Dell PowerEdge 800 Guía para resolver problemas Pagina 40
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l Faulty hard drive.
l Damaged or improperly connected hard-drive cables.
Action
1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running the System Diagnostics."
2. Enter the System Setup program and verify that the system is configured correctly. See "Using the System Setup Program" in your User's Guide.
3. Remove the bezel. See "Removing the Bezel."
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. Open the system. See "Opening the System."
6. Ensure that the hard-drive interface cable is properly connected between the drive and the system board.
To identify system board connectors, see FigureA-3.
7. If the hard drive is the boot drive, ensure that the drive is configured and connected properly. See "Configuring the Boot Drive" in "Installing Drives."
8. Ensure that the power cable is properly connected to the drive.
9. Install the cover. See "Replacing the Cover."
10. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
11. Format and partition the hard drive. See the operating system documentation.
12. If possible, restore the files to the drive.
If the problem persists, see "Getting Help."
Troubleshooting a SATA Hard Drive in a RAID Configuration
Problem
l Device driver error.
l Damaged or improperly connected hard-drive cables.
Action
1. Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running the System Diagnostics."
2. Restart your system and enter the RAID configuration utility. See the RAID controller documentation.
3. Ensure that the required device drivers are installed and are configured correctly. See the Dell OpenManage Server AssistantCDandtheRAIDcontroller's
documentation.
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive.
NOTE: If the hard drive is used in a RAID configuration, see "Troubleshooting a SATA Hard Drive in a RAID Configuration."
CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive.
- Notes, Notices, and Cautions 1
- Abbreviations and Acronyms 1
- System Board Jumpers 2
- System Board Connectors 3
- SCSI Backplane Connectors 4
- I/O Connectors 6
- Parallel Connector 7
- Video Connector 8
- USB Connectors 9
- Integrated NIC Connectors 9
- Network Cable Requirements 9
- Introduction 11
- System Status Indicators 12
- Power Indicator Codes 15
- NIC Indicator Codes 15
- System Messages 16
- System Beep Codes 18
- Warning Messages 19
- Diagnostics Messages 20
- Alert Messages 20
- Before You Begin 21
- Start-Up Routine 25
- Checking the Equipment 25
- Troubleshooting the Keyboard 26
- Troubleshooting the Mouse 26
- Problem 27
- Troubleshooting a NIC 28
- Opening the System 29
- Closing the System 30
- Inside the System 30
- Cooling Shroud 44
- System Fans 45
- Removing the Back System Fan 46
- Power Supply 48
- Expansion Cards 49
- Removing an Expansion Card 50
- System Memory 51
- Removing Memory Modules 52
- Processor 53
- Installing a Processor 54
- Installing a RAC Card 55
- System Battery 56
- Installing Drives 58
- Front-Panel Drive Inserts 59
- Diskette Drive 60
- 5.25-Inch Drives 61
- Hard Drives 63
- Hot-Plug SCSI Hard Drives 68
- Getting Help 71
- Problems With Your Order 72
- Product Information 72
- Before You Call 73
- Contacting Dell 73
- Abbreviations and Acronyms 82
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