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Dell OpenManage Essentials v1.2 – Support For Dell Client Devices

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Contents

Executive Summary................................................................................................... 5

Introduction ........................................................................................................... 5

Scope ................................................................................................................... 5

Assumption ............................................................................................................ 5

What is supported? ................................................................................................... 5

Dell OpenManage Client Instrumentation ......................................................................... 6

Prerequisites .......................................................................................................... 6

Discovery and Inventory ............................................................................................. 7

Inventoried Information With and Without OMCI ................................................................ 9

Hardware Logs ....................................................................................................... 10

Warranty Information ............................................................................................... 11

Warranty Report .................................................................................................... 11

Viewing Information and Renewing Warranty .................................................................. 12

Internal Health Alerts ............................................................................................... 14

Command line - Remote Tasks .................................................................................... 15

Running Command-Line Tasks and Configuring Custom Scripts .............................................. 16

Recommendations ................................................................................................... 20

Known Behaviors in OpenManage Essentials ..................................................................... 20

Troubleshooting tips ................................................................................................ 20

Not Able to Discover Client Device .............................................................................. 21

Hardware Logs for the Client Device Do Not Display ......................................................... 22

Learn More ............................................................................................................ 23

Conclusion ............................................................................................................ 23

Tables

Table 1. Feature comparison with/without OMCI ............................................................. 6

Table 2. Discovery and Inventory tables available for Dell Client devices ................................ 9

Figures

Figure 1. Specifying IP address, host name, and subnet mask. .............................................. 7

Figure 2. Discovery Range Configuration – clear the Enable SNMP discovery check box. ................ 8

Figure 3. Discovery Configuration – Enable WMI discovery. ................................................... 8

Figure 4. Clients discovered and classified in the device tree ............................................... 9

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