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Dell OpenManage Essentials v1.2 – Support For Dell Client Devices

Not Able to Discover Client Device

Make sure that the client device is reachable from the OME system and that the credentials are

proper for a successful discovery. You can run the WMI protocol test using the troubleshooting

tool to verify this. An error message like “Failed to connect to windows name space” means

that OME could not connect to the client device.

Troubleshooting tool – failure. Figure 17.

If Ping works and WMI the connection fails for the administrator credentials, then perform the

following steps on the remote (client) device:

1. Run secpol.msc.

2. Go to Local Policies → Security Options → Network Access: Sharing and security model for

local accounts.

3. Right click and select Properties → Change → Local Security Settings to Classic: local users

authenticate as themselves.

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Dell V1.2 Guía de usuario Pagina 21