Dell KACE K1000 as a Service, Version 5.5, Setup Guide
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protocols are used for the appliance user interfaces and K1000 Agent
communications.
When the K1000 Agent software is provisioned to a device, the Agent first uses port
52230 to establish the AMP connection. For all other traffic, the Agent always
attempts to connect to the appliance using HTTPS over port 443 for encrypted
communications if SSL is enabled. Otherwise, the Agent uses HTTP over port 80.
Provisioning the K1000 Agent to managed devices
The K1000 Agent is an application that can be installed on devices to enable device
management and inventory reporting through the K1 as a Service appliance. To
provision the Agent software to devices directly from the appliance, you must have a
VPN connection.
However, there are alternative methods for deploying Agent software without VPN
connectivity:
• Manually download and install the Agent on devices: You can download the
K1000 Agent and include it in the gold image used to image new devices. For more
information, see: http://www.kace.com/support/resources/kb/
solutiondetail?sol=SOL112151.
• Install the Agent using Windows Group Policy (GPO). For more information, see
http://www.kace.com/support/resources/kb/solutiondetail?sol=SOL111244.
• Install the Agent using another management system: If the Dell KACE solution is
replacing another systems management solution, you can deploy the Agent using
the distribution methods of the system being replaced prior to its decommission
and cleanup.
Configuring K1000 Agent communication settings
Agents installed on managed devices periodically check in to the appliance to report
inventory, update scripts, and perform other tasks. You can configure the Agent
settings, including the interval at which the Agents check in, messages displayed to
users, and log retention time. If you have multiple organizations, you can configure
Agent settings for each organization separately. For more information, see the K1000
Administrator Guide: Accessing the Administrator Guide and online Help on page 14.
Using backup files
Backup files are used to restore your K1 as a Service appliance in the event of a data
loss, or to preserve settings during upgrades, and Dell KACE automatically makes
offboard copies of the most recent nightly backup file for disaster recovery purposes.
You can access backup files using the Administrator Interface. If the files become too
large to download using HTTP, you can access them using FTP. See Back up the
appliance and enable FTP access. If network bandwidth is limited, consider using file
distribution to download large backup files. See About file distribution (packages) and
Replication Shares on page 13.
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