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62 Troubleshooting

General Issues

NOTE: For additional troubleshooting information, see the SAS RAID Storage

Manager User’s Guide and the OpenManage Storage Services User’s Guide on the

Dell Support website at support.dell.com.

Table 7-1. General Issues

Issue Suggested Solution

No Physical Disks

Found message appears

during a CD installation of

a Windows operating

system.

The message appears due to one of the following reasons:

• The driver is not supported on the operating system.

(applicable to Windows 2003 operating systems only)

• The controller BIOS is disabled.

• Physical disks are not connected or seated properly.

The corresponding solutions to the three causes of the

message are:

• Press <F6> to install the Device Driver

during installation.

• Enter the

BIOS Configuration Utility

to enable

the BIOS. See "PERC H200 and 6Gbps SAS HBA

BIOS" on page 43.

• Verify if the physical disks are connected or

seated properly.

PERC H200.book Page 62 Tuesday, July 13, 2010 4:15 PM

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Dell UCS-71 Guía de usuario Pagina 62