Dell 1250c Color Laser Printer Manual de usuario

www.dell.com | support.dell.comDell™ 1250c Color PrinterUser's Guide

8 ContentsRandom spots/Blurred images . . . . . . . . . . . 145The entire output is blank . . . . . . . . . . . . . 146Streaks appear on the output

98 Understanding the Tool Box Menus NOTE: Values marked by an asterisk (*) are the factory default menu settings.Chart PrintPurpose:To print various

Understanding the Tool Box Menus 99Environment Sensor InfoPurpose:To output the internal environment sensor information of the printer to Result by pr

100 Understanding the Tool Box MenusRefresh ModePurpose:To use up a toner cartridge when you need to replace it before the end of its life, or to stir

Understanding the Tool Box Menus 101The printer restarts automatically to apply the settings.

102 Understanding the Tool Box Menus

Understanding Your Printer Software 10314Understanding Your Printer SoftwareUse the Drivers and Utilities CD that shipped with your printer to install

104 Understanding Your Printer Software3If you are ordering from the web:aSelect a web address from the Select Reorder URL list.bClick Visit Dell prin

Understanding Your Printer Software 105For details, click the Help button of each application.User Setup Disk Creating ToolThe User Setup Disk Creatin

106 Understanding Your Printer SoftwareMacintosh®Status Monitor WidgetStatus Monitor Widget is a printer utility that promotes efficient use of the pr

Understanding Your Printer Software 107 NOTE: If you receive no response from the printer or the printer is processing a job using a USB connection,

Contents 9Contacting Dell . . . . . . . . . . . . . . . . . . . . . 164

108 Understanding Your Printer Software4Order Supplies buttonClick this button to display the Order window. This window provides you with the informat

Understanding Your Printer Software 109Order Online Select a web address from the drop-down list and click Visit Dell printer supplies ordering web si

110 Understanding Your Printer Software

Specifications 11115SpecificationsOperating System CompatibilityYour Dell™ 1250c Color Printer is compatible with Microsoft® Windows® XP, Windows XP 6

112 SpecificationsDimensionsHeight: 225 mm (8.9 inches) Width: 394 mm (15.5 inches) Depth: 300 mm (11.8 inches) Weight (not including cartridge): 11.3

Specifications 113StorageAltitudeCablesYour interconnection cable must meet the following requirements:Relative humidity 20-70% RH (no condensation)Te

114 Specifications

115Maintaining Your Printer

116

Maintaining Your Printer 11716Maintaining Your PrinterPeriodically, your printer requires you to complete certain tasks to maintain optimum print qual

10 Contents

118 Maintaining Your Printer• To achieve the best possible print quality, store print media in an environment where the temperature is approximately 2

Maintaining Your Printer 119 CAUTION: Do not shake the used toner cartridge to avoid spilling of toner.Removing the Toner Cartridges1Turn off the pri

120 Maintaining Your Printer CAUTION: Always pull the cartridge out slowly so that you do not spill any toner.Installing a Toner Cartridge1Unpack a n

Maintaining Your Printer 1213Adjust the toner cartridge to the associated cartridge holder, and then insert it firmly by pressing near the center of t

122 Maintaining Your PrinterCleaning Inside the Printer CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cabl

Maintaining Your Printer 1233Pull the toner cartridge out.4Pull the other three cartridges out as well.5Pull the cleaning rod out.

124 Maintaining Your Printer6Insert the cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the pri

Maintaining Your Printer 12510Replace the other three cartridges as well.11Close the toner access cover.Cleaning the Color Toner Density (CTD) Sensor

126 Maintaining Your Printer3Clean the CTD sensor inside the printer with a clean dry cotton swab.4Close the rear cover.Adjusting Color RegistrationTh

Maintaining Your Printer 127Performing Auto CorrectAuto Correct on the Tool Box allows you to correct the color registration automatically. NOTE: 1Cl

11Before Beginning

128 Maintaining Your PrinterThe color registration chart is printed.Determining ValuesOn the color registration chart printed, find the straightest li

Maintaining Your Printer 129Entering ValuesUsing the Tool Box, enter the values that you found in the color registration chart to make adjustments.

130 Maintaining Your Printer NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In t

Clearing Jams 13117Clearing JamsCareful selection of appropriate print media and proper loading allow you to avoid paper jams. See "Print Media G

132 Clearing JamsIdentifying the Location of Paper Jams CAUTION: Do not attempt to clear any jams using tools or instruments. This may permanently da

Clearing Jams 133Clearing Paper Jams From the Front of the Printer CAUTION: Before performing any of the following procedures, read and follow the sa

134 Clearing JamsClearing Paper Jams From the Back of the Printer CAUTION: Before performing any of the following procedures, read and follow the saf

Clearing Jams 1353Remove any paper jammed from the back of the printer.4Lower the fuser release levers to their original position.5Close the rear cove

136 Clearing JamsClearing Paper Jams From the Output Tray CAUTION: Before performing any of the following procedures, read and follow the safety inst

Clearing Jams 1373Remove any paper jammed from the back of the printer. If no paper is found in the paper path, then remove any paper jammed out of th

12

138 Clearing Jams

139Troubleshooting

140

Troubleshooting 14118TroubleshootingBasic Printer ProblemsSome printer problems can be easy to resolve. If a problem occurs with your printer, check e

142 TroubleshootingPrinting ProblemsProblem ActionJob did not print or incorrect characters printed.Ensure that (Ready/Data) indicator is lit.Ensure

Troubleshooting 143Print Quality Problems NOTE: In this section, some procedures use the Tool Box or the Status Monitor.For more information about To

144 TroubleshootingToner smears or print comes off/Stain on back side2 Verify that the print media is not damp and the correct print media is used. Se

Troubleshooting 145Random spots/Blurred imagesAction Yes No1 The print media surface may be uneven. Try changing the Paper Type setting in the printer

146 TroubleshootingThe entire output is blankIf this trouble comes out, contact Dell.Action Yes No1 Ensure that the toner cartridges are installed cor

Troubleshooting 147Streaks appear on the outputIf this trouble comes out, contact Dell.Pitched color dotsIf this trouble comes out, contact Dell.Verti

Notes, Notices, and Cautions 13Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your print

148 TroubleshootingMottleGhostingAction Yes No1 Clean inside the printer and performing test print.1Clean inside the printer by using the cleaning rod

Troubleshooting 149Action Yes No1 Adjust the transfer bias.1Launch the Tool Box, click Chart Print on the Diagnosis tab.2Click the Ghost Configuration

150 TroubleshootingFogBead-Carry-Out (BCO)Action Yes No1 Is the whole page printed light? Contact Dell. Go to action 2.2 Start Developer Stir Mode.1La

Troubleshooting 151Auger markAction Yes No1 If the printer is installed in a high altitude location, set the altitude of the location.1Launch the Tool

152 TroubleshootingWrinkled/Stained paperAction Yes No1 Verify that the correct print media is being used. See "Supported Paper Sizes" on pa

Troubleshooting 153The top margins is incorrect3b Load the envelope long edge feed in the MPF with the flap open and facing up. For details, see "

154 TroubleshootingColor registration is out of alignmentAction Yes No1 Execute auto color registration adjustment.1Launch the Tool Box, and click Col

Troubleshooting 155Protrudent / Bumpy paper3 Print the Color Registration Chart and manually correct the color registration. 1Click Color Registration

156 TroubleshootingNoise NOTE: In this section, some procedures use the Tool Box or the Status Monitor.For more information about Tool Box, see "

Troubleshooting 157Jam NOTE: In this section, some procedures use the Tool Box or the Status Monitor.For more information about Tool Box, see "U

14 Notes, Notices, and CautionsUNITED STATES GOVERNMENT RESTRICTED RIGHTSThis software and documentation are provided with RESTRICTED RIGHTS. Use, dup

158 TroubleshootingMisfeed jamAction Yes No1 Ensure that papers are properly inserted on the MPF.Is the problem recovered?The task is complete.Proceed

Troubleshooting 159Multi-feed jam2e Is the print media damp? Go to action 3c.Go to action 3a.3a Fan the print media.Is the problem recovered?The task

160 TroubleshootingOther ProblemsContacting ServiceWhen you call for printer service, be prepared to describe the problem you are experiencing or the

161Appendix

162

Appendix 163BAppendixDell Technical Support PolicyTechnician-assisted technical support requires the cooperation and participation of the customer in

164 Appendixsupport.euro.dell.com (Europe only)• Dell Support e-mail [email protected]@us.dell.com [email protected] (L

Appendix 165Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some service

166 Appendix

Index 167IndexAA4, 56A5, 56About printer, 23Adjust Altitude, 95Adjust BTR, 92Adjust Fuser, 93Adjusting color registration, 126Altitude, 113Appendix, 1

Dell™ 1250c Color Printer User's Guide 151Dell™ 1250c Color Printer User's GuideClick the links to the left for information on the features,

168 IndexContacting service, 160Covers, 93DDell Supplies Management System, 103Dell technical support policy, 163Determining Values, 128Developer Stir

Index 169LLabel, 55, 93-94Legal, 57Length Guide, 23Letter, 57Load Paper indicator, 70Loading Envelopes, 64Loading paper, 35Loading Print Media, 59Loca

170 IndexMoisture content, 50Smoothness, 50Weight, 4 9Paper Chute, 24Paper Cover, 23Paper Density, 92Paper Feed Roller, 24Paper jam location, 132Paper

Index 171Return policy, 164SSafety information, 18Security Slot, 24Selecting letterhead, 52Selecting paper, 51Selecting preprinted media, 52Selecting

172 Index

16 Dell™ 1250c Color Printer User's Guide

Finding Information 172Finding Information NOTE: The USB cable is not shipped with your printer.What are you looking for? Find it here• Drivers for m

18 Finding Information• Safety information•Warranty informationProduct Information GuideCAUTION: Read and follow all safety instructions in your Produ

Finding Information 19Express Service Code and Service TagThe Express Service Code and Service Tag are located inside the side door of your printer.•

20 Finding Information

Product Features 213Product FeaturesThis chapter describes the product features and indicates their links.2-Sided (Manual Duplex Print)Manual Duplex P

22 Product Features

About the Printer 234About the PrinterThis chapter provides an overview of your Dell™ 1250c Color Printer.Front View1 Operator Panel 2 Output Tray3 Ou

24 About the PrinterRear View1 Wall Jack Connector 2 Rear Cover Release Handle3 USB Port 4 Security Slot5 Rear Cover 6 Transfer Roller7 Paper Chute 8

About the Printer 25Space RequirementsPlace the printer at a location such that there is adequate space for using the printer feeder and covers.To avo

26 About the PrinterOperator PanelFor more information on the operator panel, see "Operator Panel" on page69.Securing the PrinterTo protect

About the Printer 27Ordering SuppliesYou can order consumables from Dell on the Internet when using a networked printer. Enter the IP address of your

Contents 1ContentsBefore Beginning ...11A Notes, Notices, and Cautions . . . . . . . . . 131 Dell™ 1250c Color Pr

28 About the PrinterIf you order by phone, call the number that appears in the Order by Phone section.

29Setting Up Printer (Printer Setup)

30

Connecting Your Printer 315Connecting Your PrinterYour Dell™ 1250c Color Printer interconnection cable must meet the following requirements:Connecting

32 Connecting Your Printer•Windows Server® 2003• Windows Server 2003 x64 Edition• Windows Server 2008• Windows Server 2008 64-bit Edition• Windows Ser

Connecting Your Printer 33 CAUTION: The printer should not be connected to a UPS system.1Connect the power cable to the wall jack connector on the ba

34 Connecting Your Printer

Loading Paper 356Loading Paper NOTE: Use only laser print media. Do not use ink jet paper in your printer. NOTE: For printing envelopes, see "Lo

36 Loading Paper4Pull the length guide forward until it stops.5Pull the MPF extension forward until it stops.6Adjust the paper width guides to their m

Loading Paper 377Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surfa

2 Contents5 Connecting Your Printer . . . . . . . . . . . . . 31Connecting Printer to Computer . . . . . . . . . . . . . 31Turning On the Printer.

38 Loading Paper10Slide the length guide towards the printer until it touches the print media. NOTE: Depending on the size of print media, first slid

Loading Paper 3911Insert the paper cover into the printer and then align the paper cover to the marking on the paper tray.12Select the paper type from

40 Loading Paper

Installing Printer Drivers on Computers Running Windows7Installing Printer Drivers on Computers Running WindowsInserting the Drivers and Utility CD1In

42 Installing Printer Drivers on Computers Running Windows5Select the port connected to this product, and then click Next.6Click Have Disk to display

Installing Printer Drivers on Computers Running Windows 43Installation starts.11If you do not share your printer, select Do not share this printer. If

44 Installing Printer Drivers on Computers Running Windows14Click Finish.

Installing Printer Drivers on Computers Running Macintosh8Installing Printer Drivers on Computers Running MacintoshDownload and install the printer dr

46 Installing Printer Drivers on Computers Running Macintosh4Click the Plus (+) sign, and click Default.5Select the printer connected via USB from the

47Using Your Printer

Contents 3Recommended Paper . . . . . . . . . . . . . . . 50Unacceptable Paper . . . . . . . . . . . . . . . . 51Selecting Paper . . . . . . . .

48

Print Media Guidelines 499Print Media GuidelinesPrint media can be paper, labels, envelopes, and coated paper among others. Your printer provides high

50 Print Media Guidelinesunwrapped, even in the paper feeder, can contribute to paper curling prior to printing and cause feeding problems regardless

Print Media Guidelines 51 NOTE: Always print several samples before buying large quantities of any type of print media. When choosing any print media

52 Print Media Guidelines• Do not mix print media sizes, weights, or types in the same source. This may result in a paper jam. • Ensure that the paper

Print Media Guidelines 53Loading LetterheadLoad the letterhead in the printer with the print side facing up. Ensure that the title on the letter head

54 Print Media GuidelinesEnvelopesDepending on the choice of envelopes, it is possible to expect variable levels of light wrinkling. Before buying lar

Print Media Guidelines 55– Have nicked edges or bent corners– Have rough, cockle, or laid finishesLabelsYour printer can print on many labels designed

56 Print Media Guidelines CAUTION: Otherwise the printer occur in a jam and contaminate your printer and your cartridges with adhesive. As a result,

Print Media Guidelines 57Supported Paper TypesDL LEF (220x110 mm)*1YLetter (8.5x11 in)YLegal (8.5x14 in)YFolio (8.5x13 in)YExecutive (7.25 x 10.5 in)Y

4 ContentsCommon Light Sequences . . . . . . . . . . . . . 71Warnings . . . . . . . . . . . . . . . . . . . . . . 72Operator Call Errors . . . .

58 Print Media GuidelinesPaper Type SpecificationsRecycledYRecycled Side 2YLabelYCoversYCovers Side 2YEnvelopeYCoatedYCoated Side 2Y* Values marked by

Loading Print Media 5910Loading Print MediaLoading print media properly helps prevent jams and ensures trouble-free printing.Before loading print medi

60 Loading Print Media2Pull the paper cover out.3Pull the length guide forward until it stops.4Pull the MPF extension forward until it stops.

Loading Print Media 615Adjust the paper width guides to their maximum width.6Before loading the print media, flex the sheets back and forth, and then

62 Loading Print Media8Adjust the width guides until they rest lightly against the edges of the stack of print media.9Slide the length guide towards t

Loading Print Media 6310Insert the paper cover into the printer and then align the paper cover to the marking on the paper tray.

64 Loading Print MediaLoading Envelopes NOTE: When you print on envelopes, be sure to specify the envelope setting on the printer driver. If not spec

Loading Print Media 65 NOTICE: Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer. NOT

66 Loading Print Media NOTE: To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setu

Loading Print Media 67Using the Output Tray ExtensionThe output tray extension is designed to prevent print media from falling from the printer after

Contents 513 Understanding the Tool Box Menus . . . . 87Printer Settings Report . . . . . . . . . . . . . . . . . 87Printer Information. . . . .

68 Loading Print Media

Operator Panel 6911Operator PanelUsing the Operator Panel ButtonsThe operator panel has two buttons and several indicators that show the status of the

70 Operator Panel6 (Cancel) button• Press this button to cancel a job or clear an error.7 (Manual Duplex) indicator• Indicates that the printer is rea

Operator Panel 71Understanding the Operator Panel LightsThe operator panel lights mean different things, depending on their sequence. Orange or green

72 Operator PanelWarningsThe following table shows the warning conditions. You can continue printing even though the warning appears.1 2 3 4 5 7 8 Pri

Operator Panel 73Operator Call ErrorsThe following table shows the location where an error occurred. Operator call errors require some kind of interve

74 Operator Panel1 2 3 4 5 7 8 Cause/RemedyJam Toner Error Ready/DataStart Manual DuplexLoad PaperYMC K- - - - - - - No paper is loaded.Load paper and

Operator Panel 75Secondary light sequences When the Error indicator blinks, a secondary error has occurred. Press and hold the (Start) button to dis

76 Operator PanelFatal ErrorsContact Dell if this error occurs repeatedly. See "Contacting Dell" on page 164. Firmware ErrorsContact Dell if

Operator Panel 77Printing a Device Settings PagePress and hold the (Start) button when the Ready/Data indicator lights (ready status) until the Read

6 ContentsQuick Launch Utility . . . . . . . . . . . . . . . . 104User Setup Disk Creating Tool . . . . . . . . . . . 105Macintosh® . . . . . . .

78 Operator Panel

Printing 7912PrintingThis chapter covers tips for printing, how to print certain lists of information from your printer, and how to cancel a job.Tips

80 Printing2From the File menu, select Print.3Verify that the correct printer is selected in the dialog box. Modify the system settings as needed (suc

Printing 81Click Start Control Panel Hardware and Sound Printers (for Windows Vista®).Click Start Control Panel Printers (for Windows Server 2008

82 Printing2After the printing of even pages is complete, remove the paper stack from the output tray. NOTE: Warped or curled prints can cause paper

Printing 83The Operator Panel1Ensure that the green LED on the (Ready/Data) indicator is on and not blinking, and then press and hold the (Start) b

84 Printing NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click t

85Know Your Printer

86

Understanding the Tool Box Menus 8713Understanding the Tool Box MenusThe Tool Box allows you to view or specify the printer settings. You can also dia

Contents 7Cleaning Inside the Printer . . . . . . . . . . . . . . . 122Cleaning the Color Toner Density (CTD) Sensor . . . . 125Adjusting Color Regi

88 Understanding the Tool Box MenusMenu SettingsPurpose:To display the current settings of your printer.Val ue s:Printing Speed (Color) Displays the s

Understanding the Tool Box Menus 89ReportsPurpose:Plain Thick Displays the voltage setting of the transfer roller for thick plain paper.Recycled Displ

90 Understanding the Tool Box MenusTo print the settings and history information of your printer.The reports are printed in the paper size specified i

Understanding the Tool Box Menus 91Fault Time-Out 0: Off Disables the fault time-out.60 seconds* Specifies the time taken by the printer before it can

92 Understanding the Tool Box MenusPaper DensityPurpose:To specify the paper density.Val ue s:Adjust BTRPurpose:To specify the optimum voltage setting

Understanding the Tool Box Menus 93Adjust FuserPurpose:To specify the optimum temperature settings for printing for the fuser. To lower the temperatur

94 Understanding the Tool Box MenusColor Registration AdjustmentPurpose:To set Color Registration Adjustment (individual yellow, magenta, cyan correct

Understanding the Tool Box Menus 95Adjust AltitudePurpose:To specify the altitude of the location where the printer is installed. Registration Adjustm

96 Understanding the Tool Box MenusThe discharge phenomenon for charging the photo conductor varies with barometric pressure. Adjustments are performe

Understanding the Tool Box Menus 97 NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and dec