Dell Data Protection | Encryption Manual de usuario descargar pdf (Pagina 24)

24 User Guide

Question

I recently uninstalled my cloud-based file sharing system (Dropbox, Box, or OneDrive) from my computer, but when I

opened the Manage Folders utility, Dropbox was still listed as an option.

Answer

DDP|CE does not monitor installation or uninstallation of third-party software. Those options are still listed because, by

design, when these clients are uninstalled, they do not remove your existing files. Those files are still being protected by

DDP|CE even though that sync client is no longer there.

Solution

To remove the old sync client option from the Manage Folders utility, delete the folder that houses those protected files.

The best practice is to move any wanted folders/files out of the default Sync folder prior to deleting it. After you remove it,

that file or folder is no longer listed in the Folder Management utility.

Dropbox FAQs

Question

My Dropbox account has many conflicted files. When I delete them from the cloud, they keep being created.

Answer

Sometimes, when a folder has already been shared and then multiple Cloud Edition accounts are activated at the same

time, these files are seen as being created at the same time. In an effort to preserve the original, Dropbox will create

multiple files of the same name and type and place them into the cloud. Therefore, Cloud Edition will allow all the files to

be created without interfering.

Solution

Everyone who is sharing that file must collaborate on deselecting that folder for sync from the Dropbox application. See

Dropbox for Business.

After all the files and the folder have been removed from each local machine, one person must access the cloud and

delete the duplicate files.

Then, each person can use the selective sync to re-add the folder to be synced.

Box Sync Client FAQs

Question

I am using the Box sync client. I created a new folder locally and added some files. The sync client appears to be working,

but nothing has been created in the cloud.

Answer

The Box sync client may require some time to collect information about new folders and files. The process can take several

minutes compared to other sync clients. Be sure to wait for several minutes for the sync client to complete before creating

new folders and files.

1 2 ... 19 20 21 22 23 24 25 26 27 28

Sin comentarios

Dell Data Protection | Encryption Manual de usuario Pagina 24