Problem
l Error message indicates a RAID controller problem.
l RAID controller performs incorrectly or not at all.
Action
1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running the System Diagnostics."
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Open the system. See "Opening the System."
4. Ensure that the controller card is firmly seated in its connector. See "Installing an Expansion Card" in "Installing System Components."
5. Ensure that the appropriate cables are firmly connected to their corresponding connectors on the controller card and SCSI backplane.
6. Close the system. See "Closing the System."
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, see the RAID controller's documentation for more information on troubleshooting.
Troubleshooting Expansion Cards
Problem
l Error message indicates a problem with an expansion card.
l Expansion card performs incorrectly or not at all.
Action
1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running System Diagnostics."
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Open the system. See "Opening the System."
4. Ensure that the expansion-card cage is securely installed. See "Removing the Expansion-Card Cage" in "Installing System Components."
5. Ensure that each expansion card is firmly seated in its connector. See "Installing an Expansion Card" in "Installing System Components."
6. Close the system. See "Closing the System."
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, go to the next step.
8. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
9. Open the system. See "Opening the System."
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