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Adding Support Information
Support refers to technical assistance that the system user can seek when the user seeks guidance on the proper use
of a system to perform tasks. The following table displays the valid parameters for adding support information.
Table 61. Valid Parameters Of omconfig system assetinfo info=support Or omconfig servermodule assetinfo info=support
Command
Level 1
Command
Level 2
Command
Level 3
Name= Value
Pair 1
Name= Value Pair 2 Description
omconfig system or
servermodule
assetinfo info=support automaticfix=<programname> Name of any application
used to fix a problem
automatically.
helpdesk=<text> The help desk name or
contact information such
as a phone number, e-
mail address, or website
address.
outsourced=true | false Whether an external
business entity provides
technical support or the
system owner's
employees provide
technical support.
type=network | storage Whether support is for
network attached
devices or for storage
devices.
.
Example Command For Adding Support Information
To provide a value for a support parameter, type a command of the form omconfig system assetinfo info=support
<name=value pair 2> or omconfig servermodule assetinfo info=support <name=value pair 2>. For example, type:
omconfig system assetinfo info=support outsourced=true
or
omconfig servermodule assetinfo info=support outsourced=true
The following message is displayed:
Asset information set successfully.
You can type more than one omconfig system assetinfo or omconfig servermodule assetinfo command at the same time,
as long as all the parameters for name=value pair 2 belong to the same name=value pair 1. For an example, see Example
Command For Adding Acquisition Information.
121
- Notes, Cautions, and Warnings 2
- Contents 3
- Introduction 11
- Primary CLI Commands 12
- Success Messages 13
- Failure Messages 13
- Command Syntax Overview 14
- Using The omhelp Command 17
- Table 2. Optional Parameters 18
- Instrumentation Service 19
- Omreport Chassis Intrusion 32
- Dell License Manager Guide 39
- Omreport Licenses 44
- Commands 44
- Commands For Viewing Logs 45
- Pedestinations 49
- Remote Access 54
- Information 54
- Processor 54
- Memory Array 55
- Firmware 55
- Omreport Preferences Commands 56
- Omreport Preferences Messages 57
- Omconfig About 63
- Dell License 85
- Default Warning Thresholds 87
- License Manager 88
- Dell License Manager 89
- IPv6 address 90
- Usage Of Dracusergroup=custom 94
- Omconfig Preferences 97
- Omconfig Preferences Snmp 98
- Defining Alert Actions 100
- Available Alert Actions 101
- Commands For Clearing Logs 103
- Severity 108
- Example Recovery Commands 109
- Example Shutdown Commands 110
- Adding Lease Information 116
- Adding Outsource Information 118
- Adding Owner Information 119
- Adding Support Information 121
- Adding System Information 122
- Adding Warranty Information 122
- CLI Command Syntax 125
- Syntax Of Command Elements 126
- Omreport Storage Commands 129
- Omreport Physical Disk Status 130
- Omreport Controller Status 131
- Omreport Enclosure Status 131
- Omreport Fan Status 132
- Omreport Power Supply Status 133
- Omreport EMM Status 133
- Omreport Battery Status 134
- Omreport Global Information 135
- Omreport Connector Status 135
- Omreport Cachecade Status 136
- Omreport PCIe SSD Status 136
- Omreport Fluid Cache Status 136
- Omreport Storage Tape 137
- Omconfig Storage Commands 139
- Omconfig Blink Physical Disk 140
- Omconfig Online Physical Disk 143
- Dell OpenManage Online Help 144
- Omconfig Clear Physical Disk 145
- Omconfig Check Consistency 149
- Omconfig Blink Virtual Disk 150
- Omconfig Unblink Virtual Disk 151
- Omconfig Delete Virtual Disk 153
- Omconfig Format Virtual Disk 154
- Omconfig Secure Virtual Disk 154
- Omconfig Rename Virtual Disk 156
- Omconfig Controller Commands 157
- Omconfig Rescan Controller 159
- Dell OpenManage 160
- Online Help 160
- Controller=id 164
- Cachepolicy=<d 165
- Omconfig Set Reconstruct Rate 169
- Omconfig Set Patrol Read Mode 171
- Omconfig Start Patrol Read 171
- Omconfig Stop Patrol Read 171
- Omconfig Create Cachecade 172
- Omconfig Rekey LKM Controller 172
- Omconfig Enclosure Commands 173
- Omconfig Battery Commands 176
- Omconfig Global Commands 177
- Omconfig Connector Commands 179
- Omconfig Cachecade Commands 180
- Omconfig PCIe SSD Commands 181
- Omconfig Fluid Cache Commands 183
- Omconfig Partition Command 183
- List (lst) 188
- Table (tbl) 189
- Custom Delimited Format (cdv) 189
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