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Troubleshooting Your System
Dell™PowerEdge™1850SystemsInstallationandTroubleshootingGuide
Safety FirstFor You and Your System
Start-Up Routine
Checking Basic Power Problems
Checking the Equipment
Troubleshooting Basic I/O Functions
Troubleshooting a NIC
RespondingtoaSystemsManagementSoftwareAlertMessage
Inside the System
Opening the System
Closing the System
Troubleshooting a Wet System
Troubleshooting a Damaged System
Troubleshooting the System Battery
Troubleshooting Redundant Power Supplies
Troubleshooting System Cooling Problems
Troubleshooting System Memory
Troubleshooting a Diskette Drive
Troubleshooting an Optical Drive
Troubleshooting an External SCSI Tape Drive
Troubleshooting SCSI Hard Drives
Troubleshooting the Integrated RAID Controller
Troubleshooting a RAID Controller Card
Troubleshooting Expansion Cards
Troubleshooting the Microprocessors
Safety FirstFor You and Your System
To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system, do not
attempt to service the system except as explained in this guide and elsewhere in your system documentation.
Start-Up Routine
Look and listen during the system's start-up routine for the indications described in Table5-1.
Table 5-1. Start-UpRoutineIndications
Checking Basic Power Problems
1. If the power indicator on the system front panel or power supply does not indicate that power is available to the system, ensure that the power cable is
securely connected to the power supply.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Look/listen for:
Action
An error message displayed on the monitor.
See "System Messages" in "Indicators, Codes, and Messages."
A series of beeps emitted by the system.
See "System Beep Codes" in "Indicators, Codes, and Messages."
Alert messages from the systems management software.
See the systems management software documentation.
The monitor's power indicator.
See "Troubleshooting the Video Subsystem."
The keyboard indicators.
See "Troubleshooting the Keyboard."
The diskette drive activity indicator.
See "Troubleshooting a Diskette Drive."
The optical drive activity indicator.
See "Troubleshooting an Optical Drive."
The hard-drive activity indicator.
See "Troubleshooting SCSI Hard Drives."
An unfamiliar constant scraping or grinding sound when you access a drive.
See "Getting Help."
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