Dell OpenManage Integration for VMware vCenter 2.1 Manual de usuario descargar pdf (Pagina 165)

Troubleshooting

Use this section to find answers to troubleshooting questions. This section includes:

• Frequently asked questions (FAQ)

• Bare metal deployment issues

• Contacting Dell

• Related product information

Frequently Asked Questions (FAQ)

This section contains some common questions and solutions.

'Settings' page fails to load, if we navigate away and go back to ‘Settings’ page.

In the Web Client, if you navigate away and go back to the ‘Settings’ page, sometimes the page fails to load and the

spinner continues to show. This is a refresh issue and the page is not getting refreshed correctly.

Resolution: Click the global refresh and the screen will refresh correctly.

Versions Affected: 2.0 and 2.1

Why is the DNS configuration settings restored to original settings after appliance reboot

if using DHCP for appliance IP and DNS settings overwritten

There is a known defect where statically assigned DNS settings are replaced by values from DHCP. This can happen

when DHCP is used to obtain IP settings, and DNS values are assigned statically. When the DHCP lease is renewed or

the appliance is restarted the statically assigned DNS settings are removed. Resolution: Statically assign IP settings

when the DNS server settings will be different from DHCP.

Version Affected: All

Using OpenManage Integration for VMware vCenter to update an Intel Network card with

the firmware version of 13.5.2 is not supported.

There is a known issue with Dell PowerEdge 12th generation servers and some Intel Network cards with the firmware

version of 13.5.2. Updating some models of Intel network cards at this version of firmware fails when the firmware

update is applied using the Lifecycle Controller. Customers with this version of firmware must update the network driver

software using an operating system. If the Intel Network card has a version of firmware other than 13.5.2, you can

update using OpenManage Integration for VMware vCenter. For more information, see http://en.community.dell.com/

techcenter/b/techcenter/archive/2013/03/20/intel-network-controller-card-with-v13-5-2-firmware-cannot-be-upgraded-

using-lifecycle-controller-to-v13-5-6.aspx

NOTE: Note: When using the one-to-many firmware update, avoid selecting Intel network adapters that are at

version 13.5.2, as the update will fail and stop the update task from updating remaining servers.

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Dell OpenManage Integration for VMware vCenter 2.1 Manual de usuario Pagina 165