Dell UCS-51 Guía de usuario descargar pdf (Pagina 52)

50 Troubleshooting

Physical Disk Related Issues

Table 7-2. Physical Disk Issues

Problem Suggested Solution

The system does

not boot from

the SAS 6/iR

controller.

Ensure that the boot disk is attached to the controller at the lowest

ID and check the controller and the physical disk boot order in the

system BIOS.

NOTE: See your system documentation for information about boot

device selection.

Physical disk is

not enumerated

during POST.

• Go to the Configuration Utility and ensure that the physical disk

is not enumerated in the SAS topology.

• Verify the cable connection.

• Reseat the physical disk.

• Check and reseat the cable.

One of the

physical disks in

the array shows

the status as

"Failed".

• Check the SAS cables.

• Reseat the physical disk.

• Check the enclosure or the backplane for damage.

• Contact Dell if the problem persists.

Integrated

Mirroring (IM)

virtual disk does

not rebuild.

• Enter the Configuration Utility and ensure the physical disk is

enumerated in the SAS topology.

• Ensure the new disk is of the same drive type as the other disk in

the virtual disk (SAS/SATA).

• Ensure the new disk is of equal or greater capacity as the other

disk in the virtual disk.

• Ensure the new disk is not detected as an inactive virtual disk

under the RAID Properties menu. Delete the newly inserted

inactive disk.

• Ensure the inserted disk has the same ID as the disk it is

replacing. Assign the correct ID to the disk or use the

Manage

Secondary Disk

feature in the M

anage Array

menu.

• Ensure the new disk is a Dell supported SAS or SATA disk.

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