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Valorado. / 5. Basado en revisión del cliente
Appendix B. Troubleshooting ThinLinc
B.2.1.3. The SSH connection succeeded, but the ThinLinc server connection
failed.Perhaps this server doesn’t run a ThinLinc server?
This error is most often caused by the fact that the VSM server is not running on the server. Start the
VSM server and try again.
A user entering the wrong hostname, for example the hostname of one of the VSM agents, would also
get this error message. Check that the user has entered the correct hostname. In very rare cases, this
could also be caused by incorrect DNS data.
B.2.1.4. ThinLinc login failed. (Couldn’t create session on selected server)
Check the VSM server log to see which VSM agent was selected. Check the VSM agent log on the
selected server to see what happened.
One common reason for this error is that the user database on the selected server is failing, so the user
does exist on the VSM server, but not on the VSM agent.
B.2.1.5. ThinLinc login failed. (Cannot find any working terminal server).
This error is reported if there were no working VSM agents available according to the load balance
information in the VSM server.
In a system with few VSM agent servers, restoring a VSM agent that has been down for some reason
doesn’t take effect immediately - the load balance information is only updated once every 40 seconds by
default. Either wait for the load balance cycle to complete, or restart the VSM server. In a small cluster it
might be a good idea to lower the load balance cycle, by setting the parameter
/vsmserver/load_balance_cycle.
The load balance information can be inspected in the ThinLinc Web Administration, see Chapter 16.
B.2.1.6. ThinLinc login failed (The terminal server couldn’t create your session)
When this error occurs, the user was valid on the VSM server, but for some reason, the session couldn’t
be created on the VSM agent.
One very common reason for this problem is that the VSM agent has lost its connection to the user
database backend (LDAP, Windows domain or other database), so the user exists on the VSM server, but
not on the VSM agent. If this is the case, the VSM agent log on the selected server will clearly state that
the user doesn’t exist on the system.
Another very common reason is home directory trouble on the VSM agent. Verify that the home
directory exists on the selected server, and that it is owned by the correct uidNumber/gidNumber. Of
course, the user must have write permissions on his/her home directory.
To verify that the home directory works, the following command can be used:
ssh <username>@<agenthost> touch .
If the home directory is correctly mounted and writable by the user, the above command will not produce
any output except the password question.
203
- Copyright © 2014 Cendio AB 2
- Table of Contents 3
- Chapter 1. Introduction 11
- 2.1. Session Overview 14
- Chapter 3. Installation 15
- 3.2.3. Server Sizing 16
- • Memory 17
- 3.3.4.1. Relays 21
- 3.3.4.2. DNS 22
- 3.5.1. Acquire New Licenses 23
- 3.5.4. Run tl-setup 24
- 3.7.1. Overview 25
- 3.8. VirtualGL 26
- Chapter 4. License Handling 29
- Chapter 5. Printer Features 31
- 5.2.1. CUPS Browsing 32
- 5.3. Local printer support 33
- 5.3.3. Device dependent mode 34
- 5.4. Nearest printer support 35
- 5.5. Printer Access Control 36
- 5.5.1. Theory of Operation 37
- 5.5.2. Requirements 37
- 5.5.4. Configuration 38
- 5.6.1. Configuration 39
- 6.1. Overview 41
- 6.1.3. Theory of Operation 42
- /etc/ssh/ssh_host_ 43
- /vsmserver/terminalservers 43
- 7.1. Client usage 47
- 7.1.3. Language Settings 49
- 7.1.5. The session menu 50
- 7.3. Local device export 53
- 7.3.3. Drives 54
- 7.3.4. Printer 54
- 7.3.5. Smart Card Readers 54
- 7.4. Client configuration 55
- 7.4.2. Local Devices tab 57
- /dev/ttyS0) or a Windows COM 59
- 7.4.3. Screen tab 61
- 7.4.4. Optimization tab 62
- 7.4.5. Security tab 65
- ALLOW_HOSTKEY_UPDATE 66
- Smart card - certificate filter 68
- 7.5. The XDM mode (UNIX only) 69
- 7.5.1.1. Mouse tab 70
- 7.5.1.2. Keyboard tab 70
- 7.5.1.3. Screen tab 71
- 7.6. Logfile placement 72
- • 1 for port 80 78
- • 0 for Raw 79
- • 5 for Hextile 79
- • 7 for Tight 79
- • 16 for ZRLE 79
- 7.8. Client Customizer 81
- 7.9. Advanced Topics 82
- 8.3. Linux PC 84
- ~/tl-4.3.0-clients 85
- 8.4. Solaris 87
- 8.5. Thin Terminals 87
- 8.5.3. VXL 89
- 8.5.4. HP ThinPro Terminals 89
- 8.5.5. IGEL Universal Desktop 90
- 8.5.8. Other Thin Terminals 91
- Terminal 92
- 8.6.2.1. Basic Configuration 93
- ServerAlias 94
- 8.7.3.1. Server Side 97
- 8.7.3.2. Browser Side 98
- Chapter 8. Client Platforms 100
- 9.2. Limitations 101
- • Trigger a run via iManager 104
- [root@test root] 105
- <filename.pem> 105
- 9.3.5.1. Functionality 109
- 9.3.5.2. Configuration 110
- 9.4.1. Introduction 111
- Single Sign-On 111
- 9.4.2. Key Generation 112
- 9.4.3. Server Configuration 112
- 9.4.4. Client Configuration 112
- 9.5.1. Introduction 113
- 9.5.2. General Requirements 113
- 9.5.3. Key Generation 113
- 9.5.4. Server Configuration 113
- 9.5.5. Client Configuration 114
- 9.5.6. Automatic Connection 114
- 9.5.7.1. Command line options 115
- 9.5.7.2. Configuration 116
- Configuration parameters 116
- 9.6. Using One Time Passwords 118
- Chapter 10. File Access 121
- 10.1.3.1. Using tl-mount-cifs 122
- 10.2.1. Introduction 123
- 10.2.2.1. Requirements 124
- 10.2.3.1. Requirements 126
- 10.2.3.2. Logging in 126
- 10.2.3.3. Mounting Shares 127
- 10.2.3.4. Logging out 127
- 10.2.4.1. Requirements 128
- 10.2.4.2. NDS Configuration 128
- 10.2.4.4. UNIX Configuration 129
- 10.3.1. Introduction 132
- 10.3.2. Activation 132
- 10.3.3. Configuration 133
- 11.1. Introduction 135
- 11.2. Single Sign-On 135
- 11.3. Connection Modes 135
- 12.1.1. Introduction 139
- 12.2.1. Introduction 141
- 12.2.2. Requirements 141
- 12.3.1. Introduction 142
- 12.3.2. Requirements 142
- 12.3.3.3. OSS applications 143
- 12.3.3.4. ALSA applications 144
- 12.4.1. Introduction 145
- 12.4.2. Requirements 145
- Commands in /opt/thinlinc/bin 147
- ~/.ICAClient/appsrv.ini and 152
- ~/.ICAClient/reg.ini 152
- --test ] 155
- 14.1.1. Configuration Options 157
- 14.1.2. Cluster Management 157
- 14.2.3. Parameters in /vsm/ 163
- 14.3.1.1. Log destinations 166
- 14.3.1.2. Subloggers 167
- 14.3.1.3. Log levels 167
- 14.3.2. Per-Session Logging 168
- • -MaxDisconnectionTime s 176
- • -MaxConnectionTime s 176
- • -MaxIdleTime s 176
- Chapter 15. Hiveconf 179
- 15.1.3. Mounting Datasources 180
- 15.2. Hiveconf and ThinLinc 181
- Administration Interface 183
- 16.3. Modules 184
- 16.3.3. The VSM Module 185
- 16.3.3.1. Home 186
- 16.3.3.2. VSM Master 186
- 16.3.3.3. VSM Agent 186
- 16.3.4. The Profiles Module 187
- 16.3.5. The Locations Module 189
- 16.3.5.2. Locations 191
- 16.3.6.1. Application Groups 193
- 16.3.6.4. Menu Structure 193
- Desktop Customizer 197
- 17.2.1. Concepts 198
- 17.2.3. Handling Applications 199
- • Command 200
- • Path to Icon file 201
- • Command Startup Feedback 201
- /opt/kde3 205
- See Section 16.2 for details 207
- /vsm/tunnelservices 208
- SSH tunnel, SSH terminated.) 212
- C.1. Schema extensions 215
- /etc/ldap.conf 216
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