Dell PowerVault DP100 Manual de usuario Pagina 85
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Valorado. / 5. Basado en revisión del cliente
a. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
b. Open the system. See Opening the System.
c. Verify that the cable connections between the hard drive(s) and the drive controller are correct, whether the connections are to the SATA
connectors on the system board (see Figure3-12) or a SAS expansion card (see Figure3-13).
d. Verify that the SAS or SATA cables are securely seated in their connectors.
e. Close the system. See Closing the System.
f. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, see Getting Help.
Troubleshooting SATA Hard Drives
Troubleshooting a SATA Hard Drive
Problem
l Faulty hard drive
l Damaged or improperly connected hard-drive cables
Action
1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running the System Diagnostics."
2. Enter the System Setup program and verify that the system is configured correctly. See "Using the System Setup Program."
3. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
4. Open the system. See Opening the System.
5. Ensure that the hard-drive interface cable is properly connected between the drive and the system board.
To identify system board connectors, see System Board Connectors.
6. If the hard drive is the boot drive, ensure that the drive is configured and connected properly. See Configuring the Boot Drive."
7. Ensure that the power cable is properly connected to the drive.
8. Close the system. See Closing the System.
9. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
10. If the problem persists, continue to the next step.
11. Format and partition the hard drive. See the operating system documentation.
12. If possible, restore the files to the drive.
If the problem persists, see Getting Help.
Troubleshooting a SATA Hard Drive in a RAID Configuration
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system.
Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the
computer and protecting against electrostatic discharge.
NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive.
NOTE: If the hard drive is used in a RAID configuration, see "Troubleshooting a SATA Hard Drive in a RAID Configuration."
- About Your System 2
- Connecting External Devices 4
- NIC Indicator Codes 4
- Hard-Drive Indicator Codes 6
- System Messages 7
- System Beep Codes 10
- Warning Messages 11
- Diagnostics Messages 11
- Alert Messages 11
- From the Utility Partition 12
- Glossary 14
- Getting Help 20
- Product Information 21
- Problems With Your Order 21
- Before You Call 22
- Contacting Dell 22
- Recommended Tools 33
- Inside the System 33
- Opening the System 34
- Front-Panel Drive Inserts 35
- Closing the System 36
- Connecting Drives 36
- Diskette Drive 37
- Optical or Tape Drives 38
- Hard Drives 40
- Cooling Shroud 46
- Cooling Fans 47
- Removing the Back System Fan 48
- Power Supply 49
- Replacing the Power Supply 50
- Expansion Cards 51
- Removing an Expansion Card 52
- Memory 53
- Installing Memory Modules 54
- Removing Memory Modules 54
- Microprocessor 55
- Installing a Processor 56
- Installing a RAC Card 57
- System Battery 58
- Removing the System Board 60
- Installing the System Board 61
- Jumpers and Connectors 63
- System Board Connectors 64
- System Setup Options 66
- CPU Information Screens 68
- Integrated Devices Screen 68
- Console Redirection Screen 69
- System Security Screen 69
- Exit Screen 69
- Using the System Password 70
- Using the Setup Password 71
- Start-Up Routine 74
- Checking the Equipment 74
- Problem 75
- Troubleshooting the Mouse 76
- Troubleshooting a NIC 77
- Troubleshooting a Fan 80
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