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180 Enterprise Edition Administrator Guide

Solution

To remove the old sync client option from the Manage Folders utility, delete the folder that houses those protected files.

The best practice is to move any wanted folders/files out of the default Sync folder prior to deleting it. After you remove it,

that file or folder is no longer listed in the Folder Management utility.

Dropbox FAQs

Question

My Dropbox account has many conflicted files. When I delete them from the cloud, they keep being created.

Answer

Sometimes, when a folder has already been shared and then multiple Cloud Edition accounts are activated at the same

time, these files are seen as being created at the same time. In an effort to preserve the original, Dropbox will create

multiple files of the same name and type and place them into the cloud. Therefore, Cloud Edition will allow all the files to

be created without interfering.

Solution

Everyone who is sharing that file must collaborate on deselecting that folder for sync from the Dropbox application. See

Dropbox for Business.

After all the files and the folder have been removed from each local machine, one person must access the cloud and

delete the duplicate files.

Then, each person can use the selective sync to

re-add the folder to be synced.

Box Sync Client FAQs

Question

I am using the Box sync client. I created a new folder locally and added some files. The sync client appears to be working,

but nothing has been created in the cloud.

Answer

The Box sync client may require some time to collect information about new folders and files. The process can take several

minutes compared to other sync clients. Be sure to wait for several minutes for the sync client to complete before creating

new folders and files.

Question

I am using the Box sync client. I ran out of room on my primary partition, so I moved it to another drive. Now, the My Box

Files folder has one or more folders created and named New Folder.

Answer

Currently, when files are being synced between two machines to the same file share, if one person moves that folder to

another location, then any new folders that other people create in that file share will create an empty folder named New

Folder.

Solution

Delete the New Folder directly from the cloud. It will be removed from all systems that are sharing that folder.

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Dell Data Protection | Encryption Guía de usuario Pagina 180