake the cartridge to redistributethe toner.4 Insert the toner cartridge

5 Close the multipurpose feeder door and the front cover.12Maintaining the printer 239

Use ToQuickly and easily copy insurance, identification, and other wallet‑size cards.You can scan and print both sides of a card on a single page, sav

Replacing the imaging unit1 Lift the front cover, and then pull down the multipurpose feeder door.122 Pull out the toner cartridge from the printer us

3 Lift the blue handle, and then pull out the imaging unit from the printer.4 Unpack the new imaging unit, and then shake it.5 Remove all packing mate

6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrowson the side rails inside the pr

8 Close the multipurpose feeder door and the front cover.12Moving the printerCAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb

• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on theright side of the tray toward

Managing the printerManaging printer messagesUse the Status Messenger application to view error messages requiring your intervention on your printer.

Setting up e‑mail alertsConfigure the printer to send you e‑mail alerts when the supplies are getting low or when the paper needs to be changedor adde

Notes:• View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.12

Clearing jamsCarefully select paper and specialty media and load them properly to avoid most jams. If jams occur, then follow thesteps outlined in thi

• Do not slide the paper into the tray. Load paper as shown in the illustration.1• Make sure the guides in the tray or the multipurpose feeder are pro

Setting up Multi SendNote: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. Toche

Notes:• When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints to the standard binafter a jammed page has been cle

[x]‑page jam, lift front cover to remove cartridge. [200–201]CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury

4 Lift the blue handle, and then pull out the imaging unit from the printer.215 Place the imaging unit aside on a flat, smooth surface.Warning—Potenti

7 Install the imaging unit.Note: Use the arrows on the side of the printer as a guide.8 Insert the toner cartridge into the printer, and then push the

9 Close the multipurpose feeder door and the front cover.1210 From the printer control panel, touch Done to clear the message and continue printing.[x

1 Pull down the rear door.2 Firmly grasp the jammed paper on each side, and then gently pull it out.Note: Make sure all paper fragments are removed.3

1 Pull down the rear door.2 Firmly grasp the jammed paper on each side, and then gently pull it out.Note: Make sure all paper fragments are removed.3

4 Push the back of the standard tray.5 Press down the rear duplex flap, then firmly grasp the jammed paper, and then gently pull the paper out.Note: M

2 From the printer control panel, touch Done to clear the message and continue printing.[x]‑page jam, remove tray 1 to clear duplex. [235–239]1 Pull o

3 Insert the tray.4 From the printer control panel, touch Done to clear the message and continue printing.[x]‑page jam, open tray [x]. [24x]1 Check wh

1 Open a Web browser, and then type the printer IP address in the address field.Note: View the printer IP address on the printer home screen. The IP a

3 Insert the tray.4 From the printer control panel, touch Done to clear the message and continue printing.[x]‑page jam, clear manual feeder. [250]1 Fr

4 Slide the paper guide until it rests lightly against the edge of the paper.5 From the printer control panel, touch Done to clear the message and con

4 Close the ADF cover.5 Open the scanner cover.6 If the jam is in the bottom ADF door or ADF exit bin, then open the bottom ADF door, and then firmly

8 Straighten the edges of the original documents, then load the documents into the ADF, and then adjust the paperguide.9 From the printer control pane

TroubleshootingUnderstanding the printer messagesCartridge low [88.xy]You may need to order a replacement toner cartridge. If necessary, touch Continu

Change [paper source] to [paper type] [paper size] load [orientation]Try one or more of the following:• Load the correct size and type of paper in the

Close front doorClose the front door of the printer.Close top access coverClose the printer top access cover to clear the message.Complex page, some d

• Install a hard disk with higher capacity.Disk must be formatted for use in this deviceFrom the printer control panel, touch Format disk to format th

Fax Station Name not set up. Contact system administrator.Try either of the following:• From the printer control panel, touch Continue to clear the me

• From the printer control panel, touch Continue to clear the message and print using a different tray.• Cancel the print job.Insert Tray [x]Try one o

c Click Configure, and then do either of the following:• To export a configuration to a file, click Export, and then follow the instructions on the co

Insufficient memory to collate job [37]Try one or more of the following:• From the printer control panel, touch Continue to print the part of the job

Load [paper source] with [paper size] [paper orientation]Try one or more of the following:• Load the specified tray or feeder with the correct size of

Load Manual Feeder with [paper size] [paper orientation]Try one or more of the following:• Load the feeder with the correct size of paper.• From the p

Memory full, cannot send faxes1 From the printer control panel, touch Continue to clear the message and cancel the fax job.2 Try one or more of the fo

• Install a flash memory card with larger capacity.Note: Downloaded fonts and macros not previously stored in the flash memory are deleted.Paper chang

Remove defective disk [61]Remove and replace the defective printer hard disk.Remove packaging material, [area name]Remove any remaining packaging mate

Replace jammed originals if restarting job.Try one or more of the following:• Touch Cancel job to clear the message and cancel the scan job.• Touch Sc

Replace unsupported cartridge [32.xy]Remove the toner cartridge, and then install a supported one to clear the message and continue printing. For more

Scanner disabled. Contact system administrator if problem persists. [840.02]Try one or more of the following:• Touch Continue with scanner disabled to

Standard network software error [54]Try one or more of the following:• From the printer control panel, touch Continue to continue printing.• Turn off

Additional printer setupInstalling internal optionsCAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware orm

Too many trays attached [58]1 Turn off the printer.2 Unplug the power cord from the electrical outlet.3 Remove the extra trays.4 Connect the power cor

• Make sure the USB Buffer menu is not set to Disabled.Weblink server not set up. Contact system administrator.From the printer control panel, touch C

Action Yes NoStep 5Check if the cables connecting the printer and the computer are insertedin the correct ports.Are the cables inserted in the correct

Printer display is blankAction Yes NoStep 1Press the Sleep button on the printer control panel.Does Ready appear on the printer display?The problem is

Action Yes NoStep 4a Check if the internal option is selected.It may be necessary to manually add the internal option in the printerdriver to make it

Action Yes NoStep 2Check the cable and the ISP connection.a Use the correct cable, and then make sure it is securely connected tothe ISP.b Check if th

Action Yes NoStep 4Check if the tray is available in the printer driver.Note: If necessary, manually add the tray in the printer driver to make itavai

Paper frequently jamsAction Yes NoStep 1a Pull out the tray, and then do one or more of the following:• Make sure paper lies flat in the tray.• Check

Solving print problemsPrinting problemsConfidential and other held jobs do not printNote: Confidential, Verify, Reserve, and Repeat print jobs may be

Envelope seals when printingAction Yes Noa Use envelopes that have been stored in a dry environment.Note: Printing on envelopes with high moisture con

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware ormemory devices sometime after setting up the printer

Incorrect characters printAction Yes NoStep 1Make sure the printer is not in Hex Trace mode.Note: If Ready Hex appears on the printer display, then tu

Large jobs do not collateAction Yes NoStep 1a From the Finishing menu on the printer control panel, set Collate to(1,2,3) (1,2,3).b Resend the print j

Print jobs do not printAction Yes NoStep 1a From the document you are trying to print, open the Print dialog andcheck if you have selected the correct

Print job takes longer than expectedAction Yes NoStep 1Change the environmental settings of the printer.a From the printer control panel, navigate to:

Printing slows downNotes:• When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.• The printer speed

Action Yes NoStep 2a From the printer control panel, set the paper size and type in the Papermenu to match the paper loaded in the trays to be linked.

Action Yes NoStep 1a Print a font sample list to check if the fonts you are using are supportedby the printer.1 From the printer control panel, naviga

Action Yes NoStep 2From the printer control panel, set the paper size and type in the Papermenu to match the paper loaded in the tray.Do the paper siz

Action Yes NoStep 2a Replace the fuser. For more information, see the instruction sheet thatcame with the part.b Resend the print job.Do compressed im

Horizontal voids appear on printsLeading edgeTrailing edgeAction Yes NoStep 1a Make sure your software program is using a correct fill pattern.b Resen

Installing an Internal Solutions Port...

3 Remove the shield.4 Use the following illustration to locate the appropriate connector.Warning—Potential Damage: Controller board electronic compone

Incorrect margins on printsABCDABCDABCDAction Yes NoStep 1a Move the width and length guides in the tray to the correct positionsfor the paper size lo

Paper curlAction Yes NoStep 1Move the width and length guides in the tray to the correct positions forthe size of the paper loaded.Are the width and l

Action Yes NoStep 1a Check if there is packing material left on the imaging unit.1 Remove the toner cartridge, and then the imaging unit.2 Check if th

Action Yes NoStep 1a Reinstall the imaging unit.1 Remove the toner cartridge, and then the imaging unit.Warning—Potential Damage: Do not expose the im

Action Yes NoStep 4Check if the paper loaded in the tray has texture or rough finishes.Are you printing on textured or rough paper?From the printercon

Action Yes NoStep 2a From the printer control panel, set the paper type, texture and weightin the Paper menu to match the paper loaded in the tray.b R

Print is too lightAction Yes NoStep 1a From the Quality menu on the printer control panel, increase the tonerdarkness.Note: 8 is the factory default s

Action Yes NoStep 6a Redistribute the toner in the imaging unit.1 Remove the toner cartridge, and then the imaging unit.2 Firmly shake the imaging uni

Shadow images appear on printsABCDABCDABCDABCDLeading edgeTrailing edgeAction Yes NoStep 1Load paper with the correct paper type and weight in the tra

Action Yes NoStep 1a Move the width and length guides in the tray to the correct positionsfor the size of the paper loaded.b Resend the print job.Is t

5 Reattach the shield, and then align the screws with the holes.6 Tighten the screws on the shield.Additional printer setup 31

Action Yes NoStep 4a Reinstall the imaging unit.1 Remove the toner cartridge, and then the imaging unit.Warning—Potential Damage: Do not expose the im

Action Yes NoStep 3a Load paper from a fresh package.Note: Paper absorbs moisture due to high humidity. Store paper inits original wrapper until you u

Toner rubs offLeading edgeTrailing edgeABCDEFAction Yes NoStep 1From the Paper menu on the printer control panel, check the paper type,texture, and we

Uneven print densityAction Yes NoReplace the imaging unit, and then resend the print job.Is the print density uneven?Contact technicalsupport.The prob

Action Yes NoStep 4a Redistribute the toner in the imaging unit.1 Remove the toner cartridge, and then the imaging unit.2 Firmly shake the imaging uni

Partial document or photo copiesAction Yes NoStep 1Check the placement of the document or photo.Make sure the document or photo is loaded facedown on

Action Yes NoStep 4Send a print job, and then check for print quality problems.a From the General Settings menu, adjust the Eco‑Mode settings.b From t

Action Yes NoStep 9Check for washed‑out or overexposed output.a From the Copy screen, navigate to:Advanced Options > Advanced Imagingb Adjust the s

Caller ID is not shownAction Yes NoContact your telephone company to check if your telephone line issubscribed to the caller ID service.Notes:• If you

Action Yes NoStep 5a Check the telephone wall jack.1 Plug the telephone cable into the wall jack.2 Listen for a dial tone.3 If you do not hear a dial

7 Close the access cover.Installing a memory cardCAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware ormem

Action Yes NoStep 8Temporarily disconnect other equipment (such as answering machines,computers with modems, or telephone line splitters) between the

Action Yes NoStep 2Load the original document properly.Load the original document faceup, short edge first into the ADF trayor facedown on the scanner

Action Yes NoStep 3Replace the toner cartridge. For more information, see the instructionsheet that came with the supply.Can you receive faxes?The pro

Action Yes NoStep 2Decrease the incoming fax transmission speed.a Open a Web browser, and then type the printer IP address in theaddress field.Notes:•

Cannot scan from a computerAction Yes NoStep 1Make sure the printer is turned on and that Ready appears on the printerdisplay before scanning a job.Do

Action Yes NoStep 3Clean the scanner glass and the ADF glass using a clean, lint‑free clothdampened with water.Is the scanner glass clean?Go to step 4

Action Yes NoStep 3Check if the document or photo you want to scan is open in anotherapplication or being used by another user.Is the file you want to

The scanner does not respondAction Yes NoStep 1Check if the printer is turned on.Is the printer turned on?Go to step 2. Turn on the printer.Step 2Chec

Solving home screen application problemsAn application error has occurredAction Yes NoStep 1Check the system log for relevant details.a Open a Web bro

Action Yes NoStep 3Check if the network connection is working.Is the network connection working?Go to step 4. Contact your systemsupport person.Step 4

3 Align the notch (1) on the memory card with the ridge (2) on the connector.124 Push the memory card straight into the connector, and then push the c

AppendixDell Technical Support PolicyTechnician‑assisted technical support requires the cooperation and participation of the customer in the troublesh

Warranty and Return PolicyDell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to newin accordan

IndexNumerics2100‑sheet tray installing 46loading paper 64550‑sheet tray installing 46loading 57Symbols[x]‑ page jam, open upper reardoor. [202]

configuring supply notifications, imagingunit 246supply notifications, maintenancekit 246supply notifications, tonercartridge 246configuring e‑mail

EEco‑Mode setting 224Edit Security Setups menu 170embedded solutions information erasing 229Embedded Web Server accessing 21checking the status of

configuring the printer to observedaylight saving time 128creating shortcuts using theEmbedded Web Server 131creating shortcuts using theprinter con

Llabels, paper tips 78letterhead copying on 95loading, 2100‑sheet tray 64loading, multipurposefeeder 70, 78loading, trays 57, 78light, indicator

Ooptional card installing 33options 2100‑sheet tray, installing 46550‑sheet tray, installing 46firmware cards 28Internal Solutions Port,installing

tray linking does not work 294unexpected page breaksoccur 295printer 50basic model 12fully configured 12minimum clearances 11moving 11, 243, 24

No analog phone line connectedto modem, fax is disabled. 273Non‑Dell [supply type], see User’sGuide [33.xy] 273Not enough free space in flashmemory

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.Touch a metal surface on the printer before

Remove paper from standardoutput bin 275removing printer hard disk 43repeat print jobs 89printing from a Macintoshcomputer 90printing from Windows

sending fax at a scheduledtime 130sending fax using the addressbook 130Serial [x] menu 166Serial option [x] error [54] 278Serial port [x] disabled

received fax has poor printquality 322troubleshooting, paper feed message remains after jam iscleared 287troubleshooting, print envelope seals when

Warning—Potential Damage: Improper installation of the card may cause damage to the card and thecontroller board.Note: The entire length of the connec

1 ISP solution2 Screw for attaching the plastic bracket to the ISP3 Screws for attaching the ISP mounting bracket to the controller board shield4 Plas

5 Align the posts of the plastic bracket to the holes on the controller board cage, and then press the plastic bracketon the controller board cage unt

7 Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket.8 Use the provided thumbscrew for the ISP

9 Attach the two provided screws to secure the ISP mounting bracket to the controller board shield.10 Tighten the thumbscrew that is attached to the I

Selecting paper ...

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.Touch a metal surface on the printer before

To install a printer hard disk onto the ISP:a Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket.b Alig

To install a printer hard disk directly on the controller board cage:a Align the standoffs of the printer hard disk to the holes in the controller boa

b Use the two provided screws to attach the printer hard disk mounting bracket.c Insert the plug of the printer hard disk interface cable into the rec

Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity.Touch a metal surface on the printer before

4 Remove the printer hard disk.5 Set aside the printer hard disk.Installing hardware optionsOrder of installationCAUTION—POTENTIAL INJURY: The printer

Installing optional traysThe printer supports the following optional input sources:• 550‑sheet tray• 2100‑sheet trayCAUTION—POTENTIAL INJURY: The prin

4 Remove any packing material from inside the tray.5 Insert the tray into the base.6 Place the tray near the printer.7 Lock the wheels of the caster b

21Note: When the printer software and any optional trays are installed, you may need to manually add theoptions in the printer driver to make them ava

4567312Use the To1 EXT port Connect additional devices (telephone or answering machine) to the printer andthe telephone line. Use this port if you do

Canceling an outgoing fax...133Holdi

Organizing cablesAttach the Ethernet cable and power cord, and then neatly tuck the cables in the channels at the back of the printer.Setting up the p

Adding available options in the print driverFor Windows users1 Open the printers folder, and then select your printer.2 Open the printer properties, a

Preparing to set up the printer on a wireless networkNotes:• Make sure your wireless network adapter is installed in your printer and working properly

Connecting the printer using the Wireless Setup WizardBefore you begin, make sure that:• A wireless network adapter is installed in the printer and is

3 Open a Web browser, and then type the IP address of your access point in the address field.Notes:• The IP address appears as four sets of numbers se

3 Configure the port from the list.4 Update the IP address.5 Apply the changes.For Macintosh users1From System Preferences in the Apple menu, navigate

Printing a network setup pageIf the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso

Loading paper and specialty mediaThe selection and handling of paper and specialty media can affect how reliably documents print. For more information

12 Squeeze, and then slide the width guide to the correct position for the size of the paper you are loading until itclicks into place.211Note: Use th

13 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper youare loading.3121Notes:• Lock the

Maintaining the printer...232Cleaning printer parts...

14 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten theedges on a level surface.5 Load th

• Do not slide the paper into the tray. Load paper as shown in the illustration.1• If you are loading envelopes, then make sure that the flap side is

• Make sure the paper is below the solid line, which is the maximum paper fill indicator.Warning—Potential Damage: Overfilling the tray can cause pape

• When using card stock, labels, or other types of specialty media, make sure the paper is below the dashed line,which is the alternate paper fill ind

7 Insert the tray.18 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded inthe tray.Note: Se

Loading A5‑size papera Pull up and slide the width guide to the position for A5.21b Squeeze, and then slide the length guide to the position for A5 un

c Remove the A5 length guide from its holder.d Insert the A5 length guide into its designated slot.12Note: Press the A5 length guide until it clicks i

b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guideis not attached, then proceed to

d Squeeze, and then slide the length guide to the correct position for the paper size you are loading.3 Flex the sheets back and forth to loosen them,

One‑sided printing Two‑sided (duplex) printingABCABC• Make sure the paper is below the maximum paper fill indicator.Warning—Potential Damage: Overfill

[x]‑page jam, clear manual feeder. [250]...260[x]‑page jam,

6 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded inthe tray.Note: Set the correct paper

2 Pull the multipurpose feeder extender.Note: Guide the extender gently so that the multipurpose feeder is fully extended and open.3 Slide the width g

4 Prepare the paper or specialty media for loading.• Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper

Note: Slide the stack gently into the multipurpose feeder until it comes to a stop.• Load only one size and type of paper or specialty media at a time

6 For custom- or Universal- size paper, adjust the width guides to lightly touch the sides of the stack.7 From the printer control panel, set the pape

3 Change the paper size and type settings for the trays you are linking.• To link trays, make sure the paper size and type for the tray match that of

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings > Paper Menu > Custom Types.3 Sel

Paper and specialty media guideNotes:• Make sure the paper size, type, and weight are set correctly on the computer or printer control panel.• Flex, f

• Adjust the width guides to fit the width of the envelopes.• Before loading the envelopes on the tray, flex the stack of envelopes back and forth to

Tips on using transparencies• From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match thetransparenci

Safety informationConnect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.Do not place or use t

Grain directionGrain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length ofthe paper, or g

• Thickness (impacts how much can be loaded into a tray)• Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fus

Storing paperUse these paper storage guidelines to help avoid jams and uneven print quality:• For best results, store paper where the temperature is 2

Paper size1Dimensions Standard oroptional550‑sheet tray2100‑sheet tray MultipurposefeederDuplex ADF ScannerglassExecutive 184 x 267 mm(7.3 x 10.5 in.)

Note: Labels, transparencies, envelopes, and card stock always print at reduced speed.Paper type 550‑sheet tray 2100‑sheettrayMultipurposefeederDuplex

PrintingPrinting forms and a documentPrinting formsUse the Forms and Favorites application to quickly and easily access frequently used forms or other

Notes:• View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.12

• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then theprinter ignores the flash drive.• If you

Recommended flash drives File typeMany flash drives are tested and approved for use with the printer. For more information, visitwww.dell.com/support/

• For information on configuring the wireless settings, see the documentation that came with your mobile device.1 From Google Play, download the Dell

Refer service or repairs, other than those described in the user documentation, to a service representative.CAUTION—SHOCK HAZARD: To avoid the risk of

2 Touch Submit.Printing confidential and other held jobsNote: Confidential and Verify print jobs are automatically deleted from memory after printing.

• If you are using a proxy server, then temporarily disable it to load the Web page correctly.2 Click Settings tab > Security > Confidential Pri

For Macintosh users1 From System Preferences in the Apple menu, navigate to your printer.2 From the print queue, select the print job you want to canc

CopyingAutomatic document feeder (ADF) Scanner glassABCUse the ADF for multiple‑page documents includingtwo-sided pages.Use the scanner glass for sing

3 From the home screen, navigate to:Copy > specify the copy settings > Copy ItCopying using the scanner glass1 Place an original document facedo

3 Navigate to:Copy to > select the tray that contains transparencies > Copy ItIf there are no trays that contain transparencies, then navigate t

Customizing copy settingsCopying to a different size1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner

Notes:• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place th

3 From the home screen, navigate to:Copy > Sides (Duplex) > select the preferred duplexing methodNote: For the preferred duplexing method, the f

5 Touch .6 Touch the button that best represents the content source of the document you are copying.• Color Laser—The original document was printed u