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4-8 Dell Dimension L Series Systems Reference and Troubleshooting Guide
Hard-Disk Drives
If you have hard-disk drive problems, perform the following checks:checks:
• For Windows 98 and Windows Me, run the ScanDisk utility by clicking the Start
button, pointing to Programs—> Accessories—> System To ols , and clicking
ScanDisk.
• For Windows NT, run the error-checking utility by opening the property sheet of
the affected volume(s) and clicking volume(s) and clicking Check Noww in the Error-checking section of
the Tools tab.
• For Windows 2000, perform the following steps:
1. Double-click the My Computer icon located on the Windows desktop.
2. Click File, and then click Properties.
3. Click the Too ls tab.
4. Under Error-checking, click Check NowNow.
5. Under Check disk options, click Scan for and attempt recovery of bad
sectors.
6. Click Start.
• Run the appropriate tests under the IDE DevicesE Devices device group as described in
“Running the Dell Diagnostics” found later in this chapter.
• Check the settings on the IDE Configuration submenu of the system setup pro-ystem setup pro-
gram as described in Appendix B, “System Setup Program.”
• Refer to “Hard-Disk Drive” in Chapter 6 for further troubleshooting information.Chapter 6 for further troubleshooting information.
Network
If you have network problems, perform the following steps:
1. Check the two status indicators on the computer’s back panel for activity.
• The green indicator lights when the system is connected to a 100–megabit-
per-second (Mbps) network. Mbps) network.
• The yellow indicator flashes brightly when activity occurs on either a 100- or
10-Mbps network connection. The green indicator turns off when the system
is connected to a 10-Mbps network.
NOTE: If you can connect to the network but are having problems accessing : If you can connect to the network but are having problems accessing
network resources, contact your network administrator.
- Ergonomic Computing Habits 4
- About This Guide 7
- Other Documents You May Need 8
- Notes, Notices, and Cautions 8
- Typographical Conventions 9
- Hardware Features 17
- Software Features 18
- Available Upgrades 19
- Preventive Maintenance 20
- Power Protection Devices 22
- Line Conditioners 23
- Uninterruptible Power Supply 23
- —For You and Your Computer 25
- Installation Guidelines 26
- System Board 28
- Inside Your Computer 29
- Connector or 32
- Socket Description 32
- * •indicates pin 1 33
- PCI Expansion Card Upgrades 34
- Removing Expansion Cards 37
- Adding Memory 38
- Removing a DIMM 40
- Replacing the System Battery 40
- (BATTERY) 41
- Front-Panel Insert 45
- Configuring Drives 46
- Connecting Drive Cables 46
- 5.25-Inch Drive 47
- 3.5-Inch Drives 48
- Lower 3.5-Inch Bay 51
- Replacing the Hard-Disk Drive 52
- Drive 54
- Backing Up Data Files 55
- Software 55
- Checking the Basics 56
- Indication Action 57
- Running the Dell Diagnostics 63
- Starting the Dell Diagnostics 64
- Dell Diagnostics Main Screen 65
- Using the Dell Diagnostics 67
- Versions 68
- Features 69
- Reinstalling Drivers 70
- Incompatibilities 72
- Reinstalling Windows 98 74
- Reinstalling Windows Me 75
- Reinstalling Windows 2000 77
- Expansion Cards 79
- • Incorrect drivers installed 81
- System Memory 83
- If Your Computer Gets Wet 87
- If Your Computer Is Damaged 88
- Technical Assistance 89
- Help Tools 90
- Problems With Your Order 91
- Product Information 92
- Before You Call 92
- International 95
- Country (City) 100
- Area Local Number or 100
- Microprocessor 109
- System Information 109
- Expansion Bus 110
- System Clock 110
- Ports and Connectors 111
- Controls and Indicators 111
- Environmental 112
- Physical 112
- Altitude:: 113
- Keys Action 116
- Main Screen 118
- Advanced Screen 119
- Boot Configuration Submenu 120
- Option Function 121
- IDE Configuration Submenu 122
- Primary IDE Master Submenu 123
- Video Configuration Submenu 126
- Security Screen 127
- Boot Screen 128
- Exit Screen 130
- Clearing NVRAM 132
- Diagnostic Codes 133
- POST Beep Codes 137
- System Messages 137
- FCC Notices (U.S. Only) 142
- IC Notice (Canada Only) 143
- CE Notice (European Union) 144
- Battery Disposal 144
- VCCI Notice (Japan Only) 145
- Class B ITE 146
- NOM Information (Mexico Only) 147
- Coverage During Year One 149
- General Provisions 150
- Caribbean Only) 153
- Exclusions 154
- Making a Claim 154
- Canada Only) 155
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