Dell Latitude XPi CD Guía para resolver problemas Pagina 16
- Pagina / 148
- Tabla de contenidos
- SOLUCIÓN DE PROBLEMAS
- MARCADORES
Valorado. / 5. Basado en revisión del cliente
xviii
Chapter 5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Help Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Dell Q&A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
System User’s Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Reference and Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
World Wide Web on the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Commercial Online Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Dell Diagnostics Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
AutoTech Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
TechFax Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
TechConnect BBS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Automated Order-Status System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Problems With Your Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Returning Items for Warranty Repair or Credit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Before You Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Dell Contact Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Appendix A
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Appendix B
Diagnostic Video Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Video Memory Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Video Hardware Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Text Mode Character Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Character Attributes Subtest (80 x 25) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Character Set Subtest (80 x 25). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Character Attributes Subtest (40 x 25) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Character Set Subtest (40 x 25). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Text Mode Color Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Color Attributes Subtest (80 x 25) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Color Attributes Subtest (40 x 25) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
Color Bars Subtest. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
Text Mode Pages Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
- Latitude 1
- Safety Instructions 3
- Memory Modules 4
- Discharge 6
- Information 7
- Warnings, Cautions, and Notes 8
- Typographical Conventions 8
- No boot device available 9
- Contents 11
- Chapter 3 13
- Chapter 4 14
- Appendix C 17
- Appendix D 18
- Introduction 21
- Introduction 1-3 23
- Documentation 24
- Customizing System Features 25
- Keys Action 27
- Boot Sequence 30
- Boot Speed 30
- Brightness 30
- Disk Time-Out 30
- Microprocessor 33
- Monitor Toggle 33
- Parallel Mode 33
- Power Management 33
- Serial Port 35
- Service Tag 35
- Smart CPU Mode 35
- Speaker Volume 35
- Suspend Time-Out 36
- System Switch 36
- Video Memory 37
- Asset Tag Utility 38
- Asset Tag Code 38
- Configuring PC Cards 38
- Suspend-to-Disk Utility 38
- Removing the S2D Partition 39
- Creating the S2D Partition 39
- Troubleshooting Your Computer 41
- Checking Connections 42
- Look for: Action 43
- System User’s Guide 43
- System Setup Options 44
- Message Cause Action 45
- System Beep Codes 50
- Table 3-3. Beep Codes 51
- Program Conflicts 55
- Memory Allocations 56
- Table 3-6. Upper Memory Map 57
- Table 3-7. I/O Map 57
- SYSTEM SWITCH 59
- SYSTEM SWITCH 60
- Troubleshooting Memory 65
- Ports 67
- Running the Dell Diagnostics 71
- RUN QUICK 72
- RUN ALL TESTS 72
- RUN SPECIFIC 72
- Configuration Information 74
- Select 75
- Maximum Errors Allowed 77
- Pause for User Response 77
- Test Limits 78
- Key-Help 79
- Quit 79
- AM Test Group 82
- Why Run a RAM Test? 83
- Subtests 83
- Why Run a System Set Test? 83
- Why Run a Video Test? 85
- Why Run a Keyboard Test? 86
- Why Run the Mouse Test? 86
- DE CD ROM Drives Test Group 88
- CSI Devices Test Group 90
- Why Run a SCSI Devices Test? 91
- Why Run an Audio Test 92
- Getting Help 95
- Dell Q&A 96
- Commercial Online Services 97
- Dell Diagnostics Program 97
- AutoTech Service 97
- TechFax Service 97
- Repair or Credit 98
- Getting Help 5-5 99
- Getting Help 5-7 101
- Country (City) 102
- International 102
- Getting Help 5-9 103
- (Continued) 103
- Getting Help 5-11 105
- Getting Help 5-13 107
- Getting Help 5-15 109
- Getting Help 5-17 111
- Technical Specifications 113
- Technical Specifications A-3 115
- Technical Specifications A-5 117
- Technical Specifications A-7 119
- Diagnostic Video Tests 121
- Subtest Screen 122
- Table B-1. Color Attributes 123
- Diagnostic Video Tests B-5 125
- Regulatory Notices 127
- C Notice (Canada Only) 128
- N 55022 Compliance (Czech 129
- Republic Only) 129
- E Notice 129
- CCI Notices (Japan only) 130
- Class A Device 131
- Class B Device 131
- Warranties and Return Policy 133
- (Canada Only) 134
- Coverage During Year One 135
- (U.S. and Canada Only) 138
- Adjust this Spine accordingly 148
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