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Viewing Warranty Reports
Warranty information is available for devices with valid Service Tags, including clients, servers, switches, storage, and
so on. Warranty information is automatically retrieved at the time devices are discovered.
The Warranty Information report is unique among OpenManage Essentials reports as it requires Internet access to pull
warranty information from the Dell warranty database. If you do not have internet access, no warranty information is
populated. It is downloaded the next time you connect to the internet and open the Warranty Report.
Extending Warranty
To extend support for the devices, right-click a device and click View and Renew Warranty. This option opens
support.dell.com with the device selected. Alternately you can click the View and Renew Warranty button to open the
warranty site. If you log in to the warranty site with the company account you will see all their devices with warranty
information.
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