Dell PowerVault TL4000 Instrucciones de operaciones Pagina 62
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Cannot write to or read
from tape.
Make sure that the cartridge is write enabled (move the
write-protect switch to the enabled position).
Make sure you have the appropriate data cartridge for your
library model.
Make sure you are using an Ultrium cartridge that has not
been degaussed. Do not degauss Ultrium cartridges.
Make sure that the cartridge has not been exposed to harsh
environmental or electrical conditions and is not physically
damaged in any way.
Many backup applications do not read or write to cartridges
that were created using a different backup application. In
this case, you may have to perform an erase, format, or
label operation on the cartridge.
Make sure you understand any data protection or overwrite
protection schemes that your backup application may be
using, which could prevent you from writing to a given
cartridge.
Retry the operation with a different, known good tape.
Clean the tape drive. See ”Cleaning the tape drive” on page
52.
Cleaning
Cannot load the cleaning
cartridge
Make sure you are using an Ultrium universal cleaning
cartridge. (See”Cleaning the tape drive” on page 52.)
Contact your service representative.
Errors Displayed on Front Panel
“!” in library operator panel
inventory display
See ”Operator control panel (OCP) overview” on page 40 for
more information.
There is an error code on
the LCD
Look up the error code, try to resolve the failure, and power
cycle (see ”Tape library error codes” on page 68).
SCSI ID
Changed drive SCSI ID, but
the host server does not
recognize the new ID
Make sure that all SCSI devices on the same bus have
unique ID numbers.
If the SCSI bus is narrow (50-pin) only SCSI IDs 0 through
7 are available.
Make sure that you cycle power on the library after
changing the SCSI ID.
Reboot the host server. Tape library Performance The
library is not efficiently backing up data.
Make sure the library and tape drive are on their own SCSI
bus and not daisy-chained to another tape drive or to the
hard drive being backed up.
Make sure the library is connected to a LVDS SCSI bus and
there are no SE devices on the same bus, because this will
cause the entire bus to negotiate down to SE speed.
Use an Ultra320 SCSI bus and high-quality cabling with the
library.
Do not connect the library to a narrow SCSI bus.
- Automatic Protection (AP) 1
- User and Service Guide 1
- Copyright 2
- Trademark Notices 2
- Contacting PivotStor, LLC 2
- About this guide 3
- 1 Warnings and symbols 4
- 1.1 Precautions 5
- 1.3 Rack stability 5
- 2 Contents 6
- 3 Figures 8
- 4 Tables 10
- 5.2 SCSI requirements 12
- 5.4 LUN scanning 12
- Back panel overview 16
- 5.6 Installing the library 18
- SCSI cable 19
- Rack mount kit: 19
- Documentation CD 19
- Library 19
- Terminator 19
- 6.1 Operating Modes 26
- 6.2 OCP Philosophy 26
- 6.3 Power-Up Display 26
- Idle Rand 27
- 6.4 Note about the LED’s 28
- 6.5 Input Modes 28
- 6.6 Power ON/OFF 29
- Robotic Drive 1 30
- AP Series 31
- PivotStor 31
- Commands 32
- Open Mailslot 32
- Service Menu 34
- Library Veryfy 34
- Run Test Service 34
- 6.8 Tape cartridges 35
- Tape’s media pool 36
- Data residing on the tape 36
- Age of the backup 36
- 1 Write-enabled 37
- 2 Write-protected 37
- 3 Write-protect switch 37
- Barcode label 37
- Insertion arrow 37
- 7.1 Overview 40
- 7.3 Library status icons 41
- 7.4 Login 41
- 7.5 Identity 42
- 7.6 Status 43
- 7.7 Configuration 44
- IP Address 45
- Network Mask 45
- Gateway Address 45
- Setting date/time 47
- Setting error log mode 47
- 7.8 Operations 48
- 7.9 Service 50
- 8.1 Possible tools needed 53
- 8.2 Electrostatic Discharge 53
- To remove a power supply: 56
- 9 Troubleshooting 60
- 9.2 Troubleshooting table 61
- 9.3 Service Procedures 64
- AP Series Remote Management 66
- Right magazine release 67
- Left magazine release 67
- Example error code 68
- 10 Technical specifications 74
- 11 Regulatory Information 76
- 12 Index 78
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